Richer Sounds - Cambridge Recensioni 

1710
TrustScore 5 su 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


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Valutata 5 stelle su 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1710)

24.895 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Good experience bought earphones for my…

Good experience bought earphones for my gf & she loved them . Both fit & quality

19 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for the great feedback, glad to hear the headphones are just right of course!

The Customer Experience team

Valutata 5 stelle su 5

Amazing service, strongly recommend

I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

19 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good service and price.

Paul sorted an issue quickly and efficiently.

14 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Paul provided good clear honest advice…

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

16 luglio 2026
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Helpful staff

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was called Tom) was patient and he eventually resolved the problem.

13 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Fantastic Internet Radio

I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufacturers warranty. Olivia at the Cambridge nranch was extremely helpful helping me with placing my order and the sound and build quality of the Ruark R2 Internet radio is seriously good.

10 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great service with knowledgeable staff…

Great service with knowledgeable staff (very difficult to find these days), good range, and competitive pricing. What more can you ask for. Highly recommend

2 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valutata 5 stelle su 5

I highly recommend this company

Fantastic Company, I cannot praise them enough and particularly there TV warranty is unbeatable.

8 giugno 2026
Non scritta su invito
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Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent customer service.

Excellent customer service.
Tom was very helpful when we collected TV.

Thank you.

5 luglio 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Very knowledgeable staff

Good competent helpful staff easy to deal with

11 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Ideal transaction

Efficient service, friendly and helpful staff, price competitive. And a UK company too.

30 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Ordered online to be collected at the…

Ordered online to be collected at the Cambridge shop. Was available the next day.
Very responsive and friendly staff.

29 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Friendly

Friendly, knowledgeable and not forceful.

27 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer Sounds understand my problem

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me a discount. Well, I am not a spring chicken and don't understand the technology. Bravo, Richer Sounds! You could advertise the 'Old Gits Club'!

21 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

TJ in the Cambridge store was helpful

TJ in the Cambridge store was helpful, patient and knowledgeable.
Delivery service as also excellent.

23 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great experience ordering from…

Had a great experience ordering from Richer Sounds in Cambridge recently. They had an offer on some headphones i was looking for. Ordered for collection from the store and they were ready to collect the next day. Communication on the status of the order was great and the staff member i dealt with very helpful and friendly. Great store, great people

23 giugno 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your wonderful feedback

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