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Scopri cosa dicono le persone

Valutata 1 stelle su 5

As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... Leggi di più

Valutata 5 stelle su 5

I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... Leggi di più

Valutata 5 stelle su 5

Have recently taken delivery of my 2024 Photo Book of 100+ pages. I’ve produced an annual Photo Book using Pixum every year since 2008 and I’ve always been pleased with the outcomes. The Pixum softwar... Leggi di più

Valutata 3 stelle su 5

I have used many times in the past, always with great results but it's been a while now. However very disappointed with my recent order - they now use cheap, flimsy paper for the prints and they aren'... Leggi di più

Dettagli dell'azienda

  1. Servizio di stampa foto

Scritti dall'azienda

Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
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Non risultano inviti alla recensione recenti

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(241)

17 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Absolutely Terrible company

Absolutely Terrible company. I wouldn’t give it one star if that was an option.We have been with Pixum along time. Recently we have found that they have deleted every single photo we had uploaded. The photos were cherished memories and I thought they would be safe with Pixum.
I couldn’t of been more wrong. Please do not use Pixum, if you think your photos will be safe. They deleted every single photo without communication.
We are extremely upset at losing all the photos.
Again do not use Pixum, from a very unhappy and upset customer.

27 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I do recommend this company if you want…

I do recommend this company if you want to print passport photos . price was great and I could print 8 different photos instead all 8 the same ones. Very practical if you need only 1 pic of more than 1 person at the same time! Delivery was also quicker than expected.

3 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Good quality product

I have used Pixum to make a year book and calendars for at least 10 years . I have used other companies on occasions and the product quality is not up to the same standard . Although a little on the expensive side you get what you pay for. I love this company. I cannot recommend them highly enough

21 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible

I ordered a passport photo and what I got was something else, a zoomed in picture of my face. How am i supposed to use that?? Also Photos were bent, delivery overpriced and late. I don't recommend.

3 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company to deal with

I have been ordering photos from Pixum since they came into existence & have never been disappointed with the quality of the prints, speed of dispatch or price. On the very rare occasion where something goes wrong (& this can happen in even the best regulated household) a message to customer service online is responded to very quickly & the issue promptly & willingly rectified. Fully deserving of a five star review.

14 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Large canvas print

I have a large canvas print in my home of a wonderful family photo but due to some damage I contacted Pixum to replace it. Did all I had to do and the preview of the canvas looked 100% perfect.It arrived yesterday and OMG firstly you would need to be drunk to actually need to be drunk to know what the picture was of due to the blurring,secondly I wouldn’t hang it in a doghouse never mind my house a total waste of €150.No reply from customer service yet😡😡😡😡😡😡😡😡😡

25 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Honeymoon Photo Book

I ordered a honeymoon book of all our photos to Croatia. Fantastic quality. Pixum kept me up to date and I received the book in no time at all. Very pleased indeed. All my family who have seen the book, said it looked amazing.

16 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

I’ve used Pixum for 3 years now and they’re fantastic to deal with. I’ve ordered several different products and they are always done to a high standard and excellent quality.

The website is simple to navigate and it’s easy to find exactly what you want with multiple options for your product. Customer care is excellent to deal with and you are kept informed of the status of your order throughout until delivery.
I wouldn’t consider anyone else.

27 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Har lige modtaget det billede vi har…

Har lige modtaget det billede vi har bestilt ❤ Det er mega flot , og vi er så glade for det 👍
Meget hurtigt levering, fik besked i går aftes om at det var sendt, og her til morgen stod det ved døren kl9.15 🤗🥰👍

17 febbraio 2022
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi Elsa,
Mange tak for your review, we are happy to hear you love the print, and the delivery has been just as smooth as intended 🥰
We're looking forward to printing your next photo project!
Have a nice evening,
Your Pixum Team

Valutata 1 stelle su 5

Can't even make payment

Emails take too long to reply and never received a payment email as it keeps failing on the website

8 dicembre 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi there,
Sorry to have made you wait for the reply.

Have you already solved the problem? If not, please kindly let us know the order id. or email us at service@pixum.com

Kind regards,
Your Pixum Team

Valutata 5 stelle su 5

Help

Hi, I have been using Pixum for years now, from Ireland, and have definately had a few missing books etc, but they have always come up trumps in replacing them. But now, after i made my 1st book for 2 yrs, i have found that Pixum are no longer delivering to Ireland, unfortunately i had spent a few wks making this up, and i need 3 copies of it for someone. I have been in contact via email, no phone number anymore, but cannot get a reply since i was told there are no deliveries anymore. I really would love to get this book sent out through Germany, even France(sister lives ther), but i cant get any answers now, please please please help me to print this one last book. Or more ideally, please return your fabulous service to Ireland. Not sur if its a brexit thing or what, but we are our own country here in Ireland, using Euros too....

8 ottobre 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi Una,
just sent you a message regarding your new book order - sending it to an address in France or in Germany would be possible!
Looking forward to your reply via mail with the new order id.
Sincerely yours,
Pixum Team

Valutata 5 stelle su 5

I am very pleased with the beautiful…

I am very pleased with the beautiful photos, surely soon I shall place another order!

19 giugno 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Dear Kim,
We are happy to hear, you love your Pixum delivery. Let your amazing photo prints inspire you for more!
Have a great day,
Your Pixum Team

Valutata 5 stelle su 5

Excellent quality

Excellent quality - beautiful finish
Very happy .Easy to use website
Will use again.

*My only gripe was that I wanted to make a phone call and speak to an advisor - couldn’t locate a number which was frustrating.

7 giugno 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi there,
great to hear, you loved your Pixum delivery!
We currently only have the email service, that's true, but we are eager to call you back if you leave your number in the message.
Have a great afternoon!
Your Pixum Team

Valutata 2 stelle su 5

Poor quality printing

24 aprile 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi Ali,
Thank you for your feedback. Please kindly get back to our customer service (service@pixum.com) - we'd love to fix this issue for you!
Looking forward to hearing from you,
Your Pixum Team

Valutata 5 stelle su 5

Nice quality

Very good photos. Nice quality. Arrived quickly. Easy site to use. Good price.

20 aprile 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Dear Alita,
Thank you for your kind feedback! We're happy to hear, you loved your Pixum delivery.
Warm greetings,
Your Pixum Team

Valutata 5 stelle su 5

Excellent service

9 marzo 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Hi Agatha,
Thank you for your feedback, we're glad, you loved the service!
Have a good week!
Your Pixum Team

Valutata 4 stelle su 5

Nice service.

16 febbraio 2021
Non scritta su invito
Logo di Pixum UK

Risposta di Pixum UK

Dear Katsuki, thank you for your kind words!
Stay safe and have a good day.
Warm greetings,
Your Pixum Team

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