PetLink Recensioni 

1037
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

This was my first experience with support and everything worked out well. I called because of a defective gps tracker and the support representative I spoke with helped me tremendously by helping me t... Leggi di più

Valutata 5 stelle su 5

WE have delt with pet link before and appreciated everything that we have gotten from them and appreciated their helping to keep our dog safe .We feel that they are there for us we need them the most... Leggi di più

Valutata 4 stelle su 5

Although when ordering alert tags for the leash, it's says to allow 3 weeks that seems like a long time for such a valuable resource. Additionally, I placed the order on Sep 8th but wasn't acknowledg... Leggi di più

Valutata 5 stelle su 5

I haven't received the order yet but I'm going to comment . Ordering the collar I wanted was easily done, looking at the product and information on the item was through & simple also I was recommen... Leggi di più


Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

Peace of mind comes from trusted service PetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life. We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,4

Tutte le recensioni

(1037)

483 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Silicone Collar Tags are above all…

The Silicone Collar Tags are above all others. They don't jingle and hold up to time, great product.

10 maggio 2026
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Risposta di PetLink

Hi Allison, thank you for the great review! The silicone tags are great for alleviating the jangling sound we get with traditional tags, and we're glad you love it. We wish you and your pet the best :)

Thank you,
The PetLink Team

Valutata 5 stelle su 5

Easy website to use

It was easy to go in and update our address after moving and update info on my puppy. It gives me peace of mind.

11 luglio 2026
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Risposta di PetLink

Hi Debbie, thank you for the kind review! The website was designed specifically with you and your pet in mind. We wish you and your pup the best :)

Thank you,
The PetLink Team

Valutata 5 stelle su 5

PetLink's website is easy to use and…

PetLink's website is easy to use and especially to edit, which puts it many steps above most websites!

And thanks for being there for us pet owners!

8 luglio 2026
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Risposta di PetLink

Hi Renee, thanks for the lovely review! We are happy you value our website and have put in a lot of work into making it user friendly for all our pet owners. That said, if you ever have trouble, please email us at petlink@petlink.net. We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 1 stelle su 5

No code to register

I have not been able to receive the code to register. I wrote and received feedback and nothing worked. Today I called and I have to wait until Monday to receive help.

9 luglio 2026
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Risposta di PetLink

Hi Vivian, We are sorry to hear that you are still having trouble receiving your registration code and that our previous support attempts did not resolve the issue. We understand how frustrating it is to wait. We are taking this seriously and have contacted you directly to expedite a solution.

Valutata 5 stelle su 5

Simple & efficient

Easy to use.

9 luglio 2026
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Risposta di PetLink

Hi there, thank you for the nice review! We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 1 stelle su 5

The product didn't meet my expectations…

The product didn't meet my expectations due to the clasp that comes easily unclasped. The name & Petlink information embroidered is difficult to read. So, if the collar falls off, it becomes ineffective. Someone needs to think of building a collar more like a dog's strength to really work; it should be wider with a stronger clasp.

7 maggio 2026
Valutata 5 stelle su 5

I Love PetLink

I Love PetLink. Best thing for my dog.

8 luglio 2026
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Risposta di PetLink

Hi Jerri, thank you for the kind review! We are always here to help if you dog is ever lost. We wish you and them the best :)

Thank you,
The PetLink Team

Valutata 5 stelle su 5

Petlink is great

I love petlink they are great

8 luglio 2026
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Risposta di PetLink

Hi Nicholas, thank you for the great review! We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 5 stelle su 5

Your representative was very…

Your representative was very knowledgeable, explained how your company works. Ended up getting the GPS unit as well. Helped me understand how I had been scammed by pet registration and recovery. I have handled that as well

3 luglio 2026
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Risposta di PetLink

Hi Michael, thanks for the great review! We have incredible customer service agents who are commited to helping owners and pets in need. We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 3 stelle su 5

BEWARE: petlink is holding my subscription($100) money hostage till i return other things

Gps needs new phones to operate and there was nothing in ur advertisement saying the version of phone thats needed. I ordered gps, and a year subscription....and it doesnt work on my phone. Gps did not work and my pet was not safe on the 4th of july, and i had already spent over $150 to keep my pet safe. Very disappointed! Waiting on a call and refund

30 giugno 2026
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Risposta di PetLink

Dear David, We are so sorry to hear that the GPS device and app did not work for you on the 4th of July, especially knowing how stressful that holiday can be for pet safety.We clearly missed the mark by not properly communicating the phone or operating system requirements in our advertising. We understand your frustration with this, especially after you incurred extra expenses to keep your pet safe. We are currently looking into our listings to ensure system requirements are clearly stated moving forward. A member of our team will be reaching out to you directly within 24-48 hours regarding your return and refund.

Valutata 5 stelle su 5

Easy to order

Easy to order. It got here pretty quick. Love the collar. It’s well made and fits her great. Thank you

29 maggio 2026
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Risposta di PetLink

Hi Relly, thank you for the great review! We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 3 stelle su 5

Collar gone

Loved the collar but she only had it on a few months & now it’s gone!

1 maggio 2026
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Risposta di PetLink

Hi Polly, we're sorry to hear about your collar. If you want to get a new one, we have specials that include discounts all year long. Check your email and you should be able to find one that is still active :)

Thank you,
The PetLink Team

Valutata 4 stelle su 5

I had trouble signing into my account

I had trouble signing into my account, asked for help, they got back to me, ordered a new tag. Thank you

1 luglio 2026
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Risposta di PetLink

Hi Loretta, thank you for the great review! We are thrilled we could assist you in a timely manner. We wish you and your pets the best :)

Thank you,
The PetLink Team

Valutata 4 stelle su 5

Battery has to be charged more often than another brand.

I have 3 different gps trackers on my dogs. Although I like Petlink better than Fi, it's still not as good as Tractive. The battery does not last as long. What I do like is the velcro band for attaching to the collar (but my dogs are short haired -- I don't know how it would do on a fluffy dog whose fur would get caught. I've had this gps for about a month, and it has given me 1 false notification stating that my dog had left and he had not. I get them quite often with Fi.

28 aprile 2026
Valutata 5 stelle su 5

My cat Dar wears AirTag but loses her…

My cat Dar wears AirTag but loses her collar a lot. In the past she always came home after a few days. I could always see where she was. Dar hadn't returned in over a week and I realized her tag had not moved for 2 days. I realized I could not find her that her collar was off. I was so upset that I didn't know where she was or if she was hurt. I was just getting ready to post about her on line when I received an email from PetLink that a person had found Dar. They provided me with the name, phone number and email. I made the connect and have my baby back. They also followed up with email to make sure I was reconnected with Dar. This is a fabulous service. If not for PetLink the person finding my cat would never have found me or me her. I would never have a cat without it

29 giugno 2026
Non scritta su invito
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Risposta di PetLink

Hi Lynne, thank you for the amazing review! If you would like to share your story with photos to us directly, please email us at petlink@petlink.net! We would love to share it with photos to our socials :)

Thank you,
The PetLink Team

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