Richer Sounds - Bournemouth Recensioni 

1626
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1626)

25.159 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service ,backup help is…

Very good service ,backup help is excellent .Dan lives not far away from me and is very helpful when I need advice .have been trading with you for many years thank you all for your help and membership

22 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

When someone says that's a great…

When someone says that's a great product you're picking up when collecting it, it just feels nice. That's what you get from these lovely people.

21 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

Purchasing new speakers

I found the team at the Boscombe branch to be very knowledgeable as well being approachable.
They were able to let me listen to various speakers so I could make the best choice.
I ended up with a perfect solution and a pair of excellent speakers of not only high quality but also good value for money.

20 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks so much for your wonderful feedback about the team. We are thrilled you ended up with the right outcome for you in terms of product and hope you enjoy all the benefits of a great system.

Hope to see you again in store soon, and hopefully next time earn a full 5 stars from your next review!

The Customer Experience team

Valutata 5 stelle su 5

Customer service by Lewis was…

Customer service by Lewis was excellent! Really helped with my problem I had , couldn’t be more helpful

17 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great experience with knowledgeable…

Great experience with knowledgeable staff and quality products. Really happy with the purchase!

11 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Called to discuss a piece of kit and…

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase.
After being quoted 3-5 days delivery I was surprised to receive it the next day. The Denon box is spot on and exceeds my expectations, good
price too!
Friendly, professional service - highly recommended.

16 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Helpful

Good advice received which helped us to decide which tv to purchase. Lovely friendly informative staff

16 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Served by Lewis who was professional…

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare.
Would highly recommend this store.
Many thanks Lewis 😁

10 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Mainly being able to go to the store…

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop, then a follow up once it had been despatched from the producers. Then received a phone call once the item arrived in store and ready for collection.

10 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

The staff were very helpful

The staff were very helpful. The service I got was second none.

8 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for the lovely feedback about the team, high praise indeed! We look forward to seeing you again and hopefully earning that 5th star in the next review.

The Customer Experience team

Valutata 5 stelle su 5

Instant response from the staff

Instant response from the staff. Lots of technical details & information given.
One of the easiest purchases I have made.
I would definitely use this shop again & would recommend it to family & friends.

29 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

LG C5 a brilliant TV

Great Service very helpful

2 luglio 2026
Non scritta su invito
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great website with easy ordering

Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was quick & efficient.

6 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Best audio shop in Dorset.

It's just the shop to go to locally. The service is knowledgeable and second to none. We knew the Ruark product we wanted would be stocked and that it also came with a 6 year guarantee.

4 luglio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

I have had a great experience at your…store in Boscombe

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended the company who came later to install our tv. They also did a great job. Very nice people.
I have to say that Richer Sound has given much better experience in comparison to Curries where we bought things in the past.

13 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Very helpful and knowledgeable staff

I spoke to two different members of staff from the Boscombe store regarding small bedroom smart projectors, the first member was very knowledgeable and helped guide me to a product better suited to my situation, I called back the next day and the second person I spoke to was very competent and helpful, overall I am very happy with the service I received and am glad I went with their product recommendation

28 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Ordered WiiM pro plus via Paul

Ordered WiiM pro plus via Paul. Very efficient, great price, arrived as promised, nice follow up phone call as well.

23 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

The experienced staff went out of their…

The experienced staff went out of their way to help us with a connection issue and also followed up with a phone call to check we were ok with their solution. Excellent service.

27 giugno 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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