Richer Sounds - Bournemouth Recensioni 

1590
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer Sounds has always received excellent reviews in the Which magazine. My son has also purchased items from you and has been very satisfied therefore I decided to make my online purchase of a Pure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The experienced staff went out of their way to help us with a connection issue and also followed up with a phone call to check we were ok with their solution. Excellent service.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1590)

23.773 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Richer Sounds, Bournemouth

Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

10 marzo 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Def use again

Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

3 marzo 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Having killed our 5 year old 48" OLED…

Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

28 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for the lovely feedback about your recent experience, and indeed Oscar! We hope you will both get used to the bigger screen, and get plenty of enjoyment from it.

Of course should you need any support do get in touch at the branch, or via the below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Very helpful staff at my local store.

I couldn't work out what I was doing wrong on Richer Sounds website, but a quick call to the Bournemouth shop and a chat with Paul who sorted out my order within a few minutes. Very competitive price on my new TV and sound bar.

28 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Very helpful, knowledgeable staff

Very helpful, knowledgeable staff in the store and we ordered through them and the item was delivered the following day. Very efficient,

26 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent customer service

I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

23 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service jet again

The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

23 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Phenomenal customer service - always

The team at Richer Sounds are always extremely helpful, knowledgeable and super friendly!

22 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Aaron was very helpful in Bournemouth…

Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

20 febbraio 2026
Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Thanks Aaron and Paul

12 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I purchased a Humax FHR6000T

I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

11 febbraio 2026
Non scritta su invito
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Efficient and very quick delivery

Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

17 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Richer sounds richer experience

Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

17 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Always a great service from the team in…

Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

15 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Came to the Bournemouth store to…

Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

15 febbraio 2026
Logo di Richer Sounds - Bournemouth

Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più