My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Leggi di più
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My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Leggi di più
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I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Leggi di più
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They were able to access a product I wanted even though it wasn’t part of their regular stock and it was supplied to me the following day at a price £150 cheaper than anywhere else I could purchase it... Leggi di più
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Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Regno Unito
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Smooth, simple ordering process; excellent comms re: collection; unbeatable price, including extended warranty! Fab customer service. Very happy, would 100% recommend!

Risposta di Richer Sounds - Milton Keynes
Bought this 24" LED TV for the bedroom for a relative. Maybe not the latest tech, but a good little TV for a great price. Ordering online was straight forward and collection from the MK store was hassle free. Thank you Aidan.
Always good on advice, value & availability, in store always prepared to demonstrate and advise.
Great value, often with those free extras you didn't expect.
The staff are really knowledgeable and helpful without doing the hard sell, great advice given and made it really easy to decide what was the right product for me. Unfortunately the 2 items I wanted were not available in store, but within minutes the items were ordered and they actually arrived at my home address the next day..
Fantastic service.

Risposta di Richer Sounds - Milton Keynes
Great customer service nothing too much Aiden and Andrew from Milton Keynes store have been a pleasure to deal with from start to finish upto delivery and after delivery had a couple of technical issue and was happy to take time and talk me through the phone. Definitely recommend Richer sound as a first time buyer from them was really impressed!

Risposta di Richer Sounds - Milton Keynes
I recently bought a tv from Richer Sounds, and it proved a little troublesome, but with help and advice from Stu and Andrew it was quickly exchanged. I have been shopping at Richer Sounds for about forty years, and have always had good service and advice. And no overseas call centres.
From the beginning we have found our purchase a very good experience.
We had a wire connection missing this was delivered by a member of staff after he finished work in the pouring rain. We want to thank him and Adam for such a good service.
I was given great advice at the Milton Keynes store, came away with everything I needed to ensure my turntable could be played as soon as I got home!

Risposta di Richer Sounds - Milton Keynes
The information and help given by the knowledgeable assistant was extremely helpful is helping us choose the right equipment for our requirements. All in all a great experience.

Risposta di Richer Sounds - Milton Keynes
After much research prior to the Christmas period, we were recommended Richer Sounds at Milton Keynes for our turntable and speakers. With Mark's honest opinion, and expertise he was extremely helpful in guiding us with our purchase which we made on 7 January 2026. The Denon DP-300 Turntable and Argon Audio Fenris A4 speakers produce a beautiful sound for our records. A big thank you to all at the CMK store, they couldn't have been more helpful.

Risposta di Richer Sounds - Milton Keynes
I have always had a good service from Richersounds thats why i always return to them.

Risposta di Richer Sounds - Milton Keynes
Really pleasant and helpful staff. I purchased a new turntable cartridge for an excellent price with a speedy delivery.

Risposta di Richer Sounds - Milton Keynes
Delivery was a little dissatisfying, squished box thrown over the gate, however, cartridge survived and it sounds great. Communication and price match from the local store was great. Very helpful.

Risposta di Richer Sounds - Milton Keynes
My nearest store in Milton Keynes didn’t have the tv I wanted in stock. I ordered it online to be sent to the store for me to pick up. The store called me next morning to say it was there. Turned up gave them my reference number one of the guys carried it out to my car. Seamless experience from a great company and store as always.

Risposta di Richer Sounds - Milton Keynes
Alan was the sales rep. Good knowledge and no undue pressure. Knew his subject.

Risposta di Richer Sounds - Milton Keynes
Super friendly service from chap on phone in MK branch. Only one complaint: DPD "Literally DROPPED" the Turntable over my garden gate onto the damp snow-covered ground as part of their careful delivery! My CCTV picked up on this including the THUD as the box hit the ground.
So 5-Stars for Richer Sounds and 0-Stars for DPD Couriers.

Risposta di Richer Sounds - Milton Keynes
The customer service side was the reason I wanted to buy from Richer Sounds as they answered my questions about the product I wanted with the 6yr guarantee.
Although I liked the convenience of the click and collect service, the actual parking location from the store wasn’t convenient. I was also disappointed that when I collected my item, I wasn’t offered help to carry my turntable to my car especially as I am a wheelchair user. Although I had a family member to help me, I would have appreciated an offer of assistance.
In future I would rather pay for the courier service than to drive to collect my purchase, as I thought I would receive some additional product recommendations.

Risposta di Richer Sounds - Milton Keynes
Wanted some over ear headphones for a trip, needed decent sound quality and for them to be comfortable with my hearing aids. I spent quite some time in the listening room trying different headphones for fit and sound quality playing my favourite tracks from my phone. No pressure, no hassle, just sensible answers to any questions I had. Due to being able to take my time I have both good comfort and quality of sound!

Risposta di Richer Sounds - Milton Keynes
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