Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company is an absolute joke. There app didn't work . I've spent hours trying to sort out payment. Which is turning out to be impossible. Rang there head office got some useless young kid... Leggi di più

Valutata 1 stelle su 5

Absolutely dismal first parking experience. I spent ages trying to download the app, which crashed several times. Eventually I managed, but then couldn't start an active parking session. Contacted cus... Leggi di più

Valutata 1 stelle su 5

They put my 63 year old mother into tears by forcing a confusing app on her that she couldn't use or download, and you can't just sort it out easily when you get home because by then all they have is... Leggi di più

Valutata 2 stelle su 5

Nice modern car park and very convenient for Liverpool One shops and Albert Dock, however shockingly expensive!! We went today (Saturday 11th June) was parked for exactly 6hrs 3 minutes and was charg... Leggi di più

Dettagli dell'azienda

  1. Parcheggio
  2. Parcheggio coperto
  3. Servizio di parcheggiatore

Informazioni fornite da varie fonti esterne

Q-Park is a leading parking operator with high quality car parks across the UK, with over 70 parking facilities across all of the major cities.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

553 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(553)

81 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I’m a nurse on a busy ward and this…

I’m a nurse on a busy ward and this morning, after a night shift, I received a parking ticket from Q-Park who own the hospital carpark. When I questioned the attendant (the one who gave me the ticket) the reason why I got the ticket I was told that it is because I wasn’t parked in a bay, absolute joke! I have taken picture and there is no way they can say I wasn’t parked in a bay. Even the car park at attendant apologised and said I can see you’re in a bay but I’ve been told “anyone who parks here must be given a ticket” 😳.

6 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Be warned !

Be warned !! DONT USE....I paid very high charges to park in Belgravia, only to come back to smashed windows and stolen clothing from my vehicle. Many other vehicles also had smashed windows as well. Q-Park took no action to help or share the CCTV footage and wouldn't entertain any compensation. Your vehicle is probably safer on the road. Incredibly bad service for very high charges!.

18 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

99% chances to look for glass replacement afterwards

When you decide to park in a Q-Park it means you want to complicate your life. Parking anywhere on the streets in this city is way much safer than in Q-Park. They advertise themselves as highly safe parking while there are over 10 broken into cars only on a Sunday morning. We’ve been parked in Q-Park Soho for 1.5h. When we got back our front passanger window was smashed still nothing missing and no visible valuables left inside. The parking was full at the time we parked and same full when we returned to the car. Same cars parked next to our one just ours broken into. When we looked for the agent he was on patrol in Q-Park China Town which left Soho plot totally unsupervised. We’ve been waiting for the agent for 1.5h and all he could do was to help us clean the broken glass with a broom and some gloves. He said there were more broken into cars in China Town plot and that’s why he was missing for so long. While we’re waiting for him we noticed dozens of supposed “delivery drivers” on electric bikes patrolling continuously inside-out the parking. There is no security at the pedestrians’ access ways or anywhere around this whole parking plot. The whole parking smells like urine and when it is raining water is leaking al around this place leaving huge puddles anywhere you try to step. They charge £10/h just so you can be surely robbed. Anywhere on the streets this would never happen in such a short time. Q-Park is the safe shelter for thieves and burglars which attracts the naive drivers with very well located parking plots at very high prices. But you know many times high prices don’t mean quality and not even respect. Such a shame for such an expensive area which brings so much money to the authorities who fail to protect and respect the citizen, the tourist, the tax payer, the human being.

8 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Car park attendants at the QE…

The car park attendants at the QE hospital Birmingham are really professional and helpful today. Lost my car totally, they helped me and went out of their way to find it for me. Approx 3pm today, please pass on my thanks!

4 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Please please don’t use. Smashed car windows and stolen shopping and bag with medical equipment

Smashed car windows, stolen shopping and bag. Avoid please. 20/8/24 old Burlington street. 1630 shopping dropped off in my car. Came back after dinner and a show @ 2230 . Back car windows smashed - shopping and doctors bag stolen. Contacted security who said fill in a form, not interested, I suspect involved. Many incidents if this, q car park not interested…. Please don’t park here!

20 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Unfair fee for "Pick-Ups"

We parked at the Q-Park (Purple Parking) at Gatwick Airport last weekend and I would never use this company again. When we booked, there was no prominent mention of the fact that a certain class of vehicle would incur a charge of £25 per day. We paid in the region of £70 for 3 days parking and when we arrived were informed that our vehicle was subject to a £75 fee for the 3 days as it was considered a "Pick-Up". This vehicle is no bigger than the Range Rovers or SUV-type vehicles, takes up no extra space and we have never been charged extra before for this vehicle. If there is a charge for these vehicles, we should've been informed when we entered our registration number that a fee is payable and the daily charge, in my opinion, is excessive.

2 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

My car was broken into late May

My car was broken into late May, there were no items on show in the car. This is a consistent problem with this car park. It's misleading they're advertising this car park as secure in the knowledge they have had multiple incidents. They are well aware of this problem and they fail to warn drivers. I suggest victims of this car park take this company to the small claims court to cover any loss. I will be lodging my money claim against them.

