Pinnacle Surveyors Recensioni 

322
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 3 stelle su 5

The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Leggi di più

Valutata 5 stelle su 5

I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Leggi di più

Valutata 5 stelle su 5

Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Geometra professionista
  2. anche in
  3. Perito
  4. Perito immobiliare
  5. Perito valutatore immobiliare

Scritti dall'azienda

Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 41% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,2

Tutte le recensioni

(322)

85 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service, great communication throughout, highly recommend

1 marzo 2022
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Risposta di Pinnacle Surveyors

Hi Clement

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Professional and efficient

Professional, clear and speedy response

24 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Kirstie

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

5 star service from Pinnacle!

Only good things to say about Pinnacle. Our surveyor Andrew was excellent, he took the time out to explain the survey findings and ensured that we were well informed before making purchase. I had a query whilst Andrew was on annual leave and one the directors returned my call to respond, the service that pinnacle delivered was exceptional. They went above and beyond to deliver efficiency and excellency. Well done to your team!

20 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Shab and Zack

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Brilliant!

Fast, efficient and professional.
Phone call after the survey to go through the report was excellent.
Definitely recommend!

8 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Sarah

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 4 stelle su 5

Excellent service and they actually…

Excellent service and they actually contact you for you to ask any questions and the best thing was that they highlighted some crucial information that detered us from buying a property... that could have potentially ended up been a big mistake. So thankyou

7 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Gayle

Thanks for your 4* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Homebuyers survey

I am glad I chose these for my homebuyers survey. They arranged to attend the property directly with the seller. I received the report the day after the survey was completed which was brilliant. It was very thorough and detailed. The surveyor called me a few days later to discuss any queries I had.
They also responded quickly to further queries which I emailed to them. Would definitely recommend for a thorough job.

7 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Beckie

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

My experience was very good

My experience was very good. Very helpful. Friendly and super fast.

7 febbraio 2022
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Risposta di Pinnacle Surveyors

Hi Holli

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Andrew was helpful and friendly on the…

Andrew was helpful and friendly on the phone and gave a full survey of everything that you could think of. Great service!

25 gennaio 2022
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Risposta di Pinnacle Surveyors

Hi Mrjiggs

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

I was hoping for a detailed and in…

I was hoping for a detailed and in depth survey of the property I am buying and that is exactly what I got. Speedy and efficient,many thanks pinnacle

18 gennaio 2022
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Risposta di Pinnacle Surveyors

Hi Jamie

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 1 stelle su 5

Waste of time

Waste of time. Used them for a property I was buying and ended up with numerous problems that aren’t highlighted. Complained and escalated to a director who simply used excuses and get out of jail cards.

16 gennaio 2022
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Risposta di Pinnacle Surveyors

Dear Samantha

I am sorry that you are not satisfied with the response that you received after complaining. In accordance with our Complaints Handling Procedure, if you are not happy with the resolution of the complaint then you should refer this onto CEDR.

Regards, Joe @ Pinnacle Surveyors

Valutata 4 stelle su 5

Gets the job done

To redeem a help to buy equity loan, I needed a RICS certified valuation report on my house. I was recommend Pinnacle Surveyors from my mortgage advisor so I decided to go ahead with them. I had got a few other quotes and they were competitively priced. A date was arranged for the property inspection and the inspection was carried out swiftly. The report was emailed to me a few days afterwards. The only suggestion would be that Target HCA have a .pdf size limit for the report and the file from Pinnacle Surveyors was larger than the file limit. However, that was easily rectified by compressing the file.

10 gennaio 2022
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Risposta di Pinnacle Surveyors

Hi Bhav

Thanks for your 4* review - I am really glad to hear you are happy with the service we provided. Thank you also for your feedback, I will pass this onto our admin team.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Professional and Efficient

I found my experience very easy from my initial enquiry right through to receiving my survey. I dealt with Ed and Cathy and both were very respectful when entering the property of the house we are buying and the house we are selling. Survey was delivered quick and very informative.

7 gennaio 2022
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Risposta di Pinnacle Surveyors

Hi Carlene

Thanks for your 5* review - I am really glad to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Great Service provided

Great Service provided with an extensive report to provide us with the confidence needed to progress with the property.

22 dicembre 2021
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Risposta di Pinnacle Surveyors

Good afternoon

Thank you for your 5* review. I am very pleased to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Speedy arrangement of survey

Speedy arrangement of survey . Well prepared report and sent out very quickly after the survey.

Good telephone feedback as well afterwards

21 dicembre 2021
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Risposta di Pinnacle Surveyors

Good afternoon

Thank you for your 5* review. I am very pleased to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Valutata 1 stelle su 5

Run and don't look back!

The same surveyor came out for two different lenders to survey the same BTL property. In one report he said the property was suitable for lending, and in the other he wrote that it didn't. It's a shame all these freebie mortgage surveying companies are so bad, but then the banks probably pay them peanuts, and you know what that gets you.

3 dicembre 2021
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Risposta di Pinnacle Surveyors

Good afternoon Adam

Thank you for your review. Unfortunately every lender has their own policy of properties that they will accept based on their risk profile. This means that the same property may be acceptable to some lenders and not to others. Any policy challenges should be directed to the lender in question.

Regards, Joe @ Pinnacle Surveyors

Valutata 1 stelle su 5

Terrible service

Embarrassingly brief survey conducted by Richard Meggitt of the Cardiff branch. Minimal attention paid, completely ignorant of any improvements made to the property since purchase, evidently oblivious to house price rises in the area and, as seems to be a common theme with Pinnacle, undervalued below even the lowest estimate given elsewhere. We are currently assessing our options legally against this company and individual.

3 dicembre 2021
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Risposta di Pinnacle Surveyors

Good afternoon Daniel

Was this for a survey or a valuation, as valuation inspections for mortgages tend to be a lot shorter than full surveys? I am sorry to hear that you are disappointed with the value provided. We would invite you to appeal the valuation - to do this you must provide evidence of three similar properties that have recently sold and support your estimated value. Valuation appeals must be sent through the prospective mortgage lender.

Many thanks, Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

Great service

Great service, valuation and report sent the same day, pleasant and efficient, definitely recommend

2 dicembre 2021
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Risposta di Pinnacle Surveyors

Good afternoon Sharon

Thank you for your 5* review, I am really glad to hear you are happy with the service provided.

Many thanks, Joe @ Pinnacle Surveyors

Valutata 5 stelle su 5

I was very happy with the service

I was very happy with the service. The survey was detailed and thorough and really improved my confidence in the property I am purchasing. The surveyor telephone called me after I received the survey to insure I understood what was detailed and to answer any questions I had.

30 novembre 2021
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Risposta di Pinnacle Surveyors

Hi Carmel

Thank you for your 5* review. I am pleased to hear you are happy with the survey we provided for you.

Joe @ Pinnacle Surveyors

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