Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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First class service from our personal cruise connoisseur, Nicola. This is our 5th booking with Panache in the last two years. All simple and straight forward. Competitive pricing. Good range of s... Leggi di più
Nikki at Panache went above and beyond on a Sunday when our luggage got left behind when we had flight delays and disruptions, she made calls and helped to get our bags on a direct flight that made i... Leggi di più
It is SO easy to actually speak to a human being at Panache. Not just when it comes to the initial booking, but importantly after that as your departure date approaches. That is a very important at... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informazioni di contatto
Strawberry Fields, PR7 1PS, Chorley, Regno Unito
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
Eccellente
2915 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 37% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Panache Cruises
Dear D Edmunds,
Thank you for your great review. We’re delighted to hear you received fast, efficient service and secured the right price. Your feedback is truly appreciated.
Best Regards,
Panache Cruises
Professional and helpful service…
Professional and helpful service providing confidence in the booking process
23 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Michael Hooley,
Thank you for your kind review. We’re delighted to hear that our team provided a professional, helpful service and gave you confidence throughout the booking process. Your feedback is greatly appreciated.
Best Regards,
Panache Cruises
Excellent Service
Really efficient. Contacts you when they say they are. Happy to sort out queries. Thank you.
23 aprile 2026
Risposta di Panache Cruises
Dear Jennifer,
Thank you for your excellent review. We’re delighted to hear you found our service efficient, reliable, and helpful, and that your queries were handled promptly. Your feedback is greatly appreciated.
Best Regards,
Panache Cruises
Excellent service
The service I received was excellent. The young lady who advised was very pleasant and helpful, and explained everything clearly.
20 aprile 2026
Risposta di Panache Cruises
Dear Mr Amphlett,
Thank you for your lovely review. We’re delighted to hear you received such excellent service and that our advisor was pleasant, helpful, and clear throughout the process. Your feedback is truly appreciated.
Best Regards,
Panache Crusies
First Cruise
This will be my first foray into cruising so I needed my “hand held” to be able to understand and navigate (pardon the pun) the process and Rob Ledsham was perfect in this regard. Nothing was too much trouble or insignificant for him. I really enjoyed his detailed explanations and our conversations - some of them not cruise related. A very personable and extremely efficient young man. I am most happy that he is my Cruise Ambassador and shan’t hesitate to ask him any questions that may pop up before I go in September (in fact he positively encouraged it). Excellent service. Thank you Rob & Panache.
23 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Jane,
Thank you for your wonderful review. We’re delighted to hear that Rob made your first step into cruising such a comfortable and enjoyable experience. His detailed explanations, patience, and personable approach are exactly what we strive for, and it’s great to know he guided you through every stage with confidence and care.
We truly appreciate your kind words and look forward to supporting you and answering any questions you may have before your September sailing. Enjoy the excitement of planning your first cruise.
Best Regards,
Panache Cruises
Explora
After a bit of a slow start, Roxy stepped in and made the process seamless for an Explora trip this fall.
Cabin selection, dining and excursion options were explained and the pricing was great.
She was thoughtful in explanations and questions we had and gave concise and detailed information and made us feel at easy as this was out first time booking via the internet.
Would recommend to anyone looking for the quality of service you expect but sometimes don't find these days.
100% 5 starts.
21 aprile 2026
Risposta di Panache Cruises
Dear MacCoy,
Thank you for your fantastic review. We’re delighted to hear that Roxy stepped in and made your Explora booking experience seamless. It’s wonderful to know she clearly explained the cabin, dining, and excursion options, provided excellent pricing, and helped you feel completely at ease especially for your first online booking. We truly appreciate your recommendation and your kind words about the quality of service.
Best Regards,
Panache Cruises
Excellent customer service
We have just booked a Mediterranean cruise with Louise Barlow at Panache Cruises. She has been so helpful and professional. She worked very hard to ensure that we and our four friends booked the right cruise, the right cabin and she gave us all the details we needed. We were more than satisfied with the level of service we received from her. I would definitely recommend her and Panache cruises to anyone who is thinking of booking a cruise or holiday. Many thanks to Louise
2 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Linda,
Thank you for your excellent review. We’re delighted to hear that Louise provided such helpful, professional support and worked so diligently to ensure you and your friends found the perfect Mediterranean cruise. It’s wonderful to know her service exceeded your expectations and we truly appreciate your recommendation.
Best Regards,
Panache Cruises
Jo Hawkins was friendly
Jo Hawkins was friendly, helpful and very efficient. It was a pleasure dealing with him.
22 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Doreen Bournemouth,
Thank you for your kind review. We’re delighted to hear that Jo was friendly, helpful, and efficient, and that it was a pleasure working with him. Your feedback means a great deal to us.
Best Regards,
Panache Cruises
Great deal
Great deal ! Catherine is the best - helpful friendly professional
21 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Anonomous,
Thank you for your great review. We’re delighted you secured a fantastic deal and that Catherine’s friendly, professional support made the experience so positive. We appreciate your feedback and look forward to assisting you again.
Best Regards,
Panache Cruises
Nikki was great!
Nikki was very helpful in completing my booking. She answered all my questions in a friendly and professional manner. Her quote was very thorough and provided descriptions of the ports and layout of the ship.
