I've used Rapid paints several times now, the delivery is always very quick, the prices have been some of the cheapest. Their direct to gloss paint I've been using has been excellent, great vibrant... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Rapid Paints is one, if not the best and only company I buy my products from. The quality of paint is above the rest, easy application, smooth and perfect finish everytime. Amazing value for money and... Leggi di più
If you want a paint supplier that gets your order wrong, is impossible to contact, ignores your emails, and then tells you you’re outside the returns policy when you finally get a response, Ra... Leggi di più
L'azienda ha risposto
I started using Rapid Paints UK, earlier this year and I can by experience the service is rapid! When I think about all the time lost waiting for delivery from other companies I wish I had looked dee... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per la pittura
- Grossista di attrezzature per la riparazione di auto
- Produttore di tinte e vernici
Scritti dall'azienda
We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.
Informazioni di contatto
Regno Unito
- www.rapidpaints.co.uk
4,3
Eccellente
207 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to order and delivered on time
Easy to order and delivered on time. Good product.
26 agosto 2024
Non scritta su invito
Good Service
Everything went well,delivered quickly and paint was a perfect match.
13 agosto 2024
Non scritta su invito
Cosworth paint
Quick service, very helpful, supplied reg number and they supplied the correct paint and code.
5 luglio 2024
Non scritta su invito
Great product and rapid delivery…
Great product and rapid delivery thankyou
16 agosto 2024
Non scritta su invito
As deceitful as can be, stay away!
These people are as deceitful as can be! They sent me a generic colour even though I specified three times, including on the order itself; what code I wanted. They then try to confuse things and pretend they cannot get it returned. I will now have to contact my bank to try and get my money back. I would generally let it go but these creatures come across as despicable so I will go out of my way to get my money back. Their business address is not available, either. So underhand.
6 agosto 2024
Non scritta su invito
Ordered 4 items and only received one
Ordered 4 items and only received one. When I contacted them, it took them 4 days to reply. They said they would issue a refund in 3-5 days. Waited the 5 days and absolutely nothing. I contacted them again and had no reply so had to raise a PayPal dispute. Will definitely not recommend these clowns!
22 luglio 2024
Non scritta su invito
Horrendous customer service
Some of the worst and most incompetent customer service imaginable.
Received some incorrect products, it happens. However it took me nearly 2 months to convince them they had sent me the incorrect product for them only to cease communication after saying they'd sort a resolution.
Doesn't help they don't have a phone line.
6 giugno 2024
Non scritta su invito
terrible service
Ordered just last week and just arrived a few days ago, they sent the wrong item out to me, emailed various times with no response back, waste of money terrible service
26 luglio 2024
Non scritta su invito
Good product and good price and fast…
Good product and good price and fast delivery can’t fault them
4 luglio 2024
Non scritta su invito
Terrible company to deal with and…
Terrible company to deal with and terrible communication. My recommendation is to order somewhere else.
2 luglio 2024
Non scritta su invito
Good for my small touch ups
I ordered my cars colour and it arrived quicker than expected. I had no issue using the spray can, it went on fine and has covered an area well.
I will be getting the whole bonnet professionally resprayed as I am no pro, but to cover the peeling areas needed, its worked well.
22 giugno 2024
Non scritta su invito
Risposta di Rapid Paints UK
Great to hear you had a good experience with our products. Thank you for leaving your feedback here on TrustPilot!
it's a total scam
it's a total scam, don't waste your time and money with them. on govuk, the company was closed in 2018. the paint did not come
27 giugno 2024
Non scritta su invito
Risposta di Rapid Paints UK
Good Afternoon,
Here at Rapid Paints we are still fully established and trading to this day. I believe you have accidentally obtained some incorrect information. We kindly ask that you update your review. The company that closed in 2018 must be a different company with a similar trading name. If you would like to contact us please contact our support team info@rapidpaints.co.uk
Many Thanks
The Rapid Paints Team
Problem solved quickly
Ordering was very easy. Got damaged in transit. I had problems trying the chat app but emailed the company they replied quickly and sent the replacement thinner etc that had fallen out. Really good service will use again. Paint was good too. 👍
1 giugno 2024
Non scritta su invito
Risposta di Rapid Paints UK
We apologize for the inconvenience caused with the parcel lost in transit, I am glad our customer services team was able to resolve this quickly for you. Thank you for leaving feedback here on Trust Pilot.
Not so Rapid Paints
Ordered Paint with Next day delivery. 2 days later I contact the company and this is the response "Our courier has advised that your parcel was returned to their depot as it is bigger than expected. They will repack the items and will be delivered asap" "I sincerely ask apologies for the delays but this is out of our control and we aren't aware that our courier has updated restrictions on the size of the parcel".
Paint received this morning, thanks
13 giugno 2024
Non scritta su invito
Risposta di Rapid Paints UK
Good Morning, sorry to hear you did not have a good experience with our parcel delivery service. We apologise for the inconvenience this has caused. Unfortunately our courier did not notify us of new parcel size restrictions and this was the first parcel sent out over the new size restriction. As advised your parcel was repacked at the distribution centre and posted back out to you. If you paid for next day delivery please contact our customer services team who will be happy to refund this for you.
2K paint and activator
Purchased 2K paint and activator for my car (code 300 BMW Alpine White).
Rapid Paints are the first company to get the colour and shade correct. Definitely will purchase again.
Thanks.
11 giugno 2024
Non scritta su invito
Risposta di Rapid Paints UK
Thank you for sharing your feedback.
Order 26162 not been received
Order 26162 not been received!
Has been delivered to wrong place with no photo to help find it. All they respond is “open a PayPal case and we will respond” but I didn’t pay with PayPal! Such an unprofessional company! Absolutely terrible service! I want my money refunded!
24 maggio 2024
Non scritta su invito
Risposta di Rapid Paints UK
Hi, thank you for bringing this to our attention. I have spoken with our Customer Services team, unfortunately there was some confusion with the payment method related to your order, our apologies for this confusion. We can see you paid via Card. Your order was delivered on the 23rd of May at 4:41PM by Evri. I have just checked for you now and a proof of delivery photo is available on your Evri tracking link which we emailed to you the other day.
Many Thanks
Rapid Paints
Risposta di Rapid Paints UK
Great to hear you were happy with our service!
Ex paint refinnisher
Purchased an aerosol to paint a car front wing, excellent colour match, fast shipping, would recommend this company.
7 maggio 2024
Non scritta su invito
Risposta di Rapid Paints UK
Thank you for leaving your feedback.
Right colour provided quickly.
Rapid paints provided me with the correct colour spray cans for an obsolete Vauxhall colour (Spectral Blue). The customer service team advised me how to order a 'custom colour' using the code via their web site. I had provided the colour code to another provider previously, but this resulted in the wrong colour being provided. I asked Rapid Paints for spay cans with the same code and they got it spot on. They also sent the paint very quickly, allowing me to continue my restoration job.
I have used Rapid Paints previously, to provide a current Citroen colour. That was also spot on, so I will not waste time and money going elsewhere in future.
1 maggio 2024
Non scritta su invito
Risposta di Rapid Paints UK
Great to hear we have another happy customer! Thank you for leaving feedback here on TrustPilot :)
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