From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Leggi di più
L'azienda ha risposto
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Leggi di più
L'azienda ha risposto
Just having a knowledgeable human being lift the phone and talk to me straight away was worth gold. You didn't have the item I wanted, but it was waiting for me 24 hours later. Altogether, a feeling o... Leggi di più
L'azienda ha risposto
I love Richer Sounds because of the wide range of audio/visual stuff that they have, the decent prices and the fact that they never make me feel stupid for asking stupid questions. They always answer... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
482 Chiswick High Road, W4 5TT, London, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Outstanding in every way. Great price, ex-display product in first class condition, store responsive to emails and questions, fast delivery. One of the very best retailers we have in the UK.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
Jim and his team offer expert advice but give the customer space and don't do a hard sell. I have bought a whole hifi system from Rciher Sounds Chiswick over the last months and am delighted with all of it. At every point there were alternative possibilities, but at every point between us we got it perfectly.

Risposta di Richer Sounds - Chiswick
All the Chiswick team are very helpful and very knowledgeable and service and after-service is excellent.

Risposta di Richer Sounds - Chiswick
Again a small purchase, again great customer service.

Risposta di Richer Sounds - Chiswick
Straightforward click and collect with good communication from courier followed by call from Chiswick store manager for a 2nd LGTV

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
A great company I've been a customer since they launched. The staff are passionate and knowledgeable about what they sell and customer support is superb. In this day and age that is rare. Prices compete with the internet and Julian (the founder) treats his employees very well, which is also very rare. 10/10

Risposta di Richer Sounds - Chiswick
Easy website and very friendly staff at pick up

Risposta di Richer Sounds - Chiswick
Richer Sounds provides the best customer service experience that I have ever experienced in the UK! Every store I have visited (and that is quite a few) have had incredible staff members who are both super knowledgeable and helpful. Special shout-out to Joe at the Chiswick store for my most recent visit. They will always price match and the warranties are no-quibbling. I will always shop here for audio equipment!

Risposta di Richer Sounds - Chiswick
I’m a long standing customer and as usual the service from Richer Sounds recently was great. I returned an item I’d tried and they changed it for another product without fuss. All the people who I dealt with were knowledgeable and helpful. Thanks!!

Risposta di Richer Sounds - Chiswick
The Chiswick store answered my stock enquiry email quickly and advised that I order the item. I did that and it was ready to pick up the next day. They even offered me a free umbrella for the rain that day.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
Slick, no nonsense order.
Delivered on time during a busy Christmas period.
Thank you

Risposta di Richer Sounds - Chiswick
My day was made not because I was new to Richer Sounds, but because of the service and knowledge of Simon the Deputy store manager at the Chiswick Branch. The world surely needs more people like him who know what the store is offering and the details of the product to the 'T'. Thank you Simon.

Risposta di Richer Sounds - Chiswick
Richer Sounds is one of the few on-the-high-street retailers where you can go in and ask for advice. The staff are friendly and knowledgeable. They also stock Mitchell & Brown televisions.
Recycling of your old equipment is also offered - but you have to deliver it.

Risposta di Richer Sounds - Chiswick
I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .

Risposta di Richer Sounds - Chiswick
In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.

Risposta di Richer Sounds - Chiswick
Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.