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Valutata 2 stelle su 5

The picture itsself is great. The fact the frame came broke, and there is no number to call and I have had 3 attempts at chatting with your support team and no one has come back to me…. So the picture... Leggi di più

Valutata 5 stelle su 5

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... Leggi di più

Valutata 5 stelle su 5

Absolutely wonderful. I couldn’t believe how beautiful it was. My brother and his wife loved it. The quality was outstanding. I would definitely buy it again. I’m now marking celebrating dates in my d... Leggi di più

Valutata 5 stelle su 5

Bought a dog portrait for a friend who had recently lost her pet. The intricate detail and colours were stunning and absolutely perfect, swift service and excellent communication. Loved that the compa... Leggi di più

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Scritti dall'azienda

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

513 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(513)

71 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely fantastic

Absolutely fantastic company!! Excellent value for money and great communication.. They managed to add an extra person into one of my wedding photos and did a fantastic job..
Will definitely be using this company in the future and highly recommend them.

25 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Over the moon!

Even when facing the busy Christmas period the team kept in touch with me every step of the way and my picture arrived in time for the person it was Intended for as a gift! The picture was beautiful, fantastic communication, will 100% order again!

27 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Ordered 3 canvases for Christmas…

Ordered 3 canvases for Christmas presents and they all arrived in time for Christmas. They're absolutely beautiful and I'll be ordering more to add to my collection! Great price and quality, communication is very good!

Thanks again, merry Christmas & happy new year 🥳

26 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID

Ordered a product. They didn't pay the correct postage so I had to pay extra charges to receive the item. Scumbags

When I emailed them they kept sending nonsense replies and repetitive questions. AVOID

23 dicembre 2024
Non scritta su invito
Logo di Printing Bee

Risposta di Printing Bee

No need for this, we replied to your email within 2 minutes offering to pay the extra postage!

Valutata 5 stelle su 5

Would highly recommend

Had a brilliant experience using Printing Bee, they were very accommodating making some amends for me on my portrait and I'm so happy with the final result. Would highly recommend them.

9 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Thank you Elsie, we are glad you are happy with the result <3

Valutata 5 stelle su 5

5 star service

I ordered a digital print of my late dog. Before sending me the final version they asked if I was happy and to let them know of any alterations. The eye colour was slightly off which they swiftly rectified before sending the final image. Really nice company to deal with. Would definitely use again.

17 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Sorry for your loss Colin x

Valutata 1 stelle su 5

Keep away from this company

Keep away from this company. I have order 4 glitter canvases 9 days ago and still didn't turn up. I email them 2 times about my order but I been ignored, as this were supposed to be gifted to my family. Really disappointed and upset with this service. Looking to get in contact with Ombudsman as this is not fair on the customer and company like this shouldn't be allowed to run. I will get in contact with the bank as I can see other customers had issue with refunds.

4 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Could we get your order number please so we can look into it

Valutata 5 stelle su 5

Beautiful canvas print

I ordered a photo/song lyric print for our son and daughter-in-law to celebrate the birth of their first child. The order process was really easy to navigate and communication from Printing Bee was excellent throughout the process. I was sent a proof before printing and was able to discuss any changes. The final product is beautiful and was packaged extremely carefully. I can’t wait to give it to them for Christmas. I would definitely use Printing Bee again.

6 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

We are glad you liked your order, Charlotte!

Valutata 1 stelle su 5

Shocking to say the least !!!

Shocking to say the least !!!! Ordered a canvas the last week in November 10 days later still no email to say its been shipped the company hacent even sent it yet, ive had no reply to my emails and am still waiting for my canvas (which was a gift) , it's too late to gift now so basically a waste of my time and money . I would not recommend using this company at all the customer service is ridiculous

9 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Can we get your order number please so we can look into it

Valutata 1 stelle su 5

Ordered and never got picture Excuse…

Ordered and never got picture Excuse after excuse Did not refund me I had to go to credit card company to start refund process. Absolutely avoid total waste of timers ,total scam NO YOU NEVER GAVE ME REFUND DETAILS THE CREDIT CARD COMPANY SAID YOU DID NOT REFUND. YOU REFUNDED AFTER THE REVIEW . !

5 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Hey Jimmy,

As soon as you requested the refund, I immediately processed it on my side and sent you a screenshot showing the refund details, including the card where it’ll be sent. Like I mentioned before, refunds take 24 hours to process, so that’s why I sent it to you right away to show it was done.

A few hours later, you mentioned wanting to open a chargeback with your bank, but I had already told you I could provide the ARN number after 24 hours, which I’ve now sent over today. You can use that to track the refund with your bank.

Just like in-store returns, refunds don’t show up instantly — it can take 3-5 working days for it to appear in your account.

Hope that clears things up, and thanks for your patience!

Valutata 5 stelle su 5

Perfect gift

Absolutely fantastic. On a tight budget and thought it was a nice personal gift and not expensive. It arrived very well packaged and was quite emotional when I opened it - beautiful picture good quality frame used looks very expensive. So pleased that I ordered another as a gift for someone else.

3 dicembre 2024
Non scritta su invito
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Risposta di Printing Bee

Thanks for your feedback. We're so happy you love your product!

Valutata 1 stelle su 5

Poor organisation

Informed item out of stock. The day after it was supposed to arrive (6 days later) appears to have poor organisation and sent an apology email at 10pm at night explaining they had no stock left and were not yet and payment had not been refunded yet. A bit of organisation would have let the customer know in advance and when you realise a refund should be given not chased. Appauling would never use this service again.

30 novembre 2024
Non scritta su invito
Logo di Printing Bee

Risposta di Printing Bee

Thanks for your feedback, and we’re really sorry for the frustration this caused. We completely understand how disappointing it must have been, and we agree that better communication should have been provided about the stock issue and the delay.

Your refund was processed yesterday, but since it’s the weekend, there might be a slight delay before it shows in your account. We really appreciate your patience while this clears up.

We’re taking your feedback seriously and are working on improving our processes so this doesn’t happen again. If there’s anything else we can do to make it right, please feel free to reach out.

Valutata 5 stelle su 5

Print

I had give this company of poor review given in a moment of anger having calmed down I wish too apologise as they have been excellent in their dealings with me.

25 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely love my purchase

Absolutely love my purchase, there was a small delay in manufacturing due to technical issues, however I was notified straight away and given other options, I chose to wait for my original order, and so glad I did, love it. Great quality.

Great service, great communication and fantastic product.

16 novembre 2024
Non scritta su invito

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