Overnight Prints Recensioni 

4489
•
TrustScore 3 su 5

3,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Long time customer here. The last couple of years Overnight Prints has gotten absolutely terrible. The quality of the products has steadily decreased to the point of becoming totally unacceptable and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience! It had been a while since my last order, but when I returned, everything was exactly as I remembered. That consistency made the experience even better. Excellent print quality, fast... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

This was my second time ordering business cards from overnight prints. The first batch was nice, so I ordered a second batch with minor color and layout adjustments...and there were issues. Despit... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I needed Business cards Asap. There was a small issue but with no way to speak directly to a customer service rep the cards took much longer than promised to arrive. The quality of the cards are good... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di stampe e segnaletica
  2. anche in
  3. Servizi per le imprese

Scritti dall'azienda

Overnight Prints is one of the original online print companies. It has been an industry leader in the production and delivery of business cards, postcards, brochures and other vertical marketing products for almost a decade. Known for providing high-quality, competitively priced printing solutions for small business owners, designers, and other consumer groups, Overnight Prints has established itself as one of the largest online printers in the United States and in Europe. OvernightPrints.com offers next day delivery of promotional, marketing and branding products in addition to providing easy-to-use design templates and mailing services. The company has offices and manufacturing facilities in both the USA and Europe and boasts some of the most cutting-edge waterless offset print presses available to the online consumer. They are the no.1 choice for all discerning online print customers who expect higher resolution, brighter colors, and faster delivery.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

4K recensioni

5 stelle
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1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(4489)

287 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I normally love working with Overnight…

I normally love working with Overnight Prints and have for over a decade but this order was horrible. I paid extra for quick processing and shipping and the orders were not ready anywhere near the date I paid for. I was told I would be compensated for that and haven't been.

Also I had multiple issues communicating about the order status of both of my recent orders. My first order which I also paid extra for, wasn't delivered until AFTER my other order which made no sense at all. It was a disaster.

8 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

We’re really sorry this experience was so frustrating, especially after being a long-time customer. Our team has already requested store credit for the shipping differences on both orders, and we truly appreciate your patience and continued support.

Valutata 4 stelle su 5

The order shipped extremely late

The order shipped extremely late. Completely missing an event I had by a week almost. The quality is great and customer service did refund the express shipping fee

1 maggio 2026
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Risposta di Overnight Prints

We’re very sorry we missed the mark on timing. We appreciate your patience, and we’re glad our team was able to help with the shipping refund.

Valutata 5 stelle su 5

My go-to for quality postcards - clean, clear color & graphics.

I love Overnight Prints postcards. They're my go-to for crisp, clear, clean color and graphics. I love the gloss finish for a great look and feel. As an artist, I know people hang on to my postcards because they have a quality feel.

27 aprile 2026
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Risposta di Overnight Prints

Thank you for your support, we’re honored to be part of your work!

Valutata 1 stelle su 5

Have been ordering from OP for over 15…

Have been ordering from OP for over 15 years. Previously ordered PC in April came on time. Ordered again, a week later the same PC…nothing. Reply said the machine is down. Back and forth was going to wait another week, was told money was already refunded. NEVER received my order. Terrible... Have two sets of PC to order and looking elsewhere.

Following your reply: (1) after a week of waiting for the initial order I had to contact you to find out what’s going on. No one advised me of the delay. (2) when I was told there was a breakdown with the equipment before I had a chance to reply I was already refunded. I was willing to wait another week as it takes that long to order from elsewhere (3) I was never told if the equipment is operational again to replace the order. convenience matters. (4) I was never offered an incentive such as a discount to continue being a customer.

Unfortunately for you already, ordered elsewhere. Better price, and better service. I am not sure what happened to overnight prints…. I hope things change… REALLY CHANGE!

Have a great day!

28 aprile 2026
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Risposta di Overnight Prints

Sorry for the frustration, we understand how disappointing this experience was. Your order was impacted by a production issue, and per your request, it was cancelled and fully refunded at the time.

Valutata 1 stelle su 5

so many times I have purchased for rush…

so many times I have purchased for rush order and I do not get it on delivered until one week to two weeks after the delivery date expected. Im constantly reaching out to them to see the status of my order. Frustrating due to my office depends on these appointment reminders.

