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Valutata 1 stelle su 5

I wrote an email to the address they provided on the letter to agree on a payment plan and terms, but no one has responded. I would like to get this resolved as soon as possible, as it did not work wh... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Firstly. Please trust pilot amend the review stars and include a zero star. This odious company have advised me I have a debt with BT and they cannot offer a short settlement. I have been... Leggi di più

Valutata 1 stelle su 5

This company are acting in conjunction with there partners Lowell They have contacted me saying I owe them money on an order that was made many years ago and was paid off from Jan 2016 until Ja... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Claim I owe money for a company Ive never heard of. Zero communication with me before sending threatening email saying bailiff would be coming to collect a debt I do not owe. Clearly a dodgy scamming... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

272 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Spamming me with calls from different…

Spamming me with calls from different numbers up to 10 times a day - breaching GDPR regulations as they go. Reported to the ICO.

I have never given them my details but they keep threatening me with a CCJ - please issue it as I'll win a fortune in fees.

Oh. don't answer their calls if your debt is time barred or was not assignable!

27 agosto 2025
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Risposta di Overdales

Hi Paul,

We are sorry to hear of this, please can you send an email to complaints@overdales.com so we can look into this for you? If you can please include your reference, name, DOB and address so we can locate the matter.

Kind regards,
Overdales

Valutata 1 stelle su 5

SCAM

SCAM - report to police

18 agosto 2025
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Risposta di Overdales

Hi Max,

We are sorry to hear of your concerns and that you are concerned about a scam.

Please can you send us an email at complaints@overdales.com so we can look into the matter for you - please include your name, address and reference so we can locate the account.

Kind regards,
Overdales

Valutata 1 stelle su 5

Scam

Scam, contacting me about an outstanding balance that doesn’t exist.

8 agosto 2025
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Risposta di Overdales

Hi Jorge,

Thank you for taking your time to leave a review and we are sorry to hear of your concerns.

So we can properly look into the matter, please can you send us an email at complaints@overdales.com - please include your name, address and reference so we can locate the account.

Kind regards,
Overdales

Valutata 5 stelle su 5

Muzamil made this very easy and quick…

Muzamil made this very easy and quick followed all procedures and very happy with his service

1 agosto 2025
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Risposta di Overdales

Hi,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Keep sending email after email treating…

Keep sending email after email threating a ccj. If your going to do it then do it !
I'm fully disabled on full pip and uc.
You cant take money from me STATED BY LAW.
So please in the kindest way possible FUXK off !
Give me a ccj and leave me alone

29 luglio 2025
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Risposta di Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Losers

They buy debts from other companies and hassle you. Just to let you know I wont be paying this

29 luglio 2025
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Risposta di Overdales

Hi Veronica,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Impossible to contact......

Impossible to contact....... and who the heck is this person 'Tia' that is sending everyone the same reply ?? ... probably a robot.

18 luglio 2025
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Risposta di Overdales

Hi Mal,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Please note that this response is not automated.

Kind regards, Tia.

Valutata 1 stelle su 5

Beware rude agents, they will end the call when proven wrong

I spoke to a very unpleasant and extremely rude lady who was just looking for an argument after explaining you can’t pursue me after 6 years her Tone changed and she became aggressive and arrogant, i asked for facts about my case which were declined, they are the same company as Lowell a dept collecting company, I have never heard of Overdales a solicitors trying to recover debt?! they only do this because Lowell is not legally allowed to give you a CCJ, beware of them as they will hand you a CCJ like it’s candy,

21 luglio 2025
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Risposta di Overdales

Hi Philip,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

I registered an account to try and set…

I registered an account to try and set up a payment plan but it’s not letting me log in it keeps saying the reference is wrong when it’s not

15 luglio 2025
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Risposta di Overdales

Hi Jacqueline,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

On pip and UC lcwa no help

On pip and UC lcwa and pip and still thinks I can afford repayments at 80 a month I barely get by and won't reduce payments as they say I get by no help just make matters worse wish I could work then get shot of but impossible

8 luglio 2025
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Risposta di Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Heavily stressed due to this issue

Heavily stressed due to this issue, I'm on universal credit also disabled (i don't receive pip), yet they are taking £131 from my bank for 5 months and still put apply for a ccj leaving me with £120 a month after paying all bills, they should be ashamed of themselves.

