Richer Sounds - Croydon Recensioni 

1375
TrustScore 5 su 5

4,9

109 South End, CR0 1BG Croydon, GB


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Valutata 5 stelle su 5

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful shop staff. Took his time explaining the difference options available to us. Very knowledgeable on the products. He was call Dominic in the south Croydon shop.

L'azienda ha risposto

Valutata 5 stelle su 5

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1375)

23.927 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good price and delivery

Good price and delivery. Always a decent experience with this company.

31 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Fantastic staff

Fantastic staff . Friendly and efficient service and as always knowledgeable .. Add that to great prices and a great range of stock and you are always going to be onto a good thing

31 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

Beware of delivery charge ...

Have always been happy with Richer products / service. The speakers sound great !
Was slightly disappointed I had to pay for delivery, as website says orders over £50 are delivered free.

29 dicembre 2025
Valutata 5 stelle su 5

Excellent sales service from Croydon…

Excellent sales service from Croydon store and subsequent enquiry when trying to set up tv was dealt with immediately and an online explanatory video confirmed Paul’s telephone advice.

29 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good advice

Good advice, chap was happy to answer my many questions over half an hour or so. I've ended up with a decent product at a great price.

23 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

New TV for Christmas

I have been a customer of Richer Sounds for many years now. The customer service is SO good that I exclusively buy my TVs and surround systems from them. Having had my previous TV for 10 years, it was time for a change/upgrade. After phoning them up, as I had a few questions, I was able to buy a TV and a new surround system at a great price. Went to the store and picked it up just in time for Christmas viewing. Excellent all-round customer service.

28 novembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great helpful staff good prices

Great helpful staff good prices, no need to go anywhere else

23 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The epitome of excellent customer service

My family has bought tvs from Richer Sounds for many years and I wouldn't go anywhere else. This is the gold standard of service in every way and their prices are competitive. I was easily able to choose what I wanted from the website and the tv arrived very promptly.

14 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

The service was first class as always…

The service was first class as always and managed to get my order to me quickly and helped me choose the right stands for my speakers

18 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great advice - fantastic delivery service.

I walked into the shop with no knowledge of Head Phones but was given great assistance and subsequently ordered a pair. Sadly wasn't in stock for me to take away but they arrived at my home the very next day! I was very impressed and I am certain my husband will be very happy with his Christmas present.

15 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Cable to hook old to new

A while ago I was looking to purchase a cable to hook up my new Smart TV to a very old VHS DVD combi unit.
I had the great fortune that Dominic answered the phone, and even when I said I was not a customer he assisted me with what I was looking for.
He went above and beyond as far as looking up the TV model and all its inputs to give me the best possible advice.
He spent over 30 minutes with me explaining all the different outputs and what they do.
And I phoned back a week or so later to say I had the cable and the unit was hooked up and Dominic was very pleased that I would hopefully now be able to transfer my VHS tapes to DVDs.
Unfortunately I have had to purchase another unit but I have the cable thanks to Dominic being so kind, helpful and patient.
Thank you so much, you are a credit to your workplace and I hope to meet you when I come to purchase a DVD player once all my VHS data is all on DVDs.

20 novembre 2025
Non scritta su invito
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent Service

I recently bought Samsung S90F TV from Richer Sounds Croydon. I had an excellent experience from start to finish. Paul (manager) who assisted me was extremely knowledgeable and very helpful, taking the time to make sure everything was explained clearly. He also kindly held my TV until I was able to arrange delivery, which I really appreciated. The installation company (ClemoTech AV) he recommended was just as impressive—professional, efficient, and did a fantastic job. I couldn’t be happier with the service and would highly recommend them.

26 ottobre 2025
Non scritta su invito
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Knowledgeable staff

Knowledgeable staff. Prepared to spend time helping.

9 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Good service

Knowledgeable and helpful staff. Television was delivered earlier than expected.

18 novembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Exemplary service.

Always well informed and positively helpful all the staff make any purchase apleasure. The after sales service matches the sales experience and Richer Sounds will certainly remain my first call for the purchase of any TV, Hifi, or associated product.

6 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Martin was superbly helpful

Martin was superbly helpful, going the extra mile to locate and sell me the CD player I wanted, given some quite "fussy" requirements.

5 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

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