We wanted to replace the previous range cooker supplied by this firm, However we were disappointed to learn that they do not deliver, disconnect and reconnect. They would deliver and, reluctantly remo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Leggi di più
L'azienda ha risposto
I bought an Aga Masterchef and Cooker hood from Rangecookers. Their no pressure and advice led service gave me a great deal of confidence and their communication and ongoing help has made the purchas... Leggi di più
L'azienda ha risposto
Bought a Deluxe Classic about a year ago. There were some issues with meeting delivery dates but the service team (led by Michael) were excellent and ended up delivering on time. We're so pleased wi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
Informazioni di contatto
1 Colchester House, CH1 3AP, Chester, Regno Unito
- 01244 402 975
- enquiries@rangecookers.co.uk
- www.rangecookers.co.uk
4,2
Molto buono
990 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Falcon oven is the best oven in the world! company to deal with from start…
Great company to deal with from start to finish.
The Falcon cooker we purchased from them is absolutely stunning. The best looking range cooker we have ever seen! Works beautifully, easy to clean, well thought out design in every aspect. We paid a bit more for the Falcon, because it’s not a flimsy oven where the heat dials temperatures rub off after a few cleans (don’t know why oven designers don’t remedy this problem?). The dials are superior on the Falcon and enhance its stunning appearance. The top heavy duty metal sections for each gas ring are separate, they slot into each other like a jigsaw puzzle making it easier to clean, especially if you need to give just one a good wash.
The glass on the front of the electric oven is also designed well, you can see your cakes rising quite clearly!
We had to wait for about 5 weeks for the oven to be made in the colour we wanted, but well worth the wait. We have now had it a month and I can truly say that it’s the best oven I’ve ever seen and used in my life (I’m 60). I cook everything from scratch every day and bake, so I know a good oven when I see one! Lol!
Would not part with this oven. Made in England too. Highly recommend.
3 agosto 2024
Non scritta su invito
Risposta di Rangecookers.co.uk
Hi Margaret, thank you for taking the time to share your opinion. We're glad you're enjoying using your new Falcon range - the brand is a firm favourite here in the studio, so it's a solid choice!
Should you ever need us for anything in the future, you can always contact the team at enquiries@rangecookers.co.uk
Responsive and helpful
Decided to buy through RangeCookers because of how helpful they have been throughout the process of deciding what we wanted to buy. Responsive and helpful - very impressed.
22 luglio 2024
Risposta di Rangecookers.co.uk
Hello,
Thank you very much for your review, we're glad to hear you were happy with your experience. We really appreciate the positive feedback.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Excellent customer service
Excellent customer service. As soon as I had purchased my range I had a phone call from a lovely lady to check everything was as I ordered and wanted.
Great communication and attention to detail. Highly recommended.
29 maggio 2024
Risposta di Rangecookers.co.uk
Hi there,
Thank you so much for your 5 star review! We're really pleased to hear that you had a great experience.
Should you need anything in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards, Sam
Very happy with this company bought a…
Very happy with this company bought a range and it was delivered well packaged found the WhatsApp easier to communicate with them and they were very helpful
24 maggio 2024
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your positive feedback, we're really happy to hear you were pleased with your experience and found the WhatsApp facility easy to use!
Should you need anything in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards,
Sam
Satisfied Customer
Of all the sites we could find for a cooker hood, this had the best availability, price and speed of delivery. It was all handled very smoothly and efficiently
21 maggio 2024
Risposta di Rangecookers.co.uk
Hi there,
Many thanks for your positive review, it's really great to hear.
If you need our help anything further in the future, we can always be reached on enquiries@rangecookers.co.uk
Best regards,
Sam
Great company to buy from.
Perfect online buying experience, I am a very fussy customer and presented plenty of questions before and after delivery. The after sales care and follow up was above and beyond and shows what a genuine company this is to deal with, always a concern buying online especially when parting with a large sum of money but rest assured they are a great company to deal with and you will be in very safe hands. One very happy customer and would recommend to all.
7 maggio 2024
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your positive 5 star review! We're so pleased to hear that you are happy with your experience.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Aga and fridge freezer delivery
Friendly, efficient delivery. Careful and considerate team, Andy and Paul, thank you.
15 maggio 2024
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your positive review, it's great to hear you were pleased with the service.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Delivery strict on the buyer but not on the supplier
The ordering process was fine but the follow up delivery questions seemed a bit over the top. It was clearly explained that if we were not around to accept delivery then there would be a re delivery charge. Yet at the last minute you changed our delivery day which was inconvenient. Seems we can’t mess up the delivery but you are free to do what you like. Not a balanced approach and has put me off using you again in favour of easier suppliers.
