I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
L'azienda ha risposto
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... Leggi di più
L'azienda ha risposto
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Regno Unito
4,9
Eccellente
671 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Although the product wasn't exactly…
Although the product wasn't exactly what I wanted the 2 members of staff were incredibly helpful
20 maggio 2026
Risposta di ProCook - Talke
We're glad our staff was incredibly helpful, even though the product wasn't quite right. Thank you for your feedback!
The staff service was really good and…
The staff service was really good and the lady who served us was really helpful and informative
16 maggio 2026
Risposta di ProCook - Talke
We're so pleased our staff provided really good service and was helpful and informative. Thank you for your kind words!
Risposta di ProCook - Talke
We really appreciate your kind review.
Risposta di ProCook - Talke
We appreciate your kind words about our knowledgeable staff. We are glad we could help.
Risposta di ProCook - Talke
We appreciate your kind words about our helpful staff.
Risposta di ProCook - Talke
We're happy to hear you enjoyed our goods and pricing, especially the 3 for £10 offer!
the customer service par excellence
the customer service was brilliant the lady in the shop was very good at pointing out how the product worked and explaining the refund procedure, the item bought exceeds my expectation in its implementation and ease of use.
13 maggio 2026
Risposta di ProCook - Talke
We're so glad to hear that our customer service was brilliant and that the product exceeded your expectations in implementation and ease of use. Thank you for your kind words!
Risposta di ProCook - Talke
We are happy you found our product excellent and our assistant helpful.
Staff extremely helpful
Staff extremely helpful - very good choice of products - reasonably priced
12 maggio 2026
Risposta di ProCook - Talke
We appreciate you sharing that our staff was helpful, and that you liked our product choice and pricing!
Wonderful service from the lady behind…
Wonderful service from the lady behind the counter.
10 maggio 2026
Risposta di ProCook - Talke
We're so glad you had wonderful service from our team member!
Manager Debbie was very professional…
Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbie is a credit to your company.
10 maggio 2026
Risposta di ProCook - Talke
We appreciate you sharing your experience. We're happy to hear that our team member was professional and knowledgeable, and that you are pleased with your purchase. We're glad you love to shop with us!
Fab staff and products
The staff in the store were so helpful and knowledgeable of the products available.
4 maggio 2026
Risposta di ProCook - Talke
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful.
The usual excellent service with…
The usual excellent service with knowledge of the products sold.
4 maggio 2026
Risposta di ProCook - Talke
We're glad you appreciated our excellent service and product knowledge! Thank you for your feedback.
The Talke store...
I went to the store in Talke for a few bits. The staff there were great and got me evetything i needed.
3 maggio 2026
Risposta di ProCook - Talke
We're so glad to hear our Talke team provided excellent service and helped you find everything you needed. Thank you for your kind words!
Very helpful and knowledge full staff
2 maggio 2026
Risposta di ProCook - Talke
We appreciate you letting us know our staff was helpful and knowledgeable. It means a lot to our team.
The carving knife was reasonably priced…
The carving knife was reasonably priced and cuts through meat like slicing butter.
1 maggio 2026
Risposta di ProCook - Talke
We're happy you found the carving knife reasonably priced and effective! Thanks for your feedback.
Putting the the customer first
Staff are always so pleasant and polite. Always helping to find ways to save money. Putting the the customer first. Will buy everything I need for the kitchen from here.
4 maggio 2026
Risposta di ProCook - Talke
We're so pleased to hear our team is always pleasant and helpful, prioritizing our customers. We appreciate your loyalty and look forward to assisting you with all your kitchen needs!
Great service good value
The assistant made it easy to pay and added my blue light and 20% discounts
She checked the goods were in good condition before repacking
A great service
4 maggio 2026
Risposta di ProCook - Talke
We're so pleased to hear our team member provided such a great service, making your payment easy and ensuring your items were perfect. We appreciate your positive feedback!
Risposta di ProCook - Talke
We appreciate your kind words about our helpful advice and friendly service.
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