I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più
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Excellent experience. Beat the best price I could find, with a long guarantee. Delivery wasn't in the time slot stated bit all ok in the end.
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I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.
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The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
109 South End, CR0 1BG, Croydon, Regno Unito
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Always well informed and positively helpful all the staff make any purchase apleasure. The after sales service matches the sales experience and Richer Sounds will certainly remain my first call for the purchase of any TV, Hifi, or associated product.

Risposta di Richer Sounds - Croydon
Martin was superbly helpful, going the extra mile to locate and sell me the CD player I wanted, given some quite "fussy" requirements.

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon
I was extremely happy with the service and knowledge of the sales team. The price was good and so was the service.

Risposta di Richer Sounds - Croydon
The guy who served me was magic. Suggested an ideal solution for the situation I put to him.

Risposta di Richer Sounds - Croydon
The response to my call to the Richer Sounds telesales line was prompt and the sales representative, Dominic, was polite, friendly and helpful. I have always found this to be the case with Richer Sounds, whether over the phone or in store. It is because of this that Richer Sounds are always my "go to" for TVs and hi-fi.

Risposta di Richer Sounds - Croydon
Store was very helpful with advice and was happy to change a purchase I had made by mistake.

Risposta di Richer Sounds - Croydon
Always a great experience. Been shopping with them for decades and consistent on service and value, and probably the only place I'd expect to get useful advice. This time round I was getting a refund on my 6 year guarantee. No quibbles. Who else does that these days?!

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon
Easy to deal with. Great website. Personal service and knowledgeable staff.

Risposta di Richer Sounds - Croydon
The technical help was brilliant, knew if the amplifier could support my old turntable which it couldn't but suggested another for a similar price which arrived the next day, and just plugged straight in
So!
Everyone at Richer Sound is very helpful and kind,
I’m a big music lover and I’ve been buying stuff from them for more than 25 years now, I have to say than every time I call or I pop in one of the shops I feel always very welcome and happy.
Thanks everyone to satisfy all my wishes:)

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon
Had a great shopping experience!
Wanted to buy a radio, so I looked around the internet to decide what do I want. When sure of my requirements, I phoned the Croydon store, where I was greeted by very knowledgeable and helpful person. He sent me an email with links for desired products, all specifications and reviews included. Read through them, picked out one I wanted and ordered online. Next day it was delivered!
I’m very impressed by the sales team.
Way to go people! Happy!

Risposta di Richer Sounds - Croydon
Good prices top quality equipment but more than anything - great advice.

Risposta di Richer Sounds - Croydon
Purchased from Croydon Branch several times before staff always excellent
Just bought a sound bar
Kieran very patient and extremely helpful
Excellent costumer service and very happy with my purchases excellent communication skills

Risposta di Richer Sounds - Croydon
Amazing customer service, that you do not usually find nowadays. The team at Croydon Richer Sounds have gone out of their way to assist me with an issue with my new Panasonic TV and Sky Q.
Trying to watch Ultra HD on the new Panasonic resulted in the picture blanking out.
The team arranged for someone to come to my house and fully test the TV, establishing the problem was a compatibility issue between the Sky Q box and the TV. Also assisted me in by contacting Panasonic Customer service on my behalf, when they dismissive.
Unable to resolve the problem, the team agreed to change the TV for a different brand as neither Sky or Panasonic were interested in resolving the issue, blaming each other.
Thank you to Dominic, Kerian, Paul and Richard, for all your patience, assistance and excellent customer service.
Can’t recommend Richer Sounds Croydon enough.
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