Bought an item on 28th, paid extra for 24hr delivery, its now the 31st and it has not even been put in the post yet, so paid extra for nothing. Emailed to see what is happening with my order and no re... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very easy ordering process, even though they don’t seem to use a ‘regular’ way when it comes to payment method. They use SagePay. It’s not a problem, but does make a buyer feel less confident I gues... Leggi di più
I've shopped with Prowler for many years. Their toys are wonderful and priced well and the staff are always incredibly knowledgeable and friendly. Recently I bought some products (not toys), that,... Leggi di più
L'azienda ha risposto
Considering I placed my order during full lockdown in the middle of a pandemic, I was more than happy. There was a slight problem with one of the items I ordered being out of stock, but the communicat... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Prowler is the UK's leading online gay sex shop with a wide range of gay sex toys to buy online with FREE postage on orders over £25.
Informazioni di contatto
Brewer Street 5-7, W1F 0RF, Regno Unito
- www.prowler.co.uk
3,3
Nella media
366 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I reviewed excellent help when…
I reviewed excellent help when enquiring about products and helping me decided on what to get. The product is great, exactly what I wanted. Will go back and would reccomend to a friend
25 giugno 2020
Non scritta su invito
Good quality product and quick…
Good quality product and quick delivery time .
24 giugno 2020
Non scritta su invito
Great choice great service and just…
Great choice great service and just what we need right now
Thank you Prowler xx
23 giugno 2020
Non scritta su invito
quick and easy
23 giugno 2020
Non scritta su invito
GREAT SERVICE
GREAT SERVICE! Delivery within 2 days-prompt and secure. Would certainly recommend.
22 giugno 2020
Non scritta su invito
Excellent service.
22 giugno 2020
Non scritta su invito
A quick and efficient service it would…
A quick and efficient service it would have got 5 stars but I didn't get notification of shipping.
22 giugno 2020
Non scritta su invito
Happy prowler
Shame I couldn’t visit the store in person however the online site worked great and the items arrived very quickly. Also made use of their online promotion at checkout.
21 giugno 2020
Non scritta su invito
product arrived
Yep, all good. I think I could have done with some more verification emails, but otherwise the delivery was perfect and all was well and the product arrived as advertised. Maybe It would be useful to be aware of the dimensions of the products (it's so hard to know what some things are until they arrive) but I don't think this is necessarily necessary.
21 giugno 2020
Non scritta su invito
PUMP underwear
Easy to purchase, arrived in good time and with discreet packaging
21 giugno 2020
Non scritta su invito
Excellent efficient service!!!
19 giugno 2020
Non scritta su invito
Bought a card online
Bought a card online. There was no follow up email to say the card had been send . So they did not follow through with their own promised. As yet card still to arrive. I did call them to see what was happening and was told it was sent from the shop not the warehouse and sometimes they do things differently
19 giugno 2020
Non scritta su invito
Risposta di Prowler
Dear Martin,
Thank you for the feedback and thank you for shopping with us.
I have been investigating internally and first of all I am relived that the order reached you on the day you have left this feedback for us. In case you have any after-sale issues please do not hesitate to contact us via the available methods such as phone, email or chat. Thank you very much.
Please allow me to advise that the dispatch confirmation email may be found in the Spam/Junk folder of your email account. It may be worth having a look. If you are unable to allocate the email please let us know and we will look into that for you.
As stated within the order confirmation email 'Please be aware that we ship from multiple locations to ensure that you get your order as quickly as possible...' hence the advice that orders maybe processed differently. The item location may not necessarily be in our main warehouse.
Thank you for your understanding and for taking the time to leave this feedback.
For future reference please do not hesitate to contact us with any issues or concerns you may have.
Kind regards,
Prowler Customer-Services
Very prompt delivery
Very prompt delivery, even during lockdown. Well done!
18 giugno 2020
Non scritta su invito
Love Prowler
Love Prowler, so much nice stuff on their website. I have purchased many good comedy books from Prowler and other things :)
17 giugno 2020
Non scritta su invito
Prompt service
16 giugno 2020
Non scritta su invito
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