The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Leggi di più
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Leggi di più
L'azienda ha risposto
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Informazioni di contatto
Stores Road, DE21 4BD, Derby, Regno Unito
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super easy to deal with
Super easy to deal with, very friendly and really really efficient. Great job and will 110% use again if needed and recommend.
A stressful experience.
The actual Survey was very thorough no complaints.
Actually get a booking was a nightmare, then to get cancelled on the day and put back another 2 weeks was totally frustrating. To top it off it look 8 days from the surveyor attending the property to us getting the report. Far to long and stressful. In a nutshell we wouldn’t use them again.
Made the whole experience stress free,
Made the whole experience stress free,
And not even had to have the day off work for my home valuation,
Very friendly and professional
Initially slow to confirm appointment for valuation however, once highlighted to Pinnacle, the team were excellent in responding, being flexible and completing the valuation rapidly and the surveyor was very polite and professional. The valuation report was also provided within 24 hours of the appointment.
Great work .
My survey date expires on 30th June
My survey date expires on 30th June. I wanted a one month extension for help to buy but as it was dated 18th June (as I requested in advance of the date), help to buy will only extend until 18th July. I asked that the date be amended to help resolve this and was told by Lucy in enquiries its company policy not to do this. If somebody had called me and explained this beforehand I would not have proceeded until this date. Very disappointed.
On time polite helpful didn't get upset…
On time polite helpful didn't get upset when my normally friendly dog took a dislike to her.
Very pleased with service
Very pleased with service. Jamie called me before the survey to get any specific instruction, and again afterwards to summarise his findings. His report was released same day
The surveyor was highly professional…
The surveyor was highly professional and knowledgeable throughout the process. He took the time to explain each stage clearly, ensuring that I understood what was involved and what to expect. His thorough approach and willingness to answer questions made the entire experience straightforward and reassuring.
House valuation
The service they provided was very helpful the report was available for us to see within 24 hours which was really quick. I emailed them with a request and that was actioned almost immediately. We would highly recommend them. The service was very good value for the price we paid.
Very easy to contact and get the result…
Very easy to contact and get the result very quickly and on time.
With RICS valuation report .
Happy with service
Swift, pleasant to deal with.
Price wasn’t beaten by anyone more local.

Risposta di Pinnacle Surveyors
Good company with fast service and…
Good company with fast service and clear information

Risposta di Pinnacle Surveyors
Great experience with pinnacle.
Pinnacle were really easy to contact, they gave quote online and it was really easy to follow. They rang when they said they would turned up early. Very good service would highly recommend.

Risposta di Pinnacle Surveyors

Risposta di Pinnacle Surveyors
Excellent service
They are thorough, quick to contact and respond, and excellent communication.

Risposta di Pinnacle Surveyors
An excellent all round experience
Communication was very good and the arrangements were made for the survey within a reasonable time frame. Wayne did an excellent and thorough job of the report and made himself available subsequently to answer any queries etc regarding the property. He was very personable and knowledgeable and provided invaluable further insights into the technical issues arising. The service was really good, the staff were all helpful and courteous, and their professional charges are very fair and reasonable. I would certainly recommend Pinnacle.

Risposta di Pinnacle Surveyors
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