Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Leggi di più
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Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Leggi di più
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I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito
- 0333 900 0058
4,9
Eccellente
2K recensioni
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent staff and excellent…
Excellent staff and excellent presentation of technically difficult subjects. The best….
4 febbraio 2026
Risposta di Richer Sounds - Bournemouth
Thank you for your wonderful feedback
The advice I was given was expert
The advice I was given was expert, friendly and helpful
3 febbraio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your feedback, great to read you were happy with our service.
All round great helpful staff order was…
All round great helpful staff order was on time. Great service .
31 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your kind review, we look forward to your next visit.
Richer Sounds staff are courteous
Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)
1 febbraio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Dan at RS Bournemouth is worth his…
Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.
7 agosto 2025
Risposta di Richer Sounds - Bournemouth
Thanks for your feedback, great to read you were happy with our service.
Great experience
Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.
31 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your feedback, great to read you were happy with our service.
Absolutely first class as always.
Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.
25 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service throughout
Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks
30 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thank you for your 5 star review!
After sales service
One of the best things is the after sales service.special thanks to a first class manager Dan for his first class service setting up my hi fisystem
29 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Buying a new TV
Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion
28 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful unbiased advice.
Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.
28 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The level of customer service (Dan at…
The level of customer service (Dan at the Bournemouth shop) has been truly outstanding. If only other retailers were as good! Thank you 😊
27 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thank you for your wonderful feedback
Excellent service very helpful.
25 gennaio 2026
Excellent experience
Excellent experience from the team and Paul at the Bournemouth store. Would highly recommend.
25 gennaio 2026
Great service and price
I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.
21 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your great feedback and for supporting local business.
Risposta di Richer Sounds - Bournemouth
Thanks for your great feedback and for supporting local business.
Put simply Excellent customer service…
Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10
19 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for your great feedback and for supporting local business.
Staff attentive with good product…
Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase
17 gennaio 2026
Risposta di Richer Sounds - Bournemouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Bournemouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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