The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Leggi di più
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Leggi di più
L'azienda ha risposto
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Informazioni di contatto
Stores Road, DE21 4BD, Derby, Regno Unito
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service, great communication throughout, highly recommend

Risposta di Pinnacle Surveyors
Professional and efficient
Professional, clear and speedy response

Risposta di Pinnacle Surveyors
Professional service which provided a…
Professional service which provided a prompt service.

Risposta di Pinnacle Surveyors
5 star service from Pinnacle!
Only good things to say about Pinnacle. Our surveyor Andrew was excellent, he took the time out to explain the survey findings and ensured that we were well informed before making purchase. I had a query whilst Andrew was on annual leave and one the directors returned my call to respond, the service that pinnacle delivered was exceptional. They went above and beyond to deliver efficiency and excellency. Well done to your team!

Risposta di Pinnacle Surveyors
Very professional and fast report.

Risposta di Pinnacle Surveyors
Brilliant!
Fast, efficient and professional.
Phone call after the survey to go through the report was excellent.
Definitely recommend!

Risposta di Pinnacle Surveyors
Excellent service and they actually…
Excellent service and they actually contact you for you to ask any questions and the best thing was that they highlighted some crucial information that detered us from buying a property... that could have potentially ended up been a big mistake. So thankyou

Risposta di Pinnacle Surveyors
Homebuyers survey
I am glad I chose these for my homebuyers survey. They arranged to attend the property directly with the seller. I received the report the day after the survey was completed which was brilliant. It was very thorough and detailed. The surveyor called me a few days later to discuss any queries I had.
They also responded quickly to further queries which I emailed to them. Would definitely recommend for a thorough job.

Risposta di Pinnacle Surveyors
My experience was very good
My experience was very good. Very helpful. Friendly and super fast.

Risposta di Pinnacle Surveyors
Andrew was helpful and friendly on the…
Andrew was helpful and friendly on the phone and gave a full survey of everything that you could think of. Great service!

Risposta di Pinnacle Surveyors
I was hoping for a detailed and in…
I was hoping for a detailed and in depth survey of the property I am buying and that is exactly what I got. Speedy and efficient,many thanks pinnacle

Risposta di Pinnacle Surveyors
Waste of time
Waste of time. Used them for a property I was buying and ended up with numerous problems that aren’t highlighted. Complained and escalated to a director who simply used excuses and get out of jail cards.

Risposta di Pinnacle Surveyors
Gets the job done
To redeem a help to buy equity loan, I needed a RICS certified valuation report on my house. I was recommend Pinnacle Surveyors from my mortgage advisor so I decided to go ahead with them. I had got a few other quotes and they were competitively priced. A date was arranged for the property inspection and the inspection was carried out swiftly. The report was emailed to me a few days afterwards. The only suggestion would be that Target HCA have a .pdf size limit for the report and the file from Pinnacle Surveyors was larger than the file limit. However, that was easily rectified by compressing the file.

Risposta di Pinnacle Surveyors
Professional and Efficient
I found my experience very easy from my initial enquiry right through to receiving my survey. I dealt with Ed and Cathy and both were very respectful when entering the property of the house we are buying and the house we are selling. Survey was delivered quick and very informative.

Risposta di Pinnacle Surveyors
Great Service provided
Great Service provided with an extensive report to provide us with the confidence needed to progress with the property.

Risposta di Pinnacle Surveyors
Speedy arrangement of survey
Speedy arrangement of survey . Well prepared report and sent out very quickly after the survey.
Good telephone feedback as well afterwards

Risposta di Pinnacle Surveyors
Run and don't look back!
The same surveyor came out for two different lenders to survey the same BTL property. In one report he said the property was suitable for lending, and in the other he wrote that it didn't. It's a shame all these freebie mortgage surveying companies are so bad, but then the banks probably pay them peanuts, and you know what that gets you.

Risposta di Pinnacle Surveyors
Terrible service
Embarrassingly brief survey conducted by Richard Meggitt of the Cardiff branch. Minimal attention paid, completely ignorant of any improvements made to the property since purchase, evidently oblivious to house price rises in the area and, as seems to be a common theme with Pinnacle, undervalued below even the lowest estimate given elsewhere. We are currently assessing our options legally against this company and individual.

Risposta di Pinnacle Surveyors
Great service
Great service, valuation and report sent the same day, pleasant and efficient, definitely recommend

Risposta di Pinnacle Surveyors
I was very happy with the service
I was very happy with the service. The survey was detailed and thorough and really improved my confidence in the property I am purchasing. The surveyor telephone called me after I received the survey to insure I understood what was detailed and to answer any questions I had.

Risposta di Pinnacle Surveyors
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