I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Leggi di più
L'azienda ha risposto
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Leggi di più
L'azienda ha risposto
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi di informazione
- Azienda di automazione
- Servizi per le imprese
- Servizio di cloud computing
- Archivio di dati e documenti
Scritti dall'azienda
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Informazioni di contatto
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Regno Unito
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
fast response
17 marzo 2026
Risposta di Restore Information Management
Thank you for taking the time to leave your great review Gill. It is great to hear you received the service level Restore aim to provide
Risposta di Restore Information Management
Thank you for taking the time to leave your great review Gemma. It is great to hear you received the service level Restore aim to provide
Mark is our Account Manager
Mark is our Account Manager, he's professional, extremely helpful and prompt with his responses.
13 marzo 2026
Risposta di Restore Information Management
Thank you for your kind comments for Mark. These will be passed on to him and I am sure he will be really happy to receive the feedback
Restore are reliable and friendly
Restore are always swift to respond, accommodating to requirements and warm and friendly in their communication and interactions.
11 marzo 2026
Risposta di Restore Information Management
Thank you for your lovely review Diana, your comments are greatly appreciated. We are please to hear you are happy with this service received from us
The collection was completed well
The collection was completed well, within a few days of organising it.
6 marzo 2026
Risposta di Restore Information Management
Thank you for your review. We are pleased to hear you are happy with the service received
Risposta di Restore Information Management
Thank you for your review Nuri, it is lovely to hear you are happy with the level of service you received from us
Risposta di Restore Information Management
Thank you for your review Lisa. We are please to hear you are satisfied with the service received
The team are very professional and…
The team are very professional and helpful, they let us know quite soon after we send us a request for notes and that helps us alot.
9 marzo 2026
Risposta di Restore Information Management
Thank you for your wonderful review Teresa. Your kind comments regarding the service you received from us, are very much appreciated
Very quick and efficient service
Very quick and efficient service, timely response to emails and files are sent quickly. Team are very helpful.
4 marzo 2026
Risposta di Restore Information Management
Thank you for your review Helen. We are pleased to hear you received the service level we aim to provide for our customers
Great customer assistance.
3 marzo 2026
Risposta di Restore Information Management
Hi, Thank you for your review, its great to hear that you a pleased with our service
Risposta di Restore Information Management
Hi Angela, thank you very much for your review, We are pleased to hear of you satisfaction with the service provided
Risposta di Restore Information Management
HI Raymond, thank you for your review, we appreciate your kind comments
Risposta di Restore Information Management
HI Wendy, thank you very much for this review, we are greatly pleased to hear of this
Next day collection
Next day collection - already been collected which is brilliant as office is clear again - thank you for your speedy collection
5 marzo 2026
Risposta di Restore Information Management
Hi Mandy, many thanks for your review, we are very happy to hear of your positive experience
Risposta di Restore Information Management
HI Elizabeth, many thanks for your review, we are pleased to hear about your satisfaction with the service provided
Highly recommended
Communicative, punctual, friendly and professional. Highly recommended
25 febbraio 2026
Risposta di Restore Information Management
Hi Nick, Thank you for your review. We are pleased to hear of your happiness with our service
GP Surgery medical notes
GP Surgery medical notes
Reasonably happy except
1) When sending files for storage, entering a valid NHS# does not auto-populate name and DoB fields
2) When requesting a retrieval for a single patient, experience has shown me it is a good idea to search multiple times (name, DoB and NHS#) to ensure best chance of finding every file I require
27 febbraio 2026
Risposta di Restore Information Management
HI John, many thanks for your review, i shall pass this on to the relevant people who will be in touch to discuss this with you
Quick response
3 marzo 2026
Risposta di Restore Information Management
Hi Shankari, thank you for your review, we are pleased to hear about your satisfaction with the service provided
Happy customer
Staff are super helpful and efficient. Very informative, this helps to plan and get the job done. Thank you!
28 febbraio 2026
Risposta di Restore Information Management
Thank you for your wonderful review. Your kind comments regarding the service you received from us, are very much appreciated
Prompt response
28 febbraio 2026
Risposta di Restore Information Management
Thank you for your kind review. We are please to hear you received a speedy response from us
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