2 maggio 2024
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for taking the time to leave us a review.
I’m really sorry your order was delayed, this is a very unusual thing to happen and I can absolutely understand the inconvenience this will have caused you.
Frustratingly, manufacturers rarely let us know if there are delays to orders, they will often liaise directly with customers about any changes.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Creda cooker
A very good experince. The cooker arrived on time. Very good customer service. Shannon is brilliant!
24 aprile 2024
Risposta di Rangecookers.co.uk
Hi there,
Thank you very much for your 5 star review, we’re glad you have been so happy with Shannons's service & hope you are equally as pleased with your range cooker.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Risposta di Rangecookers.co.uk
Hi there,
Thank you very much for your lovely feedback - it is very much appreciated.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Great!
My wok ring arrived quickly, on time, and in good condition, with no hassles. Recommended.
29 aprile 2024
Risposta di Rangecookers.co.uk
Good afternoon.
Thank you very much for your 5 star review - we're very happy to hear you are pleased with your experience and purchase.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Purchase of Falcon range cooker
Purchased a Falcon range cooker online. I used the web chat for a query I had, directed me to the right area on the website to add free installation.
Great range of appliances, easy to buy and excellent price, thank you.
12 aprile 2024
Risposta di Rangecookers.co.uk
Good afternoon.
Thank you very much for the positive feedback. It's really great to hear how happy you have been with your experience.
Should you ever need our help or advice in the future, please don't hesitate to contact us.
Best regards,
Sam
Easy to use website
Easy to use website. Good information when I phoned them. Nice to have a really good discount on the item I purchased.
28 marzo 2024
Risposta di Rangecookers.co.uk
Hi there,
Thank you for the 5 star review, we are really pleased to hear you've had a great experience with us.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Excellent service
Excellent service. I used their WhatsApp chat facility to ask a lot of questions prior to buying my range. They were prompt and helpful with responses.
The delivery date for the cooker was organised the day after purchasing and the delivery team were fantastic.
21 marzo 2024
Risposta di Rangecookers.co.uk
Good morning.
Thank you very much for your positive feedback, it's great to hear you have been pleased with our service and found the WhatsApp facility helpful!
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
A lovely company to deal with providing personalised service
A lovely company to deal with, providing a very personalised service. Unfortunately, as product comes directly from the manufacturer, delivery to my kitchen which is upstairs was not possible, so neither was removal of my old range. Fitting is also not available but this company is working hard to persuade manufacturers and delivery company to start offering this service. I would highly recommend this company who have in depth knowledge of their products and are so helpful.
5 marzo 2024
Risposta di Rangecookers.co.uk
Hello there,
Thank you so much for the kind feedback, we really do appreciate it. We're so glad that you have been happy with our service!
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Kind regards,
Sam
Aga rangemaster
All communications prior to delivery very helpful and clear. Delivery was so slick it was fantastic - all hail to your team. Looking forward to many hours of fantastic cooking
18 marzo 2024
Risposta di Rangecookers.co.uk
Hi there, thank you for your five star review. It's great to hear that you have been happy with our service.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards,
Sam
Risposta di Rangecookers.co.uk
Thank you very much for your positive feedback, we're really happy to hear you were pleased with your experience.
Should you need anything in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards,
Sam
Awesome order
I love my order, when accepted by Range Cookers I’ve been informed & kept track about delivery. I always had the option to contact for further details if needed. Today I received my order at perfect timing, I received a call from courier letting me know they were on the way, will arrive in 30 minutes. I had prepared space as much as possible. I requested delivery through back doors, they accepted & did a fabulous job within few minutes.
4 marzo 2024
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your glowing review - that is all really fantastic to hear.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Easy to order
Website was informative & easy to use. The order came very quickly although no communication on when it was arriving. Not tried the product yet.
13 marzo 2024
Risposta di Rangecookers.co.uk
Thank you very much for your positive feedback, that's all really great to hear.
I'm very sorry you weren't given a timeframe for the delivery of your item - typically this is done by the manufacturer's delivery team, so I will have a word with them & find out what happened here.
I hope you are pleased with the quality of your item, once you have the opportunity to use it.
Should you ever need our help with anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Risposta di Rangecookers.co.uk
Hello there, thank you very much for your five star review, we really appreciate it.
It's great to hear that you have been so happy with our service.
Should you need us for anything further, please don't hesitate to contact us on enquiries@rangecookers.co.uk
Best regards,
Anna
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.