I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Leggi di più
Sede
Cambia sedeUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... Leggi di più
L'azienda ha risposto
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Regno Unito
4,9
Eccellente
671 recensioni
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Le persone hanno visualizzato anche
Brilliant knife
Brilliant knife. Handle comfortable, cuts anything. Looked for a decent knife for ages with Supermarkets not now selling them. Very p,eased and would recommend it.
9 luglio 2026
Frying pan saga ….
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store are always so helpful without being pushy. They take the time to explain how to use items to get the best outcomes then leave you alone to decide - I love that!
8 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Good old fashion service.
Helpful, friendly service. Nothing was to much trouble. Would go back to this shop.
3 luglio 2026
Risposta di ProCook - Talke
We're so glad you found our service helpful and friendly, and that nothing was too much trouble. We look forward to welcoming you back to our shop!
Risposta di ProCook - Talke
We are so glad our team was helpful and lovely. We appreciate your kind words about our staff.
They had in store exactly what I was…
They had in store exactly what I was looking for, the shop assistant was very welcoming and made the shopping experience even nicer.
2 luglio 2026
Risposta di ProCook - Talke
We're so happy you found exactly what you were looking for and that our shop assistant made your experience even nicer! We appreciate your kind words.
Very friendly and helpful
The lady in the shop was very friendly and helpful. Prices were good too, and lots of choices.
1 luglio 2026
Risposta di ProCook - Talke
We're so glad you found our team friendly and helpful, and enjoyed our good prices and wide selection! Thank you for your kind words.
I found the lady assistant to be very…
I found the lady assistant to be very helpful but did not pressure me in anyway she just offered helpful advice.
1 luglio 2026
Pleasant helpful staff.
30 giugno 2026
Risposta di ProCook - Talke
We appreciate your kind words about our products and staff!
Customer service from both the lady…
Customer service from both the lady assistants. Well priced quality goods.
14 giugno 2026
The assistant help me find something I…
The assistant help me find something I was looking for which was in a different spot to the item I required
10 giugno 2026
Risposta di ProCook - Talke
We're glad our assistant could help you find exactly what you needed. We appreciate your kind words!
Excellent advice and service
8 giugno 2026
Quality products
I have been buying from Procook for a number of years and find their products are of a good quality and reasonable price. I went there this time to buy a small casserole pan that I had my eye on and wanted to add to my set. The lady in store was very helpful with information and service.
6 giugno 2026
Great service
Great service. Friendly and knowledgeable staff. They solved our plate size issue, informed us we could adjust the height of the trays. Shall be back next month for new plates 👍
31 maggio 2026
The assistant was very knowledgable and…
The assistant was very knowledgable and past on lots of details that helped in our choice of products
29 maggio 2026
Risposta di ProCook - Talke
We're so glad our assistant's knowledge helped you choose the perfect products. Thank you for your kind words!
Risposta di ProCook - Talke
We appreciate your kind words.
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