Richer Sounds - Bournemouth Recensioni 

1661
•
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Valutata 5 stelle su 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1661)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service at Richer Sounds…

Excellent service at Richer Sounds Bournemouth. The team was very helpful, professional and knowledgeable, and took the time to understand what I was looking for rather than simply trying to sell me something.

The advice was honest and straightforward, and the whole experience was smooth from start to finish. It’s refreshing to deal with people who genuinely know their products and care about customer satisfaction.

Highly recommended if you’re looking for good products, competitive prices and excellent customer service.

7 settembre 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Good service until you decide not to spend more money

Happy with the price I paid for my purchase however after listening to the sales guy talk technical nonsense to me for a long time bloody boring and despite me making it clear I’m not interested in anything technical or interested in buying a so called more powerful and more expensive item instead he totally lost all interest in me as a customer and tbh didn’t really conceal this. Last 10 mins of my experience I would of given one star tbh.

6 settembre 2026
Non scritta su invito
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Risposta di Richer Sounds - Bournemouth

Thank you for your feedback and for taking the time to leave us a review, although we were sorry to read that your interaction with our sales colleague was less than ideal.

We have passed this feedback on to our Bournemouth team to avoid similar instances in the future, and have also asked the store manager to contact you directly to discuss this so we can ensure this is resolved to your satisfaction.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

Great advice on what to buy at Richer…

Great advice on what to buy at Richer Sounds at Boscombe.

System was installed yesterday by Mario/Matt ,

I would definitely recommend all concerned

5 settembre 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent staff in the Bournemouth…

Excellent staff in the Bournemouth branch. Really helpful and gave me the best option for my situation. You can always rely on richer sounds!

4 settembre 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

A speedy efficient delivery to the shop…

A speedy efficient delivery to the shop and a very friendly welcome from the guy at the counter who explained that although ear buds cannot be returned for hygiene reasons, providing they were unopened in the original packaging a refund was possible. In the event my son loved them and kept them saying they were the best he has ever owned. Good communication from RS staff via email however I was also receiving emails from DPD which was confusing because I wasn't sure if they were being delivered to my house or the shop. Whilst they were delivered to the shop as I requested, emails from both the carrier and RS were misleading and maybe the logistics could be improved. Thank you RS all the same 😃

2 settembre 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

LG TV

Would like to thank Bournemouth Richersounds for the sale of LG TV, would also like to thank Oscar for all his information and help .

28 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

A truly pleasant experience

I rarely do reviews but I could not imagine a better experience! Aaron was patient, knowledgeable and above all helpful - despite the fact that I was clearly going to spend very little on my wife's old Hi-Fi. Thank you so much :)

4 settembre 2026
Non scritta su invito
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Lewis was brilliant

Lewis was brilliant. My husband thought he knew what he wanted but Lewis took the time to ask what we wanted, how we wanted to use it & then went through all the plus & minuses of all the systems. Very knowledgeable & really easy to talk to.

27 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Getting proper advice from someone who…

Getting proper advice from someone who knew what they were talking about.

25 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

Very helpful

Very helpful, listen to you and give you good advice on what will work for you. Was recommended to go there and it's the go to shop now. Nothing is too much for them.

25 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent and honest recommendations

Excellent and honest recommendations, the manager Paul clearly knows what he’s doing and has years of experience in their products. Price was good and they had the stands I wanted in stock for same day collection. Can’t fault them at all.

24 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18 agosto 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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