My reply: Q-park could do the bare minimum and provide a manned car park, it’s pointless having CCTV if no one is viewing the screens. My police report highlighted the lack of security at this car park.

Update. July 2024 No resolution with Qpark with regards to falsely advertising their car park as secure. Court action and nad publicity seems to be the only way forwards.

As I’ve had over a 1000 views on this review on Google I’ll keep you posted and can provided templates to anyone else wishing to take them to the small claims court. Google my name “Chris Lobina” to contact me through Facebook or instagram.

22 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Stolen Items

Stolen Items - Inside Job
My family parked at Q Park at Cavendish Sq for a day of shopping and a show. Despite being cautious pulling the boot cover over hiding our bags, we returned to a smashed car window and everything stolen. When we sought help from the security officer, he saw us but pulled the shutter down and ignored us, and even when a Q Park van arrived, we received no assistance. This incident makes me suspect an inside job with security possibly involved, as no one else was around when we dropped our bags and left. I have urged the parking company to investigate their security thoroughly. It's concerning to find similar experiences in other customers' reviews, indicating a potential security issue. I strongly advise against using this company.

23 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolute FIVE star service

Absolute FIVE star service. I returned from holiday at Gatwick airport this morning and was collected by a very professional bus driver who took us back to the car park to collect our car. On arrival we were greeted by two ladies who were very pleasant. On me giving them my ticket the lady went into the back office and I thought oh no what’s happened always thinking the waiter that they had damaged my car. Mark the manager came out and greeted and then explained that there was an issue with my car and that the battery was flat and they couldn’t get in to the car. I have a Kia EV9 and so I called Kia Assist who turned up within half an hour. They tried but failed as the car had been a deadlocked and so the only answer was to get the manual key. I called a work colleague and he went and got the key and brought it to the car park and we resolved the problem but the man thing is that Mark and his team could not do enough for me and my family. Made us tea and coffee offered to go out and get us breakfast, asked if we wanted to get a taxi and sort the car out later. They were absolutely amazing and I would ever look at using a different car park for my holidays. Thankyou Mark and the team I am so grateful for your kindness and professionalism today
Andy and family

26 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Q Park - Vernon Street , Liverpool

Q Park - Over £20 quid for just over 6 hours parking

Vernon Street has ridiculously tight ramps and parking spaces.
Don't risk it if you have it an SUV or a larger car.
The damaged corners on the ramps are all testament to the poor design of this place and unsuitablity for 2024.

The wall scrapes are on all the ramps where customers have caused thousands of pounds worth of damage to their cars and hundreds of quids worth of alloy wheel damage.

Avoid this facility if you can.

20 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Booking system suspect

Tried to book for the first time today with Q park. Having filled in all the required fields the next screen required me to fill in my card details to supposedly check the cards validation. I received a code from the bank to check it was me. This was entered but nothing happened no acknowledgement no new screen from Q-Park. As I felt I must have missed something I started the process again only to get a message from the bank blocking the card for unusual activity. I next received an email from Yakivu welcoming me as a member and asking me to sign in! Needless to say I didn't . Q-park deny all knowledge of this company. Make your own mind as to whether you should book your parking space with Q-Park!!!

16 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

A review of parking at Musgrove Park…

A review of parking at Musgrove Park Hospital. No parent and child facilities from what I could see, which was a pain with my 3 year old son after his operation today. The price for parking was ludicrously expensive, it feels as if q park are preying on those who have no option but to use their car park. I get every company needs to make money, but most multi stories for a day would cost £5-7. We parked for 4 hours and 10 minutes and paid £15. Not long ago our second child was born and I was constantly in and out of hospital as my wife had to stay in for 3 days. You pay your £15 24hr fee, but when you leave, your parking ends and you can't re enter on the same ticket. I ended up paying £30+ a day to park due to having to come in the morning and the evening... Shame on you, as a company you are taking full advantage of people's vulnerability and nobody can do a thing about it. Even the nurses and doctors have to pay. I can't stand companies like yours, zero empathy, thinking of nothing but profit.

5 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Parked in QPark Queen Street Liverpool

Parked in QPark Queen Street Liverpool. Pre booked space for overnight and had code from hotel for a discount too. But when we left the car park. It would have been cheaper not to pre book and pay on the day as it cost us more money pre booking !!! A con…. Really !
So we didn’t get discount and even if we hadn’t used the discount paying on foot would have been cheaper !!

30 giugno 2024
Non scritta su invito
Valutata 2 stelle su 5

Q Park Nottingham Talbot St - chaos

Used Q Park Nottingham Talbot St, pre-booked with concert ticket.
On the plus side, they changed my booking without fuss when I changed car. Confirmation of the change would have been good though.
Negatives: poorly signposted, missed it first time and the one way system to get back was a pain.
Parking bays VERY narrow
Didn’t recognise my number plate, apparently a server problem affecting everyone resulting in massive queues at very limited number of ticket machines when trying to exit.Seemed not to be the first time this had happened.
Very few staff around to help deal with the chaos.

28 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid

Left my car at Gatwick Airport Q Parking and the car was damaged in their car for 2 weeks and they don't care and wont take responsibly for it the car is brand new less than 10 weeks old and had no damage on leaving it in their care

14 giugno 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più