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Valutata 2 stelle su 5

The picture itsself is great. The fact the frame came broke, and there is no number to call and I have had 3 attempts at chatting with your support team and no one has come back to me…. So the picture... Leggi di più

Valutata 5 stelle su 5

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... Leggi di più

Valutata 5 stelle su 5

Absolutely wonderful. I couldn’t believe how beautiful it was. My brother and his wife loved it. The quality was outstanding. I would definitely buy it again. I’m now marking celebrating dates in my d... Leggi di più

Valutata 5 stelle su 5

Bought a dog portrait for a friend who had recently lost her pet. The intricate detail and colours were stunning and absolutely perfect, swift service and excellent communication. Loved that the compa... Leggi di più

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Scritti dall'azienda

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

513 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(513)

71 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Stunning print

Heartbreakingly, we lost our beautiful boy George in May. I sent a photo and ordered a framed print and I cannot tell you how glad I did. It is absolutely perfect and genuinely looks exactly like him, even down to his eyes. It has pride of place in our living room and we will definitely be ordering again. Thank you again, you’ve made a hard time a little easier,

16 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ordering was quick and simple

Ordering was quick and simple. Inexpensive. The result was a beautiful watercolour taken from a photo of our dog who had very recently passed. My wife loved it. We all loved it. 10/10

23 aprile 2025
Non scritta su invito
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Risposta di Printing Bee

Thank you so much—we're truly honored to have created something meaningful for your family.

Valutata 2 stelle su 5

Spelling mistake and false advertising

I was really disappointed with my order. The plaque arrived with a spelling mistake, and the item was described as a “glass plaque” when it’s actually plastic. I contacted the seller, and while they did offer a refund or a corrected version, I was surprised that I had to choose between the two when both the misprint and misleading product description were their responsibility.

The customer service was polite, but I didn’t feel the resolution matched the level of the issue. I wouldn’t order again.

11 aprile 2025
Non scritta su invito
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Risposta di Printing Bee

Thanks for your feedback. We're sorry the item didn’t arrive as expected. A choice between a refund or a corrected item was offered as a standard resolution, and we aimed to address the issue fairly and promptly. We appreciate you sharing your experience.

Valutata 1 stelle su 5

Stay clear of PrintingBee and go to a local

Our cat Tiggy died and I wanted to get something to remember her for my partner as a gift. I sent a picture of her holding her favorite toy in her usual pose and thought that pretty much typified her.

Whilst I was tempted to look more locally at a Tesco's photo printing option as I was in touch with the process, but I was pointed to PrintingBee by someone I trusted.

I went with them ordering a large print costing £49.99, so not cheap. It arrived a few weeks later. It was edited, so that only her head was showing and the whole concept was lost, no pre warning, no draft, no asking, it was just done. There was bleeding of the picture in the canvass and at the top of the frame there was a printing error where they has started to print her name and stopped. It was a very upsetting experience compounded further by the after sales service if that's what you can call it. I asked for a refund and have virtually been ghosted by the organisation.

Absolutely terrible service backed up by terrible customer service. Best keep it local if you want an important picture printed, definitely stay clear of PrintingBee

5 aprile 2025
Non scritta su invito
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Risposta di Printing Bee

Thank you for your feedback, and I'm truly sorry to hear about the loss of your beloved Tiggy. We completely understand how important this gift was to you and how upsetting it must be that it didn’t meet your expectations.

I want to clarify that I have been responding to your messages, and as mentioned in my email, the product you ordered was our best-selling Watercolour Pet Portrait — a hand-drawn digital artwork created by our artists using your pet's photo, as stated in the product description:

“Using your pet's photo, our skilled artists create a digital masterpiece, printed on high-resolution satin premium paper. Perfect as a gift or a cherished keepsake, this contemporary art piece will add a touch of elegance to any home decor.”

The images on our product listing also reflect this style. I understand that you were expecting the original photo to be printed without artistic changes, which is why I offered an alternative option — a canvas print of the original photo — at no additional cost, in hopes of resolving this for you. Unfortunately, you declined that and requested a refund instead, which I also agreed to.

While it's disappointing that you're unhappy with the experience, I do want to gently point out that all the product information was available prior to purchase. Despite this misunderstanding, I’ve still offered multiple solutions to try and make things right for you.

Valutata 5 stelle su 5

Perfect gift!

Perfect gift!

I ordered a framed pet-print from Printing Bee, not only was the ordering process super simple, with a space to write notes to get exactly what you want, the turn-around time was within a few days and the quality of the print is brilliant.

Good quality frame, amazing print quality and colours and customer service team are wonderful. Will order again from this site.

2 aprile 2025
Non scritta su invito
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Risposta di Printing Bee

Thank you so much for your lovely review! We're thrilled to hear you loved the print and had a great experience — we can't wait to create something special for you again soon!

Valutata 5 stelle su 5

Very fast turnaround

Very fast turnaround, quality is brilliant. Would wholeheartedly recommend.

24 marzo 2025
Non scritta su invito
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Risposta di Printing Bee

Thank you so much! We're glad you were happy with the quality and speed — your recommendation means the world to us!

Valutata 5 stelle su 5

Lovely portrait, better than a photo.

Had a portrait of my late dog done recently. The first draft was not what I wanted, but they replied straight away and I sent another couple of photos and the next draft was just spot on. They have captured her gentle expression and soft hazel eyes perfectly. It’s a lovely picture, and a bit more special than a normal photo. Having it done in the frame was a good choice too. Great company and very good customer service.

20 febbraio 2025
Non scritta su invito
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Risposta di Printing Bee

Thank you so much for your thoughtful review! We're really glad we could capture your dog's expression just right and that you’re happy with the final portrait — it was an honour to create something so meaningful for you.

Valutata 5 stelle su 5

lovely company to deal with

I was very impressed with this company, the 1st picture I sent wasnt very good and they asked me if I could send another picture, which I did. I received my print as few days later and was very impressed with it.
Thank you. I would definitely recommend this lovely company.

20 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent painting and service

Sarah was very helpful in advising on the quality of the photo and then sent a draft painting which wasn't quite right as it was of the head only so they re-did it (free of charge) to include the body. Very helpful. Again, I was sent the draft to approve. I asked for delivery to be delayed until a specific week and that was done as well. The painting of our puppy is gorgeous! Very pleased, would recommend!!

18 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful print

What a wonderful service from this company ,pleasure to do business with my portraits are beautiful ,all family members are made up with them ,probably shouldn’t say this but they even sent me a free A4 print for free , kind regards and i will definitely be ordering more

14 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Sparkle Canvas

I previously had this picture in a frame , but it didn’t do it any justice.
Having used this company before I had to let printing bee work their magic.
I am so happy with the sparkly canvas .
Thank you 🤩

12 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beyond happy with the picture

Beyond happy with the picture . They performed a miracle with the photo I sent. This is a gift and I know the recipients will be over the moon with it.
My advice to any customer is try to send the clearest photo you have as blurred or too distant make the artist life more difficult.

8 febbraio 2025
Non scritta su invito

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