27 aprile 2026
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Risposta di Overnight Prints

Sorry for the repeated delays, we understand how frustrating this must be, especially when your business relies on timely delivery.

We’ve already escalated this to our Customer Service Manager for review so it can be properly looked into.

Valutata 5 stelle su 5

Totally satisfied

The ordering process was easy and quick. The Business cards arrived on time and looked fantastic.

24 aprile 2026
Non scritta su invito
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Risposta di Overnight Prints

Thank you for your feedback, we’re glad everything came together smoothly!

Valutata 1 stelle su 5

I have now been waiting a month for my…Still waiting

I have now been waiting a month for my business cards, still not arrived, chase all the time, was last told they would arrive today, chased today was told still in production, dreadful service.

Update: We recieved this today 19th May, over a month after we placed our order😡

Hello,
your order was cancelled due to technical reasons, we apologize for the issues you have faced. You can create a mock order on the german website and I will send it to production or we can refund the payment directly.

18 maggio 2026
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Risposta di Overnight Prints

Sorry for the delay, your order is currently in its final stage and is expected to ship today or tomorrow. We appreciate your patience and will keep things moving as quickly as possible.

Valutata 1 stelle su 5

Their shipping didn't arrive overnight

Their shipping didn't arrive overnight, and they did't refund, and the "Credit" they gave didn't even total the full amount. I've been a customer for years, but I was sorely disappointed in how they responded to this!

23 aprile 2026
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Risposta di Overnight Prints

Sorry for the frustration, the shipping difference was compensated with store credit as per our policy. If you need anything further, we’re here to help.

Valutata 1 stelle su 5

I don't have the cards.

I don't have the cards.

The cards showed up the day after I wrote this. For what was supposed to be 3 days, grew into over a month. They asked legitimate questions after a couple of days, which I answered and then the order went dormant until I pushed about it 3 weeks later.

The print quality of the photo on the face is fair, not great. The print on the back is also fair. I tried to make it larger on screen and the system was making it difficult so I gave up and ordered what we got.

We have them now and it is not worth sending them back.

14 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

According to the carrier, your order was delivered on Friday, May 15 within the estimated timeframe. If you’re still unable to locate it, please reach out and we’ll be happy to assist further.

Valutata 1 stelle su 5

JE DECONSEILLE

J'ai fais une réclamation suite à une commende reçu il y a 2 mois concernant la mauvaise qualité des cartes de visites reçu(commandée en qualité 300g et reçu des cartes qui se plie comme du papier) . Malgré une 2eme relance aucune réponse de leur part . Vraiment déçu car j'ai toujours commandé mes cartes de visites sur ce site et jusque là pas de soucis . Je les ai recommandés dans la même qualité chez vistaprint et la rien à dire et c'est pas plus cher .

23 marzo 2026
Non scritta su invito
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Risposta di Overnight Prints

Nous sommes désolés pour cette expérience. Nous vous avons déjà envoyé un email via notre service client pour vérifier la situation, mais nous n’avons pas reçu de réponse. Merci d’y répondre afin que nous puissions corriger cela ou revoir votre dossier.

Valutata 3 stelle su 5

The print products look great, but customer service is lacking!

The print products look great! But many services come up short. I tried using the mailing services several times. Both times, the print and mailing are still listed as "in production." I had to email support both times to see if the mail that I paid for actually got mailed, because they continue for 3 months to be listed as "in production." I then asked if they could change them to "shipped" so that the Reorder button would appear, and to date, no one has figured out how to make that happen.

15 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

We really appreciate you taking the time to share this. Your feedback on order status and mailing updates is noted, and we’ll take this into consideration as we review and improve the experience.

Valutata 1 stelle su 5

I'm out over $400 and they ghosted me

I've been using this company for years, and recently had an order that was not to my satisfaction. Their digital rendering proof was not accurate, and I received an order that was obviously way off. I reached out, and they asked for more details. I gave them more details, and now it's been over 3 weeks without any response. So frustrating, now I'm stuck with a $400 order that I can't use. Beware.

