Richer Sounds - Croydon Recensioni 

1377
TrustScore 5 su 5

4,9

109 South End, CR0 1BG Croydon, GB


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Valutata 5 stelle su 5

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent experience. Beat the best price I could find, with a long guarantee. Delivery wasn't in the time slot stated bit all ok in the end.

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

L'azienda ha risposto

Valutata 5 stelle su 5

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1377)

24.180 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Manhattan Aero box

I was lucky enough to be able to pre order a Manhattan Aero box to use with my TV without an aerial connection.The box was delivered by DPD sooner than I expected and was given advance notice of my 1Hr slot.
Setting up the device was straightforward and relatively simple, the only additional setup required was registration with various apps before I could use them.
The device performed well and I am happy with my purchase and would recommend Richer Sounds service.

22 marzo 2026
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Richer Sounds, simply outstanding.

Having decided on a new television that was due in store in a matter of days, I placed an advanced order courtesy of the sales team. Telephone was answered swiftly, all details recorded and within 2 minutes, my order was complete. Soon after, I received confirmation from the delivery team my order had been received. My television arrived yesterday, driver Flynn was very polite and helpful. The process from start to finish has been smooth and seamless. I've been a Richer Sounds customer in excess of 25 years. Not one problem, ever, you guys get it right every time. An astonishing business employing very knowledegable staff.

17 marzo 2026
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

For me it’s important to shop locally…

For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,

18 marzo 2026
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

I ordered online and collected in…

I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.

9 marzo 2026
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Had no issues

Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.

1 marzo 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Dominic went out of his way to ensure…

Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky

6 marzo 2026
Non scritta su invito
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Simple. Why wouldn't you

Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..

27 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thank you for your 5 star review!

Valutata 5 stelle su 5

Very pleasant people on the phone

Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again

2 dicembre 2025
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

Valutata 5 stelle su 5

The perfect blend of high tech products…

The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.

24 novembre 2025
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Very helpful

Very helpful, friendly, non-pressurised, sales assistance.

17 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Always great service from the Croydon…

Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.

15 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

first class service as always i would…

first class service as always i would not think about going anywhere else for my hifi needs

13 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I bought a portable cassette player 3…

I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer

11 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Perfection

Wonderful &so easy to deal with.

9 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Wonderful!

Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!

7 febbraio 2026
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Risposta di Richer Sounds - Croydon

Thank you for your wonderful feedback

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