Richer Sounds - Bournemouth Recensioni 

1661
•
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Valutata 5 stelle su 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
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4,9

Tutte le recensioni

(1661)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The only place to go…

The only place to go for the best unbiased knowledge, price and warranty.

10 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Special shout out to Toby

Special shout out to Toby, Very good idea to divert any incoming telephone calls to which ever branch is free to take a call. All the individuals I've interacted with are very knowledgeable. Highly recommend. Only fly 🕊️ in the ointment was DPD bit of a disaster there.

4 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great customer service

Great customer service, they were able to price match with a competitor and offer £10 further discount. Delivery was prompt and courteous. Will definitely order again!

31 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent service

Easy website to use Competitive price. Pleasant, helpful staff on phone. Parking is not easy but it did not matter as young man in shop carried it out to the car for me and also offered help with setting up via the phone later if we needed it.
All in all excellent experience and we saved a lot of money!

6 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

This is my second time ordering &…

This is my second time ordering & dealing with the team at the Bournemouth branch, even though i’m 300 miles away i found dealing with Aaron & Dan superb. They’re both honest, kind & professional. They go out of there way to do everything to please the customer. Keep up the good work gents.

1 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Reliability and Professionslism

Richer sounds is always a reliable source of professional information and efficient sales where required. Aaron was all of these things.

30 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Extremely happy with my purchases and…

Extremely happy with my purchases and the staff in the Boscombe branch we're Extremely helpful and Knowledgeable can't thank them enough. I have always gone there since they opened up years ago and would highly recommend them as I do to friends and colleagues can't thank them enough.

30 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great company

Great company, not only do they price match (they are usually cheaper anyway) they also offer great warranty. Customer service is great and excellent advice provided.

20 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

I always buy from this competitive…

I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during their 6 year warranty, they gave me a super deal on a new one. Phillips ambilight 55” and just bought a TCL mini led 50” too. Great clarity and contrast. Great value (I believe TCL is making all future Sony TV,s)

20 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 4 stelle su 5

It is a good product

It was a good product - delivered quickly to branch and easy to collect though a car park attached to the shop would have been helpful.
Okay to set up and a beautiful sound

17 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your feedback, I'm glad to hear all went well with the purchase and that you're enjoying the new system.

We don't have a carpark at the Bournemouth store unfortunately, but will always pay customers parking should they park at the Pay and Display spaces on the road in front of the shop for instance or at the car parks located behind Iceland or in the Sovereign Shopping Centre multi-storey.

Many thanks!

The Richer Sounds team

Valutata 5 stelle su 5

Care and advice

Bought some speakers, stellar advice.

16 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Easy click and collect . Great Staff

Easy process to get items delivered to store which makes it simpler to manage around working from home vs office. Staff are always great and do love a trip to the shop to have a nose around.

12 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 aprile 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 maggio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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