***They say that they do not have a record of the ticket, which is factually not true; trust pilot actually asks for a reference number when you submit a complaint

13 aprile 2026
Non scritta su invito
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Risposta di Overnight Prints

Sorry to hear about your experience. We’re not seeing any record of a support request on our end. If you have a ticket number, please share it with us. Otherwise, you can contact our team here: https://www.overnightprints.com/about/contact-us and we’ll be happy to review and resolve this for you.

Valutata 5 stelle su 5

Thank you

Thank you. Overnight Prints is my goto for all my business printing needs!!!

13 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

Thank you, we really appreciate your support!

Valutata 4 stelle su 5

Status Please

Always delivered very close to the date intended.

7 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

We appreciate your trust and will keep things running smoothly!

Valutata 1 stelle su 5

I keep getting these emails and have…

I keep getting these emails and have tried to opt out. There is no option to opt out. I just spent 10 minutes on a chat with a Shinell Wynter with no sucsess in opting out. I can't emagine doing business with these people?

1 maggio 2026
Non scritta su invito
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Risposta di Overnight Prints

Sorry for the frustration, that’s not the experience we want. You can unsubscribe anytime using the “Manage Preferences” or “Unsubscribe from all” link at the bottom of our emails. We’re also happy to help directly, please reach out and we’ll make sure you’re removed right away.

Valutata 1 stelle su 5

BUYER BEWARE

BUYER BEWARE! If you purchase custom coasters, the proof you see isn't what they will print. My order came back off center and despite showing evidence that it wasn't printed as seen on the proof, they maintain it's not a defect. In fact, they said "Please note that while we always aim for the best possible alignment, we are unable to guarantee 100% centering on prints." What's the point of seeing the boundaries on the proof if they won't stay within them??? Oh and the offer to fix this isn't a replacement but I am welcome to order again with a small discount. Thanks but no thanks.
FOLLOW UP RESPONSE TO OVERNIGHT PRINTS REPLY: resolving it with a $30 store credit or refund on a $100+ order isn't a resolution. Neither is a replacement order where I pay shipping. I will take my business to another company that can print true to the proofs.

26 aprile 2026
Non scritta su invito
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Risposta di Overnight Prints

Sorry this was frustrating, that’s not the experience we aim for. Your order was reviewed and produced as submitted; slight alignment shifts can occur, so exact centering can’t be guaranteed. We’ve already offered options to help and are in touch with you to resolve it.

Valutata 1 stelle su 5

Flop in Liefergarantie und Service

Leider ist meine Bestellung zu spät angekommen. Ich habe sie im Expressverfahren gegen zusätzliche Gebühren rechtzeitig aufgegeben. Der garantierte Liefertermin wurde nicht eingehalten und ich musste einen Auftrag absagen, da die Lieferung nicht rechtzeitig eintraf. Schade, dass lediglich der AI-Assistent "großes Verständnis für meinen Ärger hat"...Keine Empfehlung.

23 aprile 2026
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Risposta di Overnight Prints

Danke für Ihr Feedback. Laut Sendungsverfolgung von UPS wurde Ihre Bestellung am Donnerstag, 23. April, um 18:18 Uhr zugestellt, was dem angegebenen Lieferdatum entspricht. Falls Sie dennoch ein Problem mit der Lieferung hatten, reichen Sie bitte ein Ticket mit Ihrer Bestellnummer ein, damit wir den Fall genauer prüfen können https://www.overnightprints.de/about/contact-us

Valutata 1 stelle su 5

Overnight = at least a week or two.

They used to great, but the last two times I ordered, my items were delivered 3 days late, defeating their use or purpose. I use overnight prints because sometimes I need something OVERNIGHT. Their play is to make a shipping label and then say that they are waiting for fedex to pick up the item. In reality my order wasn't ready yet so they hadn't shipped it.

10 aprile 2026
Non scritta su invito
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Risposta di Overnight Prints

Sorry to hear about the delay, this isn’t the experience we aim to provide. We’ve already issued a full refund of the shipping cost as store credit. If there’s anything further we can do, please reach out to our support team, we’re here to help.

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