Richer Sounds - Chiswick Recensioni 

1152
TrustScore 5 su 5

4,9

482 Chiswick High Road, W4 5TT London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1152)

23.583 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Easy to order and at a good price. Good service

26 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Jim and his team offer expert advice…

Jim and his team offer expert advice but give the customer space and don't do a hard sell. I have bought a whole hifi system from Rciher Sounds Chiswick over the last months and am delighted with all of it. At every point there were alternative possibilities, but at every point between us we got it perfectly.

30 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Another small purchase but ....

Again a small purchase, again great customer service.

27 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

2nd LGTV from Chiswick store

Straightforward click and collect with good communication from courier followed by call from Chiswick store manager for a 2nd LGTV

26 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

A great company I've been a customer…

A great company I've been a customer since they launched. The staff are passionate and knowledgeable about what they sell and customer support is superb. In this day and age that is rare. Prices compete with the internet and Julian (the founder) treats his employees very well, which is also very rare. 10/10

24 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Richer Sounds has the best customer service in the UK

Richer Sounds provides the best customer service experience that I have ever experienced in the UK! Every store I have visited (and that is quite a few) have had incredible staff members who are both super knowledgeable and helpful. Special shout-out to Joe at the Chiswick store for my most recent visit. They will always price match and the warranties are no-quibbling. I will always shop here for audio equipment!

17 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review!

Valutata 5 stelle su 5

Richer Sounds

I’m a long standing customer and as usual the service from Richer Sounds recently was great. I returned an item I’d tried and they changed it for another product without fuss. All the people who I dealt with were knowledgeable and helpful. Thanks!!

15 dicembre 2025
Non scritta su invito
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Answered email query quickly

The Chiswick store answered my stock enquiry email quickly and advised that I order the item. I did that and it was ready to pick up the next day. They even offered me a free umbrella for the rain that day.

16 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review!

Valutata 5 stelle su 5

Slick and dependable

Slick, no nonsense order.

Delivered on time during a busy Christmas period.

Thank you

16 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Bought the new Cambridge Audio Melomania P100

My day was made not because I was new to Richer Sounds, but because of the service and knowledge of Simon the Deputy store manager at the Chiswick Branch. The world surely needs more people like him who know what the store is offering and the details of the product to the 'T'. Thank you Simon.

16 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Knowledgeable in-person advice.

Richer Sounds is one of the few on-the-high-street retailers where you can go in and ask for advice. The staff are friendly and knowledgeable. They also stock Mitchell & Brown televisions.
Recycling of your old equipment is also offered - but you have to deliver it.

14 dicembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Simply the best! …

I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .

21 dicembre 2025
Non scritta su invito
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great Local Service

In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.

23 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Great clearance deal

Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.

16 dicembre 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più