Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are... Leggi di più
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First class service from our personal cruise connoisseur, Nicola. This is our 5th booking with Panache in the last two years. All simple and straight forward. Competitive pricing. Good range of s... Leggi di più
Nikki at Panache went above and beyond on a Sunday when our luggage got left behind when we had flight delays and disruptions, she made calls and helped to get our bags on a direct flight that made i... Leggi di più
It is SO easy to actually speak to a human being at Panache. Not just when it comes to the initial booking, but importantly after that as your departure date approaches. That is a very important at... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informazioni di contatto
Strawberry Fields, PR7 1PS, Chorley, Regno Unito
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
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2915 recensioni
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Gems of the Danube river cruise
We booked a gems of the Danube river tour with a couple of modifications. Very easy booking process with a tailored quote. Great service.
2 maggio 2026
Non scritta su invito
Risposta di Panache Cruises
Dear dave thornton,
Thank you for sharing your review. We’re delighted to hear that your Gems of the Danube river cruise was easy to book and that the tailored quote met your needs. It’s great to know the modifications were handled smoothly and that you received the level of service we aim to provide. We truly appreciate your feedback and hope you have a wonderful time on your river cruise.
Best Regards,
Panache Cruises
Best Regards
Having phoned up Rivera Cruises
Having phoned up Rivera Cruises, I ended up speaking to Wendy at Panache. I was very happy with the service I received Wendy was very attentive and listened to what I required. She was able to send us some quotes which we were able to look at. We were then happy to speak to Wendy and book a cruise. We are now looking forward to our holiday .
4 maggio 2026
Risposta di Panache Cruises
Dear CC,
Thank you for sharing your experience. We’re delighted to hear that your call led you to Wendy at Panache and that the service you received was so positive. It’s wonderful to know that Wendy listened carefully to your requirements, provided clear quotes, and supported you through to booking your cruise. We’re thrilled that you’re now all set and looking forward to your holiday. Thank you for choosing us, and we hope your upcoming cruise is everything you’re wishing for.
Best Regards,
Panache Cruises
Panama Canal cruise
This is the second time we have booked through Panache Cruises. We recommended friends to them and they have also booked. Everything was very well arranged and the whole booking experience was very easy.
Lisa Ladds was very helpful and informative.
30 aprile 2026
Risposta di Panache Cruises
Dear Mrs Jackie Webber,
Thank you for sharing your feedback. We’re delighted to hear that this was your second time booking with Panache Cruises and that your experience was once again smooth and well organised. It’s wonderful to know that you’ve recommended us to friends and that they’ve also chosen to book with us.
We’re especially pleased to hear that Lisa was helpful and informative throughout the process. Thank you once again for taking the time to share your experience.
Best Regards,
Panache Cruises
This was another excellent booking…
This was another excellent booking experience with Catherine . Since booking the first time with Panache a few years ago we have never used anyone else. Great professional service . Catherine really listens and helps us work together to find our ideal cruise. I feel confident in the company and their support and professionalism. Catherine always goes the extra mile to help us find exactly what we want and does it with a friendly attitude. Great company and staff would recommend them highly.
4 maggio 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Adrienne Hunt,
Thank you so much for sharing this wonderful review. We’re delighted to hear that you’ve continued to have excellent booking experiences with Catherine. It means a great deal to us that you’ve trusted Panache Cruises for several years and choose not to book with anyone else. We truly appreciate your loyalty and your high recommendation. We look forward to helping you plan many more memorable cruises.
Best Regards,
Panache Cruises
When booking through Panache cruise's…
When booking through Panache cruise's you can be sure of expert help & advice also extremely competitive prices, we would not use any other company
30 aprile 2026
Risposta di Panache Cruises
Dear G.Smith,
Thank you for your fantastic review. We’re delighted to hear that booking with Panache Cruises continues to give you the expert help, trusted advice, and competitive prices you value. Knowing you wouldn’t choose to book with anyone else truly means a great deal to us and we truly appreciate your loyalty.
