As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... Leggi di più
Have recently taken delivery of my 2024 Photo Book of 100+ pages. I’ve produced an annual Photo Book using Pixum every year since 2008 and I’ve always been pleased with the outcomes. The Pixum softwar... Leggi di più
I have used many times in the past, always with great results but it's been a while now. However very disappointed with my recent order - they now use cheap, flimsy paper for the prints and they aren'... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!
Informazioni di contatto
Industriestr. 161, 50999, Cologne, Germania
- service@pixum.com
- www.pixum.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service and delivery time only…
Great service and delivery time only downside when tried to use voucher code they had sent me it said already used,I had not used it.
Great service and product …
Great attentive customer service and a fantastic product.
Thanks Pixum ....I wouldn't ever look anywhere else when getting photo books, canvas or any other photography related project done, you can always guarantee a top quality product
Great service
Great software, easy to use. Fast delivery of the product I designed. I like the matte finish. First rate experience all round.
I am really unhappy with the provided…
I am really unhappy with the provided service, my package has not been delivered. It seems it was lost somewhere, company cannot provide information about the package. It is super hard to reach the customer service.
Great product
Great print quality & end product. Really pleased with my finished order. So many custom features. Quick dispatch.
Dybt skuffet.
Dybt skuffet.
Sidder hele eftermiddagen og laver en fotobog, da jeg så skal ligge den i kassen, siger den at produktet ikke fåes i øjeblikket,"Find venligst et andet produkt."
Altså billederne er jo ligesom lagt ind til en bestemt størrelse bog.
Hvorfor så ikke sørge for ,at man ikke kan lave/ sætte billeder ind i den størrelse fotobog/produkt inden man går i gang med den, når i ikke har den.?🤬☹️
Lene Jørgensen.☹️
No response to any questions on their…
No response to any questions on their customer service, they took my money and have delivered nothing! DO NOT USE THIS COMPANY!
Ordered a photo advent calendar
Ordered a photo advent calendar. Arrived in time and looks great
Ordered a personalised Advent Calendar…
Ordered a personalised Advent Calendar and it hasn’t arrived. I contacted Customer Support/Services and all I got back was an automated reply email as this company doesn’t have a phone number. Very disappointed.
Terrible website where to build your…
Terrible website where to build your own book. Design wise a nightmare. And zero service client. I made a 56 pages book and the site only let me print 24 pages. I would suggest to use a different site. Evitare evitare. Terribile creare un libro con il loro sito, e servizio clienti inesistente.
Use Pixum for all my photo books
Use Pixum for all my photo books. Good quality prints and fast delivery.
Do not believe their quick delivery…
Do not believe their quick delivery promise or their satisfaction guarantee. I ordered a photobook on 6th September for an expected delivery on 13th sept as per their stated delivery time on their website and confirmed at the time of order. On 12th september, the delivery suddently changes to 25-27th so I enquire with an email (as you can neither call or chat) and 4 days later, I am still waiting for an answer. Really disappointing, especially as we'll miss the special occasion this photobook was for!
I’ve used Pixium for over ten years…
I’ve used Pixium for over 10 years and found the quality of photo books to be excellent. The editing system is very to use although I would not recommend taking the matt paper option.
Received my memory well packaged the…excellent work
Received my memory well packaged the printing was excellent thank you pixum uk
Was gratefully received by recipient will definitely be using this again
I made my first fotobook ever
I made my first fotobook ever in november. I was astonished how easy it was with Pixum! I got my books a few days ago and I am very delighted with the result and the high quality of the books and the hole process.
I had some questions with my payments and the voucher, I contacted the Pixum Customer Service and got immediately help to my questions, thank you Jinke F!
Ordered an advent calendar
Ordered an advent calendar, never arrived still hasn’t. Been refunded but still told it will arrive. It won’t, waste of time and now I’ve got disappointed people who were looking forward to one this year
If I could give less than 1 star I…
If I could give less than 1 star I would, ordered a photo advent calendar which never arrived twice. They blamed the fact the delivery address which was incorrect, which is wasn’t I checked it. After the 4th dec and still no dispatch date, I asked for a refund which was given in full with no apology for their poor service or any kind of care about the situation. They even deducted the postage fee from my refund so I’m out of pocket! Awful, don’t use.
TAKEN MONEY WITHOUT PERMISSION
Finally after getting a rubbish response, This company has the audacity to send me a new advent calendar and take my money AGAIN!!!!! without my permission. so now I've paid for two advent calendars worth over £50 that i do not have. Also it is now the 5th December so they are no use to me!! I have asked for a refund, lets see if they respond.
Golden Wedding anniversary album
This was my first experience of using Pixum or any similar company. I had a large number of photos on my home PC which I wished to have printed in an album designed to celebrate our Golden Wedding anniversary. After a few teething problems trying to work out what to do, I managed the process successfully. I found Pixum dealt with it all efficiently and am happy with the result
Fejl i første tryk
Fejl i første tryk, dog ny efter reklamation, som nu ikke når frem ! Bryllupsgave købt og bestilt i god tid
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








