Richer Sounds - Bournemouth Recensioni 

1626
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1626)

25.159 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staff are so very helpful

The staff are so very helpful. We are over the moon with what we have bought of them. Definitely recommend them

22 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Good atmosphere and the staff were all…

Good atmosphere and the staff were all helpful and this is what shopping used to be like and should still be like. A personal service and I didn’t feel rushed unlike many other stores.
The delivery service was very good and all in all a great shopping experience.

18 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

It was very easy to find the item I…

It was very easy to find the item I wanted on the website and then to place the order. I arranged for collection from my local store. The item was delivered there by DPD and so I could track the delivery progress. I had delivery notification from DPD which was followed up immediately by a phone call and email from the local store. Very good customer service all round.

18 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Panasonic TV purchased from Richer…df

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund to purchase a new TV. The staff at the Bournemouth branch were extremely helpful. I would certainly recommend this company for their customer and after sales service.

12 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

Having been contacted by Richer Sounds…

Having been contacted by Richer Sounds today the issue I had was addressed and a small compensation was awarded to me in regards to setting up my new you view box.
I was not expecting to hear from them after I sent a review comment but was impressed by the service.

20 agosto 2026
Non scritta su invito
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thank you for your feedback, and for taking the time to leave us a review.

Our apologies that you had an issue initially, but we're pleased to hear that this has been resolved to your satisfaction.

We hope you enjoy your new purchase!

The Customer Experience team

Valutata 5 stelle su 5

Well I believe that the Experience was…

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I was seeing, rather than the thing that had brought me through the door initially. This attitude "meeting" quality advice from someone who really Did know what they were talking about, not least of all due to, it transpired, direct personal experience is a Winner. I'm a happy Boy.

12 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I'm a frequent buyer from Richer sounds…

I'm a frequent buyer from Richer sounds and I have compared the price with other sellers and no doubt Richer sounds prices are competitive and they have excellent customer service and team. Will buy again from them and highly recommend.

10 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Personal service

Personal service - you can talk to someone on the phone, not an online chat. Always helpful and keen to offer the best price they can

9 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Quality

Great service and very knowledgeable about the product I was after will definitely buy from here again

31 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great service when I visited their shop…

Great service when I visited their shop in Boscombe, Bournemouth. They advised slightly different set up to what I was thinking. Sure its a good decision. Checked it out at home an then ordered from them on-line. Delivery service was excellent, just 3 days later on standard delivery, LG make excellent TV's :-)
Oh, Price was best I could find aswell.

27 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Restored my faith

After receiving such bad customer service from a big retailer (the one with the sometimes good Christmas ads) when our new TV broke after 6 days, I took my business elsewhere - to Richer Sounds.

As I've experienced on every occasion in the past, the staff at Richer Sounds were friendly, cheerful and couldn't have been more helpful. They didn't make me feel they were just after the sale, which the other retailer failed on.

25 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your wonderful feedback

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