Best Regards,
Panache Cruises
It was so easy to book my cruise I got…
It was so easy to book my cruise I got all the details I needed
Went above and beyond
2 maggio 2026
Risposta di Panache Cruises
Dear Mrs H Harker,
Thank you for sharing your lovely review. We’re delighted to hear that booking your cruise was so easy and that you received all the details you needed. Going above and beyond for our guests is exactly what we aim for, so it’s wonderful to know that this was your experience.
Best Regards,
Panache Cruises
Roxy was very prompt in getting me the…
Roxy was very prompt in getting me the information we needed . She was giving us the details we needed to proceed.
30 aprile 2026
Risposta di Panache Cruises
Dear Leah Nelson,
Thank you for taking the time to share your feedback. We’re delighted to hear that Roxy was prompt in providing the information you needed and that her support helped you move forward with confidence. Clear, timely communication is something we take great pride in, and it’s wonderful to know she delivered exactly that.
Best Regards
Panache Cruises
Perfect honeymoon…
Service was personal yet professional and Elitsa went out of her way to make changes and create the perfect honeymoon for us.
29 aprile 2026
Risposta di Panache Cruises
Dear Ms Moira McFadyen,
Thank you for your lovely review. We’re delighted to hear that Elitsa provided such personal yet professional service and went the extra mile to help create your perfect honeymoon. We truly appreciate your feedback and wish you a wonderful trip.
Best Regards,
Panache Cruises
We contacted Lonnie Fowler at Panache…
We contacted Lonnie Fowler at Panache Cruises in July of 2025 to help us plan a river cruise in Europe to celebrate our 50th wedding anniversary. After a number of ocean cruises on large ships we were wanting to experience a smaller vessel and with unique stops and excursion/extension options that gave us a better sense and understanding of the region we were visiting.
Lonnie found just the right cruise to fit our interests, our timeline, and the budget we had set for this celebration. We recently returned from the AMA Magna wine cruise on the Danube (Vilshofen to Budapest) and are happy to report that it greatly exceeded our expectations. Lonnie, Panache, and AMA did a great job of coordinating our travel with AMA air, a pre-cruise extension in Munich, and a schedule that allowed us some time on our own (post-cruise) to see Prague and also spend some time with our niece in Germany before returning home.
Thanks for your remarkable knowledge and guidance in coordinating our travel experience!
26 marzo 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Rich McConaghy,
Thank you for sharing such a thoughtful and detailed review. We’re delighted to hear that Lonnie was able to help you find the perfect river cruise to celebrate your 50th wedding anniversary. It’s wonderful to know that the AMA Magna experience, along with the Munich extension and your post‑cruise travels, exceeded your expectations. We’re honoured to have played a part in such a special milestone and truly appreciate your kind words.
Best Regards,
Panache Cruises
This was our first experience of…
This was our first experience of booking an ocean cruise. We found Lisa Buckley both helpful and efficient helping us to book with confidence knowing that all our questions and requests were covered. Just looking forward to the actual cruise now.
18 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Christine Godfrey,
Thank you for sharing your experience. We’re delighted to hear that Lisa made your first ocean cruise booking feel easy and reassuring. Knowing that all your questions and requests were handled efficiently is exactly the experience we aim to provide. We hope the excitement continues to build as you look forward to your cruise.
Best Regards,
Panache Cruises
Amazing service
Amazing service, really prompt and thorough!! Jen was amazing she answered all my questions and gave me recommendations for my holiday
29 aprile 2026
Risposta di Panache Cruises
Dear Harry,
Thank you for taking the time to share your experience. We’re thrilled to hear that Jen made the process so easy with her prompt responses, detailed answers, and thoughtful holiday recommendations. We’re glad she helped make your planning stress free and enjoyable.
