As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... Leggi di più
Have recently taken delivery of my 2024 Photo Book of 100+ pages. I’ve produced an annual Photo Book using Pixum every year since 2008 and I’ve always been pleased with the outcomes. The Pixum softwar... Leggi di più
I have used many times in the past, always with great results but it's been a while now. However very disappointed with my recent order - they now use cheap, flimsy paper for the prints and they aren'... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!
Informazioni di contatto
Industriestr. 161, 50999, Cologne, Germania
- service@pixum.com
- www.pixum.co.uk
3,1
Nella media
241 recensioni
Non risultano inviti alla recensione recenti
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How can I contact your customer…
How can I contact your customer service??! I need a tracking number of my urgent order! 21384633
30 gennaio 2021
Non scritta su invito
Risposta di Pixum UK
Hi Miriam,
Thank you for your enquiry. There is, unfortunately, no tracking service for small parcels shipped with Royal Mail.
We have emailed you further possible steps and are looking forward to your reply!
Kind regards,
Your Pixum Team
A lovely and much appreciated Christmas gift.
One of the few companies that allows you to create a small desktop calendar. Very easy to use and flexible so that you can create to your own design. Quick service and an excellent quality product. It made a lovely and much appreciated Christmas gift. Thank you.
4 gennaio 2021
Non scritta su invito
Risposta di Pixum UK
Dear Nicola,
Thank you for your feedback. We are happy, you love the calendar!
Have a wonderful & creative start into 2021.
Kind regards,
Your Pixum Team
Spectacular product, beautifully finished
I had some technical issues with the website but the customer services team were incredibly helpful. The product arrived just in time for Christmas and is absolutely beautiful, I'm so pleased with it. The quality and the finishing are spectacular.
4 gennaio 2021
Non scritta su invito
Risposta di Pixum UK
Hi Claire,
Thank you for a lovely review! We are happy to hear, everything went just as planned and wish you a great start into 2021!
Warm greetings,
Your Pixum Team
Great product, great quality & fit
Great product - phone case - perfect fit, good quality, great photo, easy to upload & edit, definitely recommend
2 gennaio 2021
Non scritta su invito
Risposta di Pixum UK
Dear Jeanette,
Thank you for your detailed review! We wish you lots of fun with your new custom phone case ♡
Have a good week ahead,
Your Pixum Team
Absolutely amazing,couldn't be better.
Absolutely amazing, I got just what I wanted, picture quality brilliant.
31 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Dear Fiona,
Thank you for a nice review! We are happy to hear, you love your new Pixum delivery.
Have a good week ahead,
Your Pixum Team
Very easy to use ,and good value and…
Very easy to use ,and good value and quality.
28 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Paul,
Thank you for your great review!
Have a good week ahead,
Your Pixum Team
The calendar was well printed and arrived promptly.
The calendar was well printed and arrived promptly. I made a design error in not noticing a black text box was still around the month and year dates on some pages but will look out for that in future.
23 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Alan,
Thank you for your feedback.
Please kindly email us at 'service@pixum.com' - we'd love to make a perfect copy for you.
Have a nice afternoon!
Your Pixum Team
Brilliant photos and excellent customer…
Brilliant photos and excellent customer service, good value for money products
22 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Dear Mimi,
Thank you for your feedback!
Have a wonderful festive time ❆🎄
Kind regards,
Your Pixum Team
Photo book review
Pixum provided me an excellent service with regards to cost and delivery. The standard of the finished item ( a photo book in this case ) was first class and I would highly recommend their business.
21 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Dear Mark,
Thank you for your great review!
We are happy, you love the delivered Pixum Photo Book.
Wishing you wonderful Christmas holidays and a healthy & creative year!
Your Pixum Team
Very good quality service.
19 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Thank you, Joyce!
Have a wonderful Christmas time.
Warm greetings,
Your Pixum Team
Photo advent calendar - Amazing!
Excellent product and very happy with the purchase of 24 pictures advent calendar - it was delivered on time and the product is of great quality. Highly recommend and likely will use again
14 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Zofia,
Thank you for your feedback.
Wishing you a wonderful festive season!
Warm regards,
Your Pixum Team
Fantastic quality
I ordered a phone case for my daughter and the quality of the case and the print is fantastic.
12 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Steve,
Thank you for your message.
Great to hear, your daughter loves the case! A functional accessory can be beautiful, too 😊
Have a wonderful festive season!
Kind regards,
Your Pixum Team
advent treat
bought a lovely advent calendar for my sister personalised with a photo. She loves it. Great service, timely, good quality. Thanks!
11 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi there,
Thank you for your kind feedback.
We are happy to hear, your gift is a success :)
Have a wonderful festive season!
Greetings,
Your Pixum Team
Let down
The advent calendar was ordered in good time however we received someone's wedding album instead. Informed Pixum via email as there is no other way to contact them. Two days later they replied and and said there is nothing they could do about the advent calendar as all stocks had gone and please could I send back the album....oh, and here is £5 off your next purchase.
I will not be using the £5 as I don't have any confidence in this company anymore.
9 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Andrew,
Thank you for your feedback.
We are truly sorry for this mistake with your very first Pixum order! We have issued a full refund on the order, but fully understand it's not making the things much better. Please accept our sincere apologies! We do hope to get a new chance to print your new photo project and deliver it according to our standards.
Stay safe and have a nice weekend.
Kind regards,
Your Pixum Team
Great photo advent calendar
Great photo advent calendar - given as gifts our friends have loved them!
7 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Dear Leanne,
Thank you for your feedback! We're happy to hear, your friends have loved the calendar ♥
Warmest wishes for a happy holiday season,
Your Pixum Team
Disappointed Gift
Not a picture may I say first ,
I ordered an advent Calendar chose the picture etc .
Paid it was happy enough with response and customer service on doing so ,
Only to find when it arrived it was wrong one another family, I contacted them response was great I thought telling me how sorry they were and they sort it now the 6th of December still no replacement .
But an email asking me to return the wrong one never sent a label for post so it’s me going t be out of pocket
for something no one can use .
Very dissatisfied customer.
If my replacement does arrive..... I will then return there mistake but it won’t be 1st class post ....m
6 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Patricia,
we are truly sorry for this issue and there isn't much one can say to it - this should have never happened!
The replacement was dispatched on Wednesday and shall be there any minute.
This is not a common situation for us so that there is no smooth workflow yet, but we will never let you uncompensated for the extra efforts. We'll get back to you via email with the details on it.
Have a nice Sunday!
Your Pixum Team
Amazing service
1 dicembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Andy,
Thank you for your feedback!
Have a nice afternoon,
Your Pixum Team
Passport photo
Needed passport photo during lockdown. Chose Pixum as supplier as web site really easy to work through. Good quality photos and quick turn around. Excellent value for money.
30 novembre 2020
Non scritta su invito
Risposta di Pixum UK
Hi Trevor,
Thank you for your feedback. We are glad, we could help with the photos.
Stay safe and have a good week ahead!
Kind regards,
Your Pixum Team
First time user.
Excellent quality picture,received well within expected delivery window, thanks,
30 novembre 2020
Non scritta su invito
Risposta di Pixum UK
Dear Noel,
Thank you for your kind feedback.
Stay safe and have a great week ahead!
Warm greetings,
Your Pixum Team
Risposta di Pixum UK
Hi Neil,
UPD: Thank you for the update!
Stay safe & have a great day!
Thank you for your message.
It appears that our replies haven't reached your mailbox :( Your advent calendar was dispatched on Monday and shall arrive these days. We hope, you'll love it and wish you a nice weekend!
Greetings,
Your Pixum Team
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