Richer Sounds - Chiswick Recensioni 

1152
TrustScore 5 su 5

4,9

482 Chiswick High Road, W4 5TT London, GB


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Valutata 5 stelle su 5

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1152)

25.159 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Old School Shopping Experience

Great to be served by employees who are certified audiophiles the experience becomes more than a purchase

12 agosto 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Valutata 4 stelle su 5

Great service and expert advice.

Great service and expert advice.

12 agosto 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Valutata 5 stelle su 5

excellent helpful service

excellent helpful service. On their advise I bought a Ruarkaudio Compact Music System which was deliverd the next day and I am very satisfied with my purchase

6 agosto 2026
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Risposta di Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

RicherSounds for many years…

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bonus is the fact that if you do not make a claim then at the end of the warranty period you can get you money back - brilliant. I have also found than their customer service is very good but should matters go wrong they have an excellent escalation process in place that really does work. Also they will not be beaten on price on like for like goods. No hesitation in recommending.

6 agosto 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

I popped in to talk amplifiers!

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the remote wouldn't work so I called them and straight away they ordered a brand new boxed Denon and honored the existing discounted rate. Thats Customer service.

5 agosto 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent product and service and…

Excellent product and service and arranged an excellent “fitter”. Couldn’t be better.

31 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

All good

All good. Pleasant and helpful staff. What I needed was in the shop both times so that saved me a lot of time and effort.

31 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Fully up-and-running!

Well, it's taken ten weeks of dedicated collaboration by the exceptionally pleasant Chiswick chaps, but we've finally identified a faulty amplifier, which was hampering the new speakers and new streamer, as well as the old cd player and old turntable. With a new Tangent amp, everything's terrific now, old and new.

26 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I don’t really go anywhere else for…

I don’t really go anywhere else for stuff. Staff incredibly helpful. Soundbar’s amazing as well. Top recommendation…

26 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Very glad that I went with Richer Sounds!

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was taken over the phone and the delivery was super fast with no hic-ups.

I ended up going with an open box model (with a 6 year warranty!) and everything was pristine with everything there.

Very happy with everything (Except LG, Didn't realise how bad their tracking was until I checked AdGuard home) and will definitely strongly consider (If not always go back to) Richer Sounds if its feasible in the future.

14 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great advice

Great advice, patients & choice at great competitive prices.

23 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Love Richer Sounds and great customer…

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS.

7 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thank you for your wonderful feedback

Valutata 5 stelle su 5

All so good

All so good - service, product. A pleasure.

6 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

From my first phone enquiry to Richer…

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic service this company supplies.
This isn’t the first experience with them the last time was with the Romford branch. This time was with the Chiswick branch. On each and every occasion the service is above 1st class.
I will always use them.

3 luglio 2026
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Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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