Richer Sounds - Cambridge Recensioni 

1764
•
TrustScore 5 su 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB

•

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Valutata 5 stelle su 5

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1764)

24.500 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful and knowledgable staff

Helpful and knowledgable staff. Good prices. Good location but parking can be tricky.

9 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Small store, excellent advice

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere near as large as I had hoped, with only a few trial systems on show and no chance of seeing specific samples of what I had been recommended. However, the level of experience in the advice I received, and the responsiveness to follow-up emails keeps my rating at 5*.

9 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

At the local branch I was able to talk…

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other staff.
And the 6 year warranty of course is important.

7 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

cambridge branch ,spoke to paul over…

cambridge branch ,spoke to paul over phone great advice about XLR cable visited store to purchase great service with raff excellent alround,very quick delivery ,,

5 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Very happy with my new deck

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good value, as well as their central location.

5 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The guys in Cambridge branch went above…

The guys in Cambridge branch went above and beyond to try locate what I was looking for and found one in London. They shipped it Cambridge and I collected it with no hassle. - Great service and very helpful

2 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

A wonderful experience of a telephone order of a new hifi

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively. Our new hifi arrived undamaged within the time frame quoted. We were kept informed along the way by email. The hifi was easy to set up and is working perfectly, the online instructions were very clear. We are delighted with the whole service from start to finish and will definitely use you again for home entertainment products and recommend you to family and friends, thank you.

2 ottobre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

The sales team were very knowledgeable…

The sales team were very knowledgeable about their products and enabled me to make a decision as to which TV to purchase.
Delivery was quick and I was fully informed of the date and time of the delivery.

29 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Transmitter for TV

Excellent service but I cannot get the transmitter to work - I need to read up more and view the Youtube videos before asking for assistance.

29 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valutata 4 stelle su 5

The service I received was excellent…

The service I received was excellent from the cambs store the only complaint I have is the part exchange deal on my Evo 150 which was very low against a Evo 300 but then I was given extra cash off the 300 which was acceptable the Evo 300 is an exceptional streamer Thanks

29 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your feedback and for taking the time to leave us a review.

We're pleased that you found the additional reduction in price to be satisfactory.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

I don’t remember the name of the person…

I don’t remember the name of the person who I spoke to when I ordered my tv as I knew exactly what I wanted, and placed the order on the spot and paid for it I asked for next day delivery. The guy said that he would waver the delivery charge, and it was delivered the next day that made my day. Thanks you Richer Sounds

24 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great service

Great service, great TV, the installer they recommended was fantastic.

26 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Cambridge branch excellent

Visited the Cambridge branch and was served by Raff. He was very knowledgeable and helpful. We went away very happy and would definitely come back to add to our set up.

3 ottobre 2026
Non scritta su invito
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Well here we are again Richard sounds…

Well here we are again Richard sounds what can i say just a wonderful place to shop I recently bought a new system first off I had a problem with it but to cut a long story short phoned Richard sounds Cambridge spoke to Paul sorted problem out just like to say top service thank you again 👍

19 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Always get my TV’s etc from Richer…

Always get my TV’s etc from Richer Sounds in Cambridge. Once again… superb service and well looked after by Paul…. Thank You 👍

18 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Outstanding product

Outstanding product, price and service

18 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Expert advice

Expert advice, quality service and a reasonable price - what more would you want?

14 settembre 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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