The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Leggi di più
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Leggi di più
L'azienda ha risposto
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Informazioni di contatto
Stores Road, DE21 4BD, Derby, Regno Unito
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and efficient
Quick and efficient
Happy with realistic valuations

Risposta di Pinnacle Surveyors
There is no option of a 0 STAR.
There is no option of a 0 STAR.
And this company does not get any better. When my mortgage provider assigned Pinnacle i was sure this would now fall over the place and i called Mortgage company but unfortunately its a policy as per them to use Pinnacle.
They are rude people, they just read zoopla and that too not properly, They dont understand Shared ownership properties, without parking properties, 3 BED with one bathroom, 2 BED with extra Utility. They will go to the last sold and then undervalue it. they did undervalue mine by 80000 GBP and what a shame and shameless agents and company they are. I would put a name of who did a survey and his no over here, i am just consulting with Ombudsman. Shame dear surveryor you just put one more family into trouble.

Risposta di Pinnacle Surveyors
HTB Survey - 100% recommendation
I have been recommended by a friend. It is worth. Process was simple & straight. Got the appointment with a day. Survey appointment was scheduled immediately and report was provided less than a day. Would definitely recommend anyone. Midlands - Nottingham - Meadows.

Risposta di Pinnacle Surveyors
House valuation
Our house valuation appointment was arranged so quickly and took place the day after payment was made. We then received the report back the day after. Really impressed with how quick and efficient this service was. Would recommend.

Risposta di Pinnacle Surveyors
Great Survey - Jonathan Sharp
Thorough survey of a property by Jonathan Sharp was received within 24 hours of inspection. The report was comprehensive and all questions were answered clearly over the phone. Friendly and knowledgable surveyor, very pleased with the service.

Risposta di Pinnacle Surveyors
Very prompt response to all queries

Risposta di Pinnacle Surveyors
Polite friendly surveyor carried out…
Polite friendly surveyor carried out the visit professionally, fast turnaround of report and clear communication for booking process and attendance time slot

Risposta di Pinnacle Surveyors
So quick and easy to communicate with
So quick and easy to communicate with. Highly recommend.

Risposta di Pinnacle Surveyors
Very friendly surveyor
Very friendly surveyor, made me feel at ease, and recieved report within 24hrs of inspection.
Great service!

Risposta di Pinnacle Surveyors
We had a valuation with Jonathan Sharp…
We had a valuation with Jonathan Sharp today and he was excellent. Very thorough and professional but also polite, friendly and patient. He talked us through each step of the process and was very clear at all stages. What could have been a very stressful morning was very straightforward. Very impressive.

Risposta di Pinnacle Surveyors
Good quality
Highly recommended, fast, accurate, precise and always available

Risposta di Pinnacle Surveyors
Pinnacle - highly recommend
We had a really positive experience with Pinnacle. After filling in an online query they were quick to get in touch with us, providing a quote and further information. The surveyor, Sam, then visited our property a few days later to complete the level 2 survey and we were very impressed with his efficiency when we received the survey report the following day. The report was detailed and comprehensive and the follow up phone call from Sam was extremely helpful in terms of understanding some of the things raised in greater depth.

Risposta di Pinnacle Surveyors
Very good experience explaining…
Very good experience explaining everything as they went along

Risposta di Pinnacle Surveyors
Ed was brilliant, a fantastic survey
Ed was brilliant, did a thorough check and found a few problems that I wouldn’t have known about if I hadn’t had the level 2 survey. Even though it is a new build I would never have known about the roof problems or the bi-fold doors that should never be made of upvc. Thanks Ed.

Risposta di Pinnacle Surveyors
Very friendly staff and really helpful

Risposta di Pinnacle Surveyors
Great service from start to finish
Great service from start to finish, easy to book an appointment, surveyor was friendly and courteous, can’t complain would use again if required

Risposta di Pinnacle Surveyors
Quick and easy to arrange
Quick and easy to arrange, helpful staff, would recommend

Risposta di Pinnacle Surveyors
First Class Service
Arrived on time, very friendly and knowledgeable.

Risposta di Pinnacle Surveyors
Top recommendation
Staff on the phone made me
feel at ease as I’ve never had a survey before.Without the honest report I would have lost a lot of money,the surveyor called exactly when he said he would and I was given the opportunity to ask questions.I would certainly recommend this company, no let’s downs, no rudeness, very nice patient helpful people well done guys👍

Risposta di Pinnacle Surveyors
Great experience
The booking part was so simple and I was given a choice of dates for the survey. I was then given a time slot a day or two before the survey was complete. The surveyor (Wayne McIntyre) was great, I had my little boy in the house at the time and it wasn’t a problem at all. He was kind and we got it all done fairly quick. I then got my results of the survey back incredibly quickly which meant I could push along the payback of Help to Buy loan with Target.

Risposta di Pinnacle Surveyors
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