Richer Sounds - Croydon Recensioni 

1375
TrustScore 5 su 5

4,9

109 South End, CR0 1BG Croydon, GB


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Valutata 5 stelle su 5

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful shop staff. Took his time explaining the difference options available to us. Very knowledgeable on the products. He was call Dominic in the south Croydon shop.

L'azienda ha risposto

Valutata 5 stelle su 5

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1375)

23.927 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Happy experience

The salesman was packed with knowledge and useful tips, I felt very at easy without him being to pushey.

30 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Very efficient

Very informative, no nonsense service.
Everything went as planned.

27 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I have always received excellent service

I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

26 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 4 stelle su 5

The headphones arrived earlier than I thought they would......which was handy as I'd already changed the timetabled.

Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!

26 gennaio 2026
Valutata 5 stelle su 5

Excellent service in Croydon

We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.

22 gennaio 2026
Valutata 5 stelle su 5

Very helpful and informative staff

Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

22 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Very polite

Very polite, excellent knowledge of products and easy to get on with!

24 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Continuation of an excellent…

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

15 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 4 stelle su 5

Good products, good prices…

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

22 gennaio 2026
Valutata 5 stelle su 5

Helpful and personal treatment

We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

10 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Efficient service via email

Efficient service via email. Knowledgeable and gave me the best options for my specifications

9 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Amazing service as always l

Genuinely nothing negative to say. 10/10 customer service as always.

Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!

As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

5 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Television Purchase

Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

3 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

I had an excellent experience with…Excellent Service and Quick, Smooth Transaction

I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.

2 gennaio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

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