This was my first experience with support and everything worked out well. I called because of a defective gps tracker and the support representative I spoke with helped me tremendously by helping me t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
WE have delt with pet link before and appreciated everything that we have gotten from them and appreciated their helping to keep our dog safe .We feel that they are there for us we need them the most... Leggi di più
Although when ordering alert tags for the leash, it's says to allow 3 weeks that seems like a long time for such a valuable resource. Additionally, I placed the order on Sep 8th but wasn't acknowledg... Leggi di più
I haven't received the order yet but I'm going to comment . Ordering the collar I wanted was easily done, looking at the product and information on the item was through & simple also I was recommen... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Peace of mind comes from trusted service PetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life. We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
Informazioni di contatto
345 West Cummings Park, 01801, Woburn, MA, Stati Uniti
- 1-877-PETLINK
- petlink@petlink.net
- www.petlink.net
4,4
Eccellente
1K recensioni
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Ha risposto al 54% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
I needed a new tag for my dog as it was…
I needed a new tag for my dog as it was lost I was able to order it and am waiting for it to arrive
30 luglio 2026
Peace of mind
Collected great information in case my cat is ever lost. The variety of products were great.
27 maggio 2026
Easy to use
Getting my dogs and cats registered was easy and seems to function properly. Fortunately, I have not had any animals lost so I don't know how well this works in that type of an emergency.
15 maggio 2026
The only thing wrong is the cheap crap…
The only thing wrong is the cheap crap tags you sell that fall off the dogs collar ALL THE TIME!!! Plastic bullcrap......then you have the nerve (balls) to charge $16.00 or more for a replacement tag that could not possibly cost you a plug penny..................other than that blatent ripoff,good job!!!!!
22 luglio 2026
Great communications
20 luglio 2026
A great company that is dedicated to keeping the customer relationship.
Had an issue with the gps device and they talk me through it and realized there was a problem and replaced it instantly. The customer service was excellent! Thank you
20 luglio 2026
Phenomenal customer service and very…
Phenomenal customer service and very user friendly website
20 maggio 2026
I love the way these tags look HOWEVER
I love the way these tags look, however I find that they don’t last that long as the rubber tag connector is weak and the tag eventually falls off. I’ve replaced so many over the years. Couldn’t you develop a better connector?
22 luglio 2026
Fast easy ordering
Fast easy ordering, quick delivery and accuracy. Best experience I have had ordering online in a long time. Very nice product and looks and feels well made.
17 luglio 2026
Very helpful when I call and fast…
Very helpful when I call and fast service! Nice to see them on Facebook with great products! Bought a product yesterday and it is already shipped!
19 luglio 2026
bird dog enthusiast
As a bird dog enthusiast I highly recommend PetLink, their GPS, and notably their excellent customer service and client support.
14 luglio 2026
Very fast service with correct info
Very fast service with correct info. only problem was the collar was a bit bulky and stiff and used plastic instead of metal on adjustment material so more bulky. The other collars are fine and like the bells.
14 maggio 2026
The units dont hold charge well
The units dont hold charge well. Did all the things said to save battery. Had to buy a second unit to put on while charging so my dog stayed tracked. It cost me A GPS Tracking fees
14 maggio 2026
Risposta di PetLink
Hi Jeff, We are very sorry to hear about the charging issues you experienced. We know how stressful it is to worry about a pet's location, especially when you did everything right to try and conserve the battery. It is certainly not our intention for you to feel like you have to buy a second unit just to maintain coverage. Please contact us at gps@petlink.net so we can investigate the unit.
I am so happy I trusted PetLink
I am so happy I trusted PetLink for my dog’s chip. My little girl got out unexpectedly from a friend’s yard and was roaming the neighborhood having a good old time. That’s according to her. I was a basket case. A wonderful woman stopped and contained her when she saw her loose. She took her to our shelter where they scanned her for a chip. And thank goodness she had one. I was immediately notified by PetLink and the shelter and we were reunited. My girl Tessa was not fazed by the whole experience but I was a mess.
14 luglio 2026
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