I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Leggi di più
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Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Leggi di più
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Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
556 Elder Gate, MK9 1LR, Milton Keynes, Regno Unito
- 0333 900 0054
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great price and great service.no need…
Great price and great service.no need to say anymore
24 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Customer experience
Knowledgeable staff
Speedy process
Quick delivery
Great prices
Extensive variety of products to choose from
30 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Good advice and service
Good advice and service. Delivered next day in promised timesslot.
30 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for taking the time to leave your feedback, it's great to read that you were happy with the service and that we delivered as promised. Should there have been anything we could have improved, and made your experience a 5 star one, we'd be glad to hear it so feel free to get in touch via the below address..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Friendly expert team
The knowledge and advice plus great friendly service from Richer Sounds experts.
29 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your 5 star review!
Excellent service
Excellent service - product arrived next day as scheduled and it does the job perfectly.
29 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Great service - as always
Great service - as always from the team at Milton Keynes. The prices are always good and the service from the team first class. Knowledgable, helpful and a pleasure to deal with
5 maggio 2026
Non scritta su invito
Risposta di Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
My experence was greatwith the saff and…
My experence was greatwith the saff and i could not fault them
The product faults was not their problem and they did everything to try and get replacements refungds etc they went the extra mile if i require any furthur products i will go to them as i have purchesed products from in the pastwhich werr very good.
25 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Thank you richer sounds!
The team in the store were really helpful. Very knowledgeable on the tech I was looking for and answered all my questions
25 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Our whole experience was very good
Our whole experience was very good. We were never put under any pressure and our questions were always honestly answered.
As we had shopped there before, it was as expected.
Alan and Jayne Morris
22 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Excellent product quality
I really appreciate the bargains sometines availabie from Richer Sounds, as well as the excellent quality of their products.
8 agosto 2025
Risposta di Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Honest
Honest, helpful, and humble advise. Listened to my situation and advised well. Very happy with the service, thank you.
21 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Robert’s radio
Gilbert was very helpful and knowledgeable and help me choose the right colour for the Robert’s radio, although not in stock range me the next morning to say it had arrived excellent service
16 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Very happy with the service at the…
Very happy with the service at the branch. I will recommend any one to visit the branch.
19 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Visited the Milton Keynes branch and…
Visited the Milton Keynes branch and cannot fault the service! Knowledgeable staff who were very helpful and TV was delivered 48 hours later. Can't recommend this company enough! A pleasure to deal with.
19 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Milton Keynes
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic Service
Staff were great. Up to date with product info and able to advise and help me to connect my sound system to the new TV. Fantastic service.
12 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your kind review, we look forward to your next visit.
Staff very understanding and dealt…
Staff very understanding and dealt with matters relating to product returned promptly.
13 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful and knowledgeable in store…
Helpful and knowledgeable in store staff. Easy purchase.
Amazingly quick deliver of item not in stock, but DPD delivery not great. The packaging arrived in a flimsy polythene wrapper and the new amps box was knocked about and crushed on a corner. Fortunately the amp and contents were fine. Also DPD left it on the doorstep and didnt wait for an answer. Thankfully we were in.
9 aprile 2026
Helpful and knowledgeable
Helpful and knowledgeable. Listen to my requirements and reconmended as suitable tv
4 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your 5 star review!
Great Service
Called the store, very helpful. Price matched with John Lewis. TV and stand delivered promptly.
3 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Friendly Reliable Helpful
Friendly, helpful and reliable.
Much better than faceless online shopping. Very glad I chose them over online purchase from online only store. :-)
2 aprile 2026
Risposta di Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
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