Protyre Autocare - Carlisle Sheffield Street Recensioni 

Efficient, courteous and knowledgeable.
Great service
Staff responsive, friendly and efficient

Prompt, polite and informative.

Staff were very efficient, polite and professional.

Booked the day before online, all the guys there were super friendly and helpful. As a young woman on my own, they made me feel comfortable and kept me up to date with my car. After I left, I had a minor issue, phoned them and they immediately answered, asked if I could return, upon arrival, I was met by one of the mechanics who immediately explained and fixed the issue straight away and I was on my way. Perfect service from everyone there. Appreciate you all looking after me and my car. Would highly recommend, thank you!

Grant, on the counter was very helpful and considerate, as well as being very polite.
Also the two tyre fitters who fitted the tyres(4), were also very polite, and knowledgeable about their work.
I would definitely recommend Denton tyres to anyone who wants vehicle tyres.

We called by Protyre in person and met a very helpful chap behind the counter. This was easier than online.

We told him what tyres we wanted and he only had a similar one so we took them. He told us that prices had gone up which we expected.

The surprise was that we got a slot the next morning and I got there ahead of time and was attended to promptly. I chatted off and on to the chap on the desk and read the Telegraph too. The time soon passed and my car was ready.

All in all we had a good experience and will use Protyre again....we have been customers since the Denton Tyres days.

Easy appointment booking
Seen promptly and I have been advised about condition of the tyres

Dropped my vehicle off , 1 hour before it was booked in ,for two front tyres , about 1 hour later i returned & the vehicle was ready for collection , can not fault the service given to me , efficient, on time & polite .

Amazing team who very kindly first me in just before closing time!
I had my spare tyre on following a flat and was miles away from home with my young child, not wanting to risk popping the spare on potholes on the way home.
The lads very kindly and promptly put a replacement on for me and reassuring me that the car was safe to drive for myself and other road users.
Prices wasn't too bad for a last minute budget tyre.
If I could give 10 stars, I would
Thanks again!

I had a serious puncture when a large bolt went into my back right tyre. I managed to get the car to Protyre at Kingstown(Carlisle).

The waiting time to get the tyre replaced was going to be up to 4 hours. Your staff member Dan phoned your sister branch at Sheffield Street to see if they could do the work straightaway - they could.

Dan and one of the mechanics removed the damaged tyre and put the spare on my car, so I could drive to Sheffield Street. It was really difficult getting the spare tyre out from under my car!

Once I got to Sheffield Street, Grant was waiting for me in the office. Within the hour I had two new, very good value for money tyres on the rear of my SMax.

I cannot praise your staff enough - the service they provided was outstanding. They were concerned, thoughtful and professional. A big thank you.

First class service (brake fitting) and communications - mechanic was excellent - very knowledgeable, helpful and courteous.

Whilst travelling in Carlisle a warning light was displayed indicating a loss of pressure on one tyre. This had also occurred a couple of weeks ago, so I realised that I had a slow puncture. As the other tyres, whilst legal, were showing signs of wear I called in at ProTyres in Denton Holme to see if they could replace all four tyres and told the member of staff what had happened and that I had been food shopping (the food was still in the car). The gentleman who served me checked the type of tyres I required and gave me a very clear outline of the different types of tyre that were available. I ended up deciding on a mid range type. The gentleman informed me that the work would take approximately 1 hour. I had some other calls to make within walking distance of Denton Tyres and whilst doing this (after an hour) I received a call to say that the car was ready to collect. What really impressed me was that my car had been parked in a shaded area to help preserve my food shopping. The work was carried out at a competitive cost, in a timely and thoughtful manner. I am very impressed with the service I received.

I found my experience good as always .
The service engineers were great did everything that was needed in quick time. Had a great time talking with them .
There is just one problem that I had not thought about until the situation arose.
That they are not wheelchair friendly.
I am recently new to this and didn't think about where to go as have been using them for years but when I got there was no access for me , not even through the workshop . The guys were very apologetic and very upset for me .
I just believe this is an easy fix̌ . Hopefully next time I go maybe I can go inside and talk to them.

Great service in and out in no time very profesinoal job done will be back again once i need more tyres great bunch of lads

Been here many a time for tyres! Never had any issues always get what’s needed with minimal fuss.

Simple process choose and buy online. Next day fitting. Staff were friendly and helpful. Would definitely use them again .

If I could give zero stars I would.

Arrived and was welcomed with no hello but with “it’s absolutely criminal to have us even working here on a bank holiday. Don’t know why I am even in”
I came here instead of going to the Kingstown depot thinking it could be better but Whole service was absolutely awful. The toxic environment is matched at both locations. Real shame Denton Tyre has gone downhill like this.

Pulled the car out of the garage and one of my tyres was still flat and I had to ask them to inflate it.

The most shocking bit is I took it on the motorway and immediately the wheel started juddering and then the car was shaking up and down. I pulled into your Preston location, (the team were fantastic there) and they told me:
None of the wheels had been pressurised
The wheel nuts were not event tight
And I quote “I don’t think they have even tried to balance these wheels they were way off”

Will never return again, I’d sooner drive 1hr 30 to Preston.

Customer focussed staff always honest and helpful with car tyres assessment, and fitting. No pressure selling, always my first go to for tyres.

Friendly and helpful staff, with reasonable pricing

Arrived mid afternoon on a Friday , staff all sitting in the back room so clearly not busy. Customer in front of me was dropping a wheel & tyre off to have a puncture looked at but was told they couldn’t look at it until Monday. Tech assigned to my job clearly didn’t want to do it and asked one of his colleagues if they would do it. Killed off any confidence I had in the job being done properly. Unit is tired and furniture needs a revamp. Not a very inviting place. Lease and corporate vehicles seem to be keeping this place going. Was my job completed properly? No as the tech got most of it right but gave up on one aspect, I kept an eye on what was being done so could see the progress. Shame really as they have all the equipment and I’m sure on the right day they put the effort in, sadly not on the day I was there.