Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più
L'azienda ha risposto
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Leggi di più
L'azienda ha risposto
I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... Leggi di più
L'azienda ha risposto
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful sales staff, the price beat guarantee was promptly applied and delivery was within a couple of days. Delivery guys were lovely. A great experience overall.

Risposta di Richer Sounds - Cambridge
I was very impressed by Paul ,the deputy manager at the Cambridge Branch. He went out of his way to help me sorting out a issue with the item I bought. He was very professional and made feel at ease and calm in dealing with the problem. I left the store fully satisfied.
Thank you again, Paul.

Risposta di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge
Whilst visiting Cambridge I called at the Cambridge store for advice on hooking up my TV to existing speakers. Tom clearly explained the options available without pressing for a sale. A couple of days later I ordered the AXR100D via the online store. All hear turned up on time.

Risposta di Richer Sounds - Cambridge
Very good telesales experience, pre-ordered item delivered quickly after it because available.
Great pricing and good choice of products. Also good to have a long 6 year warranty on my new TV, gives me peace of mind!

Risposta di Richer Sounds - Cambridge
I went in to the Cambridge shop on a fact-finding mission with a view to possibly buying a new tv and sound bar. I’m not overly blessed in what’s new etc. I was greeted by Paul who listened to my queries and was able to offer good advice without being too pushy…… top bloke! Ended up getting a tv and sound bar.

Risposta di Richer Sounds - Cambridge
Staff were knowledgable, friendly, efficient. When I phoned later to get more advice on which TV to choose, was given really usefull information & help. My TV has now been delivered & I'm very happy with it.

Risposta di Richer Sounds - Cambridge
Didn’t quite price match the price I had found elsewhere but I accepted the reason for that and was happy with the price I paid.
Delivery was on the day stated.
Great service.

Risposta di Richer Sounds - Cambridge
Spoke with DJ in Cambridge a few times been very helpful & informative & have now bought 2 TV’s & a stand from hun within the last 3 months amazing experience & great deliveries

Risposta di Richer Sounds - Cambridge
At the Cambridge store, I spoke to Paul who was first class nothing two much trouble, I ordered the new Dali Kupid speakers they were delivered the next day I’m still running them in but I have to say they are superb speakers no one will be disappointed with these I’ve had many speakers over the year these are fantastic this is the forth time I’ve used the Cambridge store I would never go any where else first class service

Risposta di Richer Sounds - Cambridge
Tom, the salesperson I spoke to, couldn't have been more helpful or knowledgeable about the options I was exploring.

Risposta di Richer Sounds - Cambridge
I was recommended Richer Sounds as a place to get good hi-fi separates. The staff were amazing, very knowledgeable and helpful. They guided me towards a turntable, which was delivered today. Fabulous quality, stylish piece of kit. If you are considering buying electrical gear, these are your people!

Risposta di Richer Sounds - Cambridge
Great experience from Cambridge Branch, everybody most helpful. Olivia in particular was exceptional in sorting queries, giving good advice and arranging delivery.
Have always used Richer Sounds and never disappointed.

Risposta di Richer Sounds - Cambridge
Olivia at Cambridge was very helpful. She gave a down to earth opinion based upon my budget as to which TV to purchase and had great product knowledge of all the possibilities. Thoroughly recommend!

Risposta di Richer Sounds - Cambridge
Helpful and knowledgeable staff. Great customer service and fair pricing. It’s so great to have a physical store like this. Keep up the good work.

Risposta di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge
Expert advice from Simon. Friendly and knowledgable without being pushy.

Risposta di Richer Sounds - Cambridge
Brilliant staff interaction from the outset . Welcoming , knowledgeable & patient . After initial visit we booked a listening session . Turned up & it was all set up and ready to go .Helpful advice & suggestions. We made our purchase - it was delivered 3 days later . Would thoroughly recommend Richer Sounds , Cambridge .

Risposta di Richer Sounds - Cambridge
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.