I've been trying for 3 years to be taken off their mailing list. Returned all snail mail flyers, spoke to them but still the stuff keeps coming. Beware, once snagged you will not get rid of them. Th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We've been using Raja for years, and it finally happened. We had a slight miscommunication regarding our order renewal, and it wasn't processed the next day. After giving Raja a call, Beckie, someho... Leggi di più
These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn t... Leggi di più
L'azienda ha risposto
We've been using Rajapack for our warehouse supplies for many years now. The service from Rajapack as a company, has always been prompt. Our account manager Beckie has always been polite, professional... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
RAJAPACK offer you the widest choice in packaging supplies and equipment to protect, pack and ship all your goods. We stock packaging, shipping and storage products that coupled with our excellent services, means you are bound to find a solution to meet your business requirements. Checkout is now even easier with RAJA's secure online payment facility!
Informazioni di contatto
DC10, Unit 1 Salford Road, MK43 0AR, Ridgmont, Regno Unito
- 0800 542 44 28
- sales@rajapack.co.uk
- www.rajapack.co.uk
4,2
Molto buono
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Everything arrived promptly but packing…
Everything arrived promptly but packing box arrived smashed.
16 agosto 2024
Extremely Helpful Customer Service!
Tihana listened to my enquiry and went through all of our options! I was losing hope but she did not give up exploring the best options for me. She had also given me a trial price of my product saving me over £40! Thank you for being genuinely helpful, I appreciated that!
23 agosto 2024
Non scritta su invito
As usual effiecent with no drama.
9 agosto 2024
Shocking!
Absolutly shocking customer service.
Ordered storage bins advertised pack of 5 so brought 5 packs expecting 50 bins. Recieved 10.
Being 5 times more expensive than i anticapted i contacted to return.
£4.99 delivery cost originally yet wants to charge £36.00 to collect.
Not only this charging 20% " restocking charge ".
Now been a week, return & refund still not processed.
New customer, first order will never return.
Not impressed.
STAY WELL CLEAR!!
15 agosto 2024
Risposta di RAJAPACK UK
Thank you for taking the time to share your recent experience with us. It has been a pleasure to discuss this with you further.
I will use the opportunity you have presented to help anyone with a similar query regarding the above with my response.
Most of our products are sold in packs and priced per item. The description provided for each item will advise this to clarify the product's pricing. If the price is per pack, it would state 'priced per pack'.
Specially sourced and Bespoke items do not benefit from our standard stocked item returns policy. Returns are not possible for these items unless they are received faulty. However, as in your case, we will always liaise with the supplier to endeavour to offer additional support where possible. If the supplier agrees to restock the item, it is usual that a collection fee and restocking fee are levied, as in this instance.
Again, I am sorry the website pricing structure was not understood as intended and for the inconvenience experienced as a result. As promised, I will contact you again once the suppliers have restocked your returned item to confirm your refund has been processed.
In the meantime, please feel free to contact me if you require any further help.
Kind regards,
Chantel. S
Customer Services Team leader
Excellent service
Excellent service, easy process and quick delivery. Would definitely recommend.
21 agosto 2024
Non scritta su invito
late delivery
14 agosto 2024
DO NOT ORDER FROM THEM.
DO NOT ORDER FROM THEM.
- Placed an order. I was promised next day delivery and never arrived. - Order was paid online but received an invoice next day with BACS details to pay. - They use DX for delivery services, no tracking information was sent. - Upon contacting RAJA, the rep said, unsure of the tracking number, she then contacted DX to find out the tracking and then DX also mentioned, the parcel was loaded into the van and was taken out for an unknown reason. - She eventually gave me the tracking number which does not work. - Today I contacted DX, they say, they don't have the parcel. Completely left in dark now.
21 agosto 2024
Non scritta su invito
Risposta di RAJAPACK UK
Thank you for bringing this to our attention,
I am sorry to hear of the experience you have received, and I really would like to look into this further for you. I have requested and await additional information to enable us to do so, as I cannot locate an order with your displayed name.
Kindly respond to my request or contact us so that we may work towards a resolution for you.
Kind regards,
Chantel. S
Customer Services Team Leader
Very helpful and friendly ,(Cath) was…
Very helpful and friendly ,(Cath) was extremely professional.
21 agosto 2024
Non scritta su invito
what I wanted, delivered on time, great price
what I wanted, delivered on time, great price - will use again
4 agosto 2024
I am really pleased that I have finally…
I am really pleased that I have finally found somewhere that would sell a small quantity of packing card to me for a one-off arts project. I was very impressed that Craig Marriot took the trouble to identify possibilities from what must have been a less than usual request. The other packing card manufacturers that I have been in touch with did not want to engage
19 agosto 2024
Non scritta su invito
Risposta di RAJAPACK UK
Thank you for taking the time to get in touch,
I'm sorry to hear you did not receive your order when expected.
I called to see how we may assist you further. Our system shows that one of my team members called as promised earlier in the day, advising that our supplier's delivery partners experienced difficulty locating your property. With further liaison, we believe the issue has been rectified, and as you have been updated, your order will be back out for delivery tomorrow.
I have provided my contact details in the voice message left. If any additional information is required, please contact us as soon as possible so we may assist you further.
Kind regards,
Chantel S
Customer Services Team leader
Great service speedy delivery!
12 agosto 2024
Great product(s) Fast delivery and good…
Great product(s) Fast delivery and good follow up
6 agosto 2024
Great Service,
31 luglio 2024
Great service
31 luglio 2024
Very Prompt delivery
7 agosto 2024
Although part of our order was missing
Although part of our order was missing, he contacted the customer services team and Craig dealt with our issue quickly and we received the missing boxes within a couple of days.
Overall, very happy with the products and the communication.
14 agosto 2024
Non scritta su invito
Genuine customer service isn't dead
Can Not speak highly enough about the service from this group, Chap I spoke to was Craig Marriot and it was so refreshing to know that there are still people that take pride in their jobs and know what customer service is.
Polite, professional and helpful.
Many thanks for sorting out my problem Craig.
14 agosto 2024
Non scritta su invito
First Class Support
Kat was brilliant from start to finish in helping with my order.
13 agosto 2024
Non scritta su invito
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