I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.
L'azienda ha risposto
Very helpful shop staff. Took his time explaining the difference options available to us. Very knowledgeable on the products. He was call Dominic in the south Croydon shop.
The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
109 South End, CR0 1BG, Croydon, Regno Unito
- 0333 900 0033
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Outstanding Customer Service from Dominic
I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across.
From the moment I walked in, Dominic went above and beyond to provide a truly first-class service. His professionalism, product knowledge, and genuine willingness to help made the whole experience enjoyable and stress-free. Nothing was ever too much trouble, and he took the time to answer every question without making me feel rushed.
Dominic is a real credit to Richard Sounds and a huge asset to the company. Customer service like this is becoming increasingly rare, and I only wish there were more people like him.
Thank you, Dominic, for your outstanding service. I will definitely be returning and highly recommend Richard Sounds Croydon.
Very helpful shop staff.
Very helpful shop staff.
Took his time explaining the difference options available to us.
Very knowledgeable on the products.
He was call Dominic in the south Croydon shop.
Potrebbe usare l'IA per rispondereMostra di più
We had plenty of questions about the…
We had plenty of questions about the quality of various tvs ie,oled,qled etc,Richard the sales assistant was very knowledgeable and gave us plenty of advice as to what would suit us best,we ended up wigh 65"s90f samsung and a klysch sound bar,very easy installation and we are over the moon with the quality of the products

Risposta di Richer Sounds - Croydon
I bought a Cambridge audio MXN10…
I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

Risposta di Richer Sounds - Croydon
Fantastic service from Richer as usual
Fantastic service from Richer as usual. Richard was very professional and everything was ready when I collected my TV.
I've always had good service from Richer Sounds over the years.
Thank you!

Risposta di Richer Sounds - Croydon
Worth a visit 😉
We brought a record player and it was demonstrated to us by Richard. He didn't pressurise us. He showed us how it worked.it
was great to hear befor we purchase it. We are so happy with the purchase. We would recommend Richard sounds

Risposta di Richer Sounds - Croydon
Richer Sounds are always very helpful…
Richer Sounds are always very helpful and have quality products at competitive prices

Risposta di Richer Sounds - Croydon
We received outstanding customer…
We received outstanding customer service from Dominic at the Richer Sounds Croydon store. From the moment we walked in, he was professional, knowledgeable, patient, and genuinely helpful throughout our purchase of the Cambridge speaker.
Nothing was too much trouble. Dominic went above and beyond to make sure we chose the right product and that we were completely happy with our purchase. It's refreshing to experience such personal, honest service these days.
Dominic is a real credit to the Richer Sounds Croydon team. His professionalism, attention to detail, and commitment to customer service are exactly the standard that other retailers should aspire to.
A thoroughly deserved 5-star review. Thank you, Dominic, for making the whole experience so enjoyable. We will definitely be returning and wouldn't hesitate to recommend the Croydon store.

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon
Knowledge and advice from sales person…
Knowledge and advice from sales person together with very competitive pricing.

Risposta di Richer Sounds - Croydon
Still the best out there
The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal payments). Delivery was as promised and clear comms throughout. Highly recommended!

Risposta di Richer Sounds - Croydon
Great price and very helpful staff…
Great price and very helpful staff delivery was good.

Risposta di Richer Sounds - Croydon
Went the extra Mile
As usual Richer sounds went the extra mile for my needs. I wanted 4 loudspeakers for a set up, specific ones, and they managed to find them for me - which was hard as they are becoming scarce...possible end of line. I always go first to richer sounds as they can almost always supply what I am looking for...Over the past few years I have changed a lot on my two set ups

Risposta di Richer Sounds - Croydon
We recently had a TV replaced that we…
We recently had a TV replaced that we purchased under extended warranty that is offered with the VIP account. Having this was brilliant and saved us a lot of money on 3 year old TV, as the TV could not be repaired we were given a credit and paid the difference to upgrade, the staff we dealt with from reporting to receiving the TV we brilliant. We would not go anywhere else for Tech stuff have used Richer Sounds for years.

Risposta di Richer Sounds - Croydon
Really helpful on the phone
Really helpful on the phone, went to the store for a demo, ordered as not in stock in store, they arrived following morning!, really great customer service

Risposta di Richer Sounds - Croydon

Risposta di Richer Sounds - Croydon
Great service all round
Your owner/staff are all warm and welcoming. Very knowledgeable and attentive.
I ordered my item in store for delivery. Arrived on time. Two days later I found the item cheaper with another supplier and received a refund within 2 hours of using the price match form, which by the way was super easy to find and use.

Risposta di Richer Sounds - Croydon
Great service, knowledgeable staff
What made my experience with Richer Sounds great was the no-nonsense responses to all my queries and the excellent demonstration of the product so I could try in store before buying. Dominic was very knowledgeable and patient.

Risposta di Richer Sounds - Croydon
As always an excellent experience
As always an excellent experience, Paul in South Croydon informative, very helpful and lovely to deal with.
Efficient and seamless

Risposta di Richer Sounds - Croydon
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







