Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Leggi di più
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Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... Leggi di più
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Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Leggi di più
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First time using this company. It was recommended by a friend. Liked the ease of booking an appointment, the selection choice and price of tyres. Fast efficient service. Staff were friendly.
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Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Leggi di più
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Scritti dall'azienda
Scritti dall'azienda
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Regno Unito
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Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.
good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.
Had four new tyres fitted to my car which was great initially. Went to go out in it a couple days later to find both front tyres are flat. Tried pumping them up & could hear the air leaking out. They hadn't been sealed properly. Had to take both wheels off the car to get them back to protyre the following day. Dropped them off in the morning & was told to pick them up at lunch time. Upon arrival, the wheels had not moved & was told there's nothing wrong with them. The central manager came out with some solution & squirted it on the tyres to find they were both leaking on the inside bead. Customer service was shocking, no apology, then had to wait another 1 & half hours before they were done. I will not be using this garage again.

Risposta di Protyre Autocare - Exeter-Sowton
Arrange appointment & arrived early, my preference, so then had to wait 35 minutes beyond my scheduled time before car was seen to. Have to say once it was underway the service was good and efficient. Other customers clearly suffered the same unforeseen consequences.

Risposta di Protyre Autocare - Exeter-Sowton
I booked my car in for an oil change; they found during the oil change that the sump cap was broken and stuck. They advised me to order a new pan and showed me which one to order. During Christmas they looked after the car and when the pan arrived they fitted it and then completed the oil service; they charged me nothing extra for all this. Brilliant staff, great location - Protyre Sowton is now my go to place for car maintenance.

Risposta di Protyre Autocare - Exeter-Sowton
Good team, honest feedback, competitive pricing. Loses a star as the wait was longer then expected (1.5hrs!).
Competitive quote for tyre/fitting and friendly, helpful team at depot. Free alignment check thrown in.
Great being able to book a date and time that suited me.Took my car in slightly later as they were very busy.
Very polite and professional. Two front tyres changed.
Good price and very happy with the service.
Great having time available the next day, having a cheaper tyre available, having an offer on 2 tyres at the time I needed two. I liked being able to book online and could see what other services were available so booked tracking too which was needed. Only downside was didn't stick to time booked. Had to wait at least 20 mins. Hot drinks available helped.
superb service, superb staff, great prices. Ive been buying tyres from this company since 2008
I had a puncture. I was able to get to my local protyre , and was seen within the hour. I also welcomed the free tea and coffee. Customer service is excellent.
Fantastic service for a same day tyre change, speedy as usual.
Excellent service and updated by phone during the day. They went above and beyond what I had asked for. Car was ready for me by 5pm.
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