This was my first experience with support and everything worked out well. I called because of a defective gps tracker and the support representative I spoke with helped me tremendously by helping me t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
WE have delt with pet link before and appreciated everything that we have gotten from them and appreciated their helping to keep our dog safe .We feel that they are there for us we need them the most... Leggi di più
Although when ordering alert tags for the leash, it's says to allow 3 weeks that seems like a long time for such a valuable resource. Additionally, I placed the order on Sep 8th but wasn't acknowledg... Leggi di più
I haven't received the order yet but I'm going to comment . Ordering the collar I wanted was easily done, looking at the product and information on the item was through & simple also I was recommen... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Peace of mind comes from trusted service PetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life. We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
Informazioni di contatto
345 West Cummings Park, 01801, Woburn, MA, Stati Uniti
- 1-877-PETLINK
- petlink@petlink.net
- www.petlink.net
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 54% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
everything went smooth could track my…
everything went smooth could track my package that is what I like
That link is great all good experience…
That link is great all good experience New York sucks
The Silicone Collar Tags are above all…
The Silicone Collar Tags are above all others. They don't jingle and hold up to time, great product.

Risposta di PetLink
Easy website to use
It was easy to go in and update our address after moving and update info on my puppy. It gives me peace of mind.

Risposta di PetLink
PetLink's website is easy to use and…
PetLink's website is easy to use and especially to edit, which puts it many steps above most websites!
And thanks for being there for us pet owners!

Risposta di PetLink
The shirt I ordered didn’t fit because…
The shirt I ordered didn’t fit because I think they run small
No code to register
I have not been able to receive the code to register. I wrote and received feedback and nothing worked. Today I called and I have to wait until Monday to receive help.

Risposta di PetLink
Order was placed on June 30 and today …
Order was placed on June 30 and today I get confirmation that it has shipped today July 9. It should not take that long to prepare someone's order and ship it, sad!
The product didn't meet my expectations…
The product didn't meet my expectations due to the clasp that comes easily unclasped. The name & Petlink information embroidered is difficult to read. So, if the collar falls off, it becomes ineffective. Someone needs to think of building a collar more like a dog's strength to really work; it should be wider with a stronger clasp.
Your representative was very…
Your representative was very knowledgeable, explained how your company works. Ended up getting the GPS unit as well. Helped me understand how I had been scammed by pet registration and recovery. I have handled that as well

Risposta di PetLink
BEWARE: petlink is holding my subscription($100) money hostage till i return other things
Gps needs new phones to operate and there was nothing in ur advertisement saying the version of phone thats needed. I ordered gps, and a year subscription....and it doesnt work on my phone. Gps did not work and my pet was not safe on the 4th of july, and i had already spent over $150 to keep my pet safe. Very disappointed! Waiting on a call and refund

Risposta di PetLink
Easy to order
Easy to order. It got here pretty quick. Love the collar. It’s well made and fits her great. Thank you

Risposta di PetLink

Risposta di PetLink
I had trouble signing into my account
I had trouble signing into my account, asked for help, they got back to me, ordered a new tag. Thank you

Risposta di PetLink
Battery has to be charged more often than another brand.
I have 3 different gps trackers on my dogs. Although I like Petlink better than Fi, it's still not as good as Tractive. The battery does not last as long. What I do like is the velcro band for attaching to the collar (but my dogs are short haired -- I don't know how it would do on a fluffy dog whose fur would get caught. I've had this gps for about a month, and it has given me 1 false notification stating that my dog had left and he had not. I get them quite often with Fi.
My cat Dar wears AirTag but loses her…
My cat Dar wears AirTag but loses her collar a lot. In the past she always came home after a few days. I could always see where she was. Dar hadn't returned in over a week and I realized her tag had not moved for 2 days. I realized I could not find her that her collar was off. I was so upset that I didn't know where she was or if she was hurt. I was just getting ready to post about her on line when I received an email from PetLink that a person had found Dar. They provided me with the name, phone number and email. I made the connect and have my baby back. They also followed up with email to make sure I was reconnected with Dar. This is a fabulous service. If not for PetLink the person finding my cat would never have found me or me her. I would never have a cat without it

Risposta di PetLink
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