21 aprile 2026
Risposta di Panache Cruises
Dear Steve M,
Thank you for your lovely review. We’re delighted to hear that Nikki was so helpful throughout your booking and that she answered all your questions with both friendliness and professionalism. It’s great to know her thorough quote, including the port details and ship layout, made the process clear and enjoyable. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
My very helpful cruise connoisseur
My very helpful cruise connoisseur, Jill Hurst, who came highly recommended by a friend, was brilliant from the first point of contact and guided me through the many options and booking process. Thank you so much.
21 aprile 2026
Risposta di Panache Cruises
Dear M Ross,
Thank you for your lovely review. We’re delighted to hear that Jill made such a strong impression from your very first conversation and guided you smoothly through all the options and the booking process. It’s wonderful to know she came so highly recommended and lived up to those expectations.
Best Regards,
Panache Cruises
Excellent !
Excellent !
Lisa took time to talk us through the process, answered all our questions and was very patient when we changed our minds several times.
Very impressive service !
21 aprile 2026
Risposta di Panache Cruises
Dear Eric,
Thank you for your excellent review. We’re delighted to hear that Lisa took the time to guide you through the process, answered all your questions, and remained patient as you explored different options. It’s wonderful to know her service left such a strong impression. We truly appreciate you sharing your experience.
Best Regards,
Panache Cruises
Smooth experience with Panache!
Prompt reply for my initial enquiry, and information that I requested was provided.
Great price with added “Founders” benefits. Lisa was helpful, not “pushy” and was genuinely interested in finding us the holiday we were looking for. A pleasure to deal with!
21 aprile 2026
Risposta di Panache Cruises
Dear Mick,
Thank you for your great review. We’re delighted to hear that your experience with Panache was smooth from the very first enquiry and that the information you needed was provided promptly. It’s wonderful to know Lisa helped you secure a great price, while offering friendly, genuine support without any pressure.
Best Regards,
Panache Cruises
Friendly, knowledgeable and helpful
I called for more information on a cruise I'd seen advertised. Joanne was really helpful and knowledgeable and went out of her way to help secure the best possible deal.
19 aprile 2026
Risposta di Panache Cruises
Dear Jane,
Thank you for your kind review. We’re delighted to hear that Joanne was so helpful and knowledgeable, and that she went the extra mile to secure the best possible deal for you. Providing this level of care is exactly what we aim for, and she’ll be thrilled to know her support made such a positive impression. Thank you for taking the time to share your experience.
Best Regards,
Panache Cruises
Jill, a consumate professional
Jill was friendly, very knowledgable and did exactly what she said she would do and came back to me first thing the next day after my enquiry - as promised.
Great last minute deal for a 14 day Regent cruise.
I booked the cruise immediatley after a slick and professional service.
20 aprile 2026
Risposta di Panache Cruises
Dear Stuart Cadzow,
Thank you for your excellent review. We’re delighted to hear that Jill provided such friendly, knowledgeable support and followed through exactly as promised. It’s great to know she was able to secure a fantastic last‑minute deal on your Regent cruise and make the whole process smooth and professional. We truly appreciate you choosing Panache Cruises and hope you have a wonderful voyage ahead.
Best Regards,
Panache Cruises
Helen from Panache was excellent
Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any problems. Really looking forward to the trip and confident we are in good hands.
17 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Phil Eedy,
Thank you for your wonderful review. We’re delighted to hear that Helen provided such friendly, efficient support and that she was able to organise your Egypt trip and Nile cruise exactly to your requirements. It’s great to know you’re looking forward to the journey and feel confident in the arrangements. We truly appreciate you taking the time to share your experience and wish you an incredible trip ahead.
Best Regards,
Panache Cruises
Joe and his Panache Cruises colleagues…
Joe and his Panache Cruises colleagues worked seamlessly to ensure our recent Azamara Cruise out of Panama City was a success. They left no stone unturned in the lead up to our holiday. Happy to continue using their services.
20 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Anthony,
Thank you for your wonderful review. We’re delighted to hear that Joe and the team worked seamlessly to ensure your Azamara cruise from Panama City was a success. It’s great to know their thorough preparation helped make your holiday run smoothly. We truly appreciate your continued trust and look forward to supporting your future cruise plans.
Best Regards,
Panache Cruises
Nicole was our Cruise Consultant
Nicole was our Cruise Consultant. We found her very patient and empathetic to our specific requests. Very much a pleasure to deal with. Thank you Nicole!
20 aprile 2026
Risposta di Panache Cruises
Dear Marek Szeliga,
Thank you for your lovely review. We’re delighted to hear that Nicole provided such patient, attentive support and that she made the process a pleasure from start to finish. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
CONSISTENTLY EXCELLENT SERVICE FROM CATHERINE DIVAN
We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with and I’d highly recommend her if you’re looking for an excellent cruise agent.
18 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Hilton Sassen,
Thank you for your fantastic review. We’re delighted to hear that Catherine consistently provides the meticulous, reliable service you’ve come to expect. Knowing you feel completely at ease when booking with her is exactly the standard we strive for. We truly appreciate your recommendation and look forward to supporting your future cruise plans.
Best Regards,
Panache Cruises
A great company to book with.
Nicola was very helpful in finding us the holiday we were looking for.
Nothing was too much trouble.
She is very knowledgeable and professional.
20 aprile 2026
Risposta di Panache Cruises
Dear Graham,
Thank you for your lovely review. We’re delighted to hear that Nicola was able to help you find the perfect holiday and that her knowledge, professionalism, and willingness to go the extra mile made such a positive impression. We truly appreciate you taking the time to share your feedback and look forward to assisting with your travels.
Best Regards,
Panache Cruises
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