Best Regards,
Panache Cruises
Outstanding Service
I thought I was logging in to the Scenic website, but logged into Panache by mistake. That was my good luck, as the service I received from Helen was fast, accurate and exemplary. Within an hour of deciding to travel on the cruise, we were booked in, flights arranged, and all questions answered. Advice on the best available suites was invaluable.
28 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Deryk King,
Thank you for sharing such wonderful feedback. We’re delighted to hear that your experience with Helen was outstanding and that she was able to assist so quickly and thoroughly. It’s great to know the booking process, flights, and suite selection all came together smoothly. We truly appreciate your kind words.
Best Regards,
Panache Cruises
Risposta di Panache Cruises
Dear MS,
Thank you for your review. We're pleased to know our team was able to provide helpful, efficient, and friendly service. Your feedback is greatly appreciated.
Best Regards,
Panache Cruises
our agent Wendy was on another level my…
our agent Wendy was on another level my wife 80 and me 82 she helped us non stop to help us a star
28 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Eve,
Thank you for your lovely review. We’re delighted to hear that Wendy provided such exceptional support and helped you both every step of the way. Her patience, care, and dedication truly make a difference, and she’ll be thrilled to know how much you appreciated her help.
Best Regards,
Panache Cruises
We've just booked our second cruise…
We've just booked our second cruise through Catherine Divan at Panache Cruises. Catherine is a delight to deal with and is able to provide exactly what we're looking for at a great price. Could not recommend enough.
27 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Gillian Smith,
Thank you for your wonderful review. We’re delighted to hear that Catherine has once again delivered exactly what you were looking for and secured a great price. We truly appreciate your continued trust and recommendation.
Best Regards,
Panache Cruises
Excellent service
Excellent service, Helen Fensom listened carefully to our requirements and spent time and effort in proposing cruises tailored specifically to our needs. Amazingly efficient, she even emailed us shortly after 7am one morning.
25 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear William Noel Dilks,
Thank you for your excellent review. We’re delighted to hear that Helen listened so carefully to your requirements and tailored cruise options to suit your needs. This is the level of service we strive for.
We appreciate your feedback and look forward to assisting you again.
Best Regards,
Panache Cruises
Helen at Panache Cruises was so lovely…
Helen at Panache Cruises was so lovely to book with. She has first hand knowledge of our cruise and was very helpful and informative. She got back to us very quickly with a couple of queries we had that she couldn’t answer immediately. We are very impressed with the service we have been given.
24 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Wendy Rogers,
Thank you for your lovely review. We’re delighted to hear that Helen made your booking experience so enjoyable, offering first hand knowledge, clear information, and quick follow up on your queries. We’re thrilled you were impressed with the service.
Best Regards,
Panache Cruises
Friendly Booking with Panache
Good, friendly open dialogue on the phone, fully understanding our requirements for the type of river cruise we wanted to take. Competitive offer.
27 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Vaughan Dickinson,
Thank you for your kind review. We’re delighted to hear you enjoyed a friendly, open conversation and that we fully understood your river cruise requirements. It’s great to know our offer was competitive too.
Best Regards,
Panache Cruises
Had heard good things about Panache and…
Had heard good things about Panache and decided to give them a go. Nicole was fantastic. I was so impressed with how she dealt with me I booked a 2nd cruise. She just got what I wanted and flexed with me to make it happen. Thanks Nicole. We will cruise with you again.
23 aprile 2026
Risposta di Panache Cruises
Dear Lesley,
Thank you for your wonderful review. We’re delighted to hear that Nicole made such a strong impression and understood exactly what you were looking for so much so that you booked a second cruise. We truly appreciate your trust and look forward to arranging many more memorable cruises for you.
Best Regards,
Panache Cruises
Once again Panache cruises went the…
Once again Panache cruises went the extra mile and delivered what we were looking for. Great service A*
23 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Kim Sneddon,
Thank you for your wonderful review. We’re delighted to hear that, once again, our team went the extra mile and delivered exactly what you were looking for. Your continued trust means a great deal to us.
Best Regards,
Panache Cruises
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