I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Leggi di più
Sede
Cambia sedeUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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Scopri cosa dicono le persone
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... Leggi di più
L'azienda ha risposto
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Regno Unito
4,9
Eccellente
671 recensioni
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Le persone hanno visualizzato anche
6 stars
I was unsure which knife set as there was so many amazing sets on display
The lady who helped was fantastic and her knowledge was a great help to sort my purchase.
She is a real credit to the Talke branch
16 agosto 2026
Well I have only just started using the…
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
14 agosto 2026
The staff are absolutely amazing very…
The staff are absolutely amazing very polite and very helpful the shop is well stocked with amazing items and very reasonable prices even better now there is a sale on and the service I was provided with I'd give them 💯 %
11 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Pots & Pans
Very helpful staff and friendly. Easy experience and exchanged the frying pan for the larger pan with no problem.
5 agosto 2026
Risposta di ProCook - Talke
We're so pleased to hear you had an easy experience and that our staff were very helpful and friendly with your exchange! Thank you for your kind words.
Brilliant stainless steel pan
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she recommended and advised on. Chose my stainless steel pan. So worth the 60 I spent on it. Going to invest in the full set I think. Brilliant experience from the store and staff were very helpful. Definitely going back again
2 agosto 2026
Risposta di ProCook - Talke
We're delighted to hear about your excellent experience at our Freeport store! It's wonderful that our team member provided such helpful advice, leading to your satisfaction with your new pan. We're thrilled you're considering investing in the full set and look forward to your next visit.
Risposta di ProCook - Talke
We appreciate your positive feedback regarding our service and the excellent value you found. We are delighted to know you had a great experience.
Really friendly helpful staff
31 luglio 2026
Talke shop staff are always excellent…
Talke shop staff are always excellent and very knowledgable - only place I shop. Well done all.
27 luglio 2026
Procook Staff
An excellent service by the staff. Attention to detail and very helpful.
29 luglio 2026
Non scritta su invito
It was a pleasure meeting with a staff…
It was a pleasure meeting with a staff member, she was so nice & helpful
26 luglio 2026
Great service from staff
25 luglio 2026
Brought the 3 items for £10,got the…
Brought the 3 items for £10,got the scissors, spatula, and the small spatula the scissors are comfortable to use and separate for easy cleaning. The small spatula is great to spread butter on your bread which I let my small grandchildren do without the fear of them using a knife
23 luglio 2026
Very professional and helpful staff
Very professional and helpful staff, always happy when I go in
16 luglio 2026
Great range of products and such a…
Great range of products and such a friendly member of staff
17 luglio 2026
The products are very good quality and…
The products are very good quality and the guarantee lives are a good length which confirms to me you have faith in your products. The service we received was helpful, knowledgeable without pouncing on you immediately after walking into the store.
17 luglio 2026
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