From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Leggi di più
L'azienda ha risposto
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Leggi di più
L'azienda ha risposto
Just having a knowledgeable human being lift the phone and talk to me straight away was worth gold. You didn't have the item I wanted, but it was waiting for me 24 hours later. Altogether, a feeling o... Leggi di più
L'azienda ha risposto
I love Richer Sounds because of the wide range of audio/visual stuff that they have, the decent prices and the fact that they never make me feel stupid for asking stupid questions. They always answer... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
482 Chiswick High Road, W4 5TT, London, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super helpful on the phone and kept the headphones back for me.

Risposta di Richer Sounds - Chiswick
Helpful staff giving good advice
Good product knowledge
This my 5th tv bought from Richersound over the last 10 years
Their no quibble guarantee is superb.
I will always buy from them

Risposta di Richer Sounds - Chiswick
Great customer service. Good information provided in a friendly and courteous manner.

Risposta di Richer Sounds - Chiswick
They explain everything about tv . I was very impressed
I had a great experience. Tim was very helpful, gave me objective advice and set up a demo that gave me a good idea of the options I had. I ended up purchasing a set of speakers and I am very happy with them.

Risposta di Richer Sounds - Chiswick
What fabulous staff at Chiswick: friendly, listened to our requirements, made recommendations, no attempt to upsell or push more products. just enthusiastic, efficient and brilliant service. Great prices. These are people who love their work and transmit that positive energy to their customers. I wouldn’t go anywhere else now.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
Paddy and his team were very patient and helped us choose the right equipment for us.
Many thanks.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
It is always a pleasure to buy from Richer Sounds. Over the years we have bought tvs and hi fi equipment . All have been excellent . The staff are friendly and knowledgeable. The only occasion I have had to use the Richer Sounds guarantee it worked very smoothly.

Risposta di Richer Sounds - Chiswick
Very helpful staff and advice. Just a bit of a wait to get through on the phone as v busy
Collected the item from store as planned. It arrived the day after I ordered it which was brilliant. Chiswick team are always very knowledgeable and helpful.
The advice and guidance i got from the Chiswick store was excellent. Joe was responsive, informed and helpful
Very pleased with my purchase. Great service in particular Joe and installation engineer, plus delivery staff Gareth and Mark. Only issue was the confusion about the facility to adjust the legs on the Bravia 8 ii ,this was resolved promptly even though there was an extra installation cost. Overall though excellent service.

Risposta di Richer Sounds - Chiswick
So impressed with the help I received yesterday from Richer Sounds.
On October 20th I bought a TV/soundbar combo, having thought I'd bagged a super low price. On Black Friday the price dropped again by a further £229.
I rang Richer Sounds in the hope they might compensate, but i thought it was a longshot.
I spoke to the very friendly and helpful Simon in the Chiswick branch who took note of my request and then rang me back to confirm the difference in price would be refunded to me.
I am SO impressed with Richer Sounds and I feel they have gained a customer for life in me thanks to their honourable price promises.
Huge thanks to Simon for helping me so swiftly and with great care.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.