Richer Sounds - Cambridge Recensioni 

1705
TrustScore 5 su 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1705)

24.620 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Paul at the Cambridge store was brilliant !

Paul at the Cambridge store was absolutely brilliant ! The guys who delivered and assembled the telly to the stand were good but didn't seem to know what they were doing !

13 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your review, although I'm sorry the desktop installation wasn't as smooth as it should have been. I will of course feed this back to the delivery crew, that undertake the service, and ensure they improve for the future.

I do hope all is now well with the TV, should you need any help of course do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Helpful staff

Helpful staff. Good price. Bonus soundbar. Prompt delivery. Could have done with guidance on setting up and unboxing TV

11 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Professional and friendly

The shop assistant showed professional and friendly manner. Nothing can replace the personal contact when purchasing such a valued product. Such a rare find. Well done richersounds!

23 dicembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

A very good service

From the ordering of products, to advice and sorting out a couple of minor issues — perfect comms from Tom, expertly handled.

8 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Best place to buy HiFi and TV

Best price by far. Staff are very knowledgable, helpful and most importantly friendly. The TV set I bought arrived very quickly. They also give 6 years warranty on top. I have been shopping at Richer Sounds for three decades and had pleasant experience…

5 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Superb service

Superb service, twice in a row. Will always come back to Richer Sounds.

4 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

the delivery was free

the delivery was free, said it would be delivered by tuesday, was delivered saturday. Top job guys and the TV is spot on

3 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Super service from Bradley at RS Cambridge

Super friendly service from Bradley who provided me with excellent information about the product I was interested in, which in turn led to me purchasing the item.

The item arrived via courier on the date advised, was well packed and performs superbly.

Thanks Bradley !

2 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great help service and choice.

I had been elsewhere looking at Headphones and not getting much help. Went to Richer Sounds in Cambridge and got all the help I needed. Top work by all in the shop. Thanks.

1 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good service especially the help given…

Good service especially the help given with our decision on which tv to buy

2 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Brilliant service

Bought a Cambridge Audio music streamer from the Cambridge Richer Sounds branch and it was an excellent shopping experience. As a complete novice in the field, I got very good advice and made my purchase quickly and smoothly.
The following day, I phoned the store with several idiotic questions and again got good and patient advice.
The CXN100 that I bought is a fabulous piece of kit and having implemented the various ideas I was given, gives stunning music quality. It’s a great addition to my ancient CD collection.

2 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Purchased Marrantz Melody X package at…

Purchased Marrantz Melody X package at very competitive price. Staff were very friendly, knowledgeable and helpful. Particularly impressed when a staff member offered to make up the cables for me.

1 febbraio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Very competent staff

The staff was extremely competent and helpful. We needed cables to connect our amplifier to speakers, and we received excellent advise on the options and more. They addressed all our questions and doubts. Great experience

24 gennaio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

LG oled TV

Very helpful staff, very patient with me as it was an over the phone order.
Great price & extended warranty.
Fast delivery 👍

31 gennaio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Olivia the Store Manager.

Olivia the Store Manager was outstanding, great knowledge and superb advice.

31 gennaio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Dave S

Polite efficient and helpful service

27 gennaio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più