25 giugno 2025
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Risposta di Overdales

Hi Keith,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

I am a 65 year old with proven mental…

I am a 65 year old with proven mental health issues and other health conditions considered vulnerable by my Dr and other health professionals, yet overdales seem not bothered and do not care about guidelines regarding vulnerable people so will be sharing my experience with fca and any other organisations that might help with these bullies and harassing company

24 giugno 2025
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Risposta di Overdales

Hi Michael,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Should be a "No Star" review

You wouldn't let me post a "No" star review which is what you deserve. I am a solicitor wanting to make contact with your firm. Have you tried phoning ??? Unless you are a client/debtor with an account number your phone system is not interested in answering you or putting you through to anyone so I have had to give up. The phone call could have been some help to you or another client of yours but I won't be wasting any more time on trying to make contact with your firm. It is not surprising there are so many bad reviews.

23 giugno 2025
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Risposta di Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Filthy Filthy Company

What am absolutely disgusting organisation so desperate to extract money from individuals they'll go as far as placing a ccj against your name as they have done with me over an Npower bill from 2018 (which my I add was fully paid) the representatives I have spoken with from yesterday to today have been diabolical. A guy today by the name of Hamza couldn't even answer a simple question without deflecting the question was "Are you a solicitor" & "Are you SRA registered" he just tried to argue. And when I asked for a copy of the recorded line his question was "why do you want that" rudely. That headache was added today from the brain numbing call I had with a lady called Georgia yesterday

After speaking with E.on / Npower and anybody else I could to resolve this. That all stated they have no record of the account (which one again was always fully paid) and by the looks of the reviews have been doing this low life activities for a while to a number of people

Truly woeful company, where people claim to be solicitors with legal training

16 giugno 2025
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Risposta di Overdales

Hi John,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 5 stelle su 5

Noah the agent was very friendly and…

Noah the agent was very friendly and helped me sort a problem out i forgot I even had , great customer service .

16 giugno 2025
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Risposta di Overdales

Hi Jordan,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Overdales refused to tell me where this…

Overdales refused to tell me where this debt was from, and even though it is stat barred they refused to let me speak refused to give me any details or discuss it, they kept trying to tell me that I have to pay for a debt that has become state barred

11 giugno 2025
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Risposta di Overdales

Hi Leighton,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

I received an email from them this…

I received an email from them this morning about a debt with EON. I have asked them to verify this debt as I do not acknowledge it I tried ringing but could not speak to an agent.

I do not owe EON any money I switched providers and they sent me bills that were estimated. I was fully paid up with them and I never received any emails to say they were sending it to a debt collections. Obviously because I do not owe the debt.

They are threatening to take me to court over a small amount which is ridiculous I've emailed asking them to verify my debt and send me information on how this came to be because the last time i was with EON was back in 2020.

They have no business taken on debt before they even contact us and then threatening Court action over £340

11 giugno 2025
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Risposta di Overdales

Hi Rachael,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Onanists send threatening letter to pensioner

Received a threatening letter from these onanists at my address for a person who does not nor ever has lived there.
Having been online i rang as I thought this would be easier but could not speak to anyone as I was not making a payment nor was I the account holder.
I then e mailed expressing my concerns as a pensioner with diminishing health only to be ignored why have a complaints department if you do not acknowledge and deal with complaints you mooncalves!
Not sure how companies like this exist threatening defenceless innocent people.
Shame on you.

27 maggio 2025
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Risposta di Overdales

Hi Jonny,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Valutata 1 stelle su 5

This company is putting a charging…

This company is putting a charging order on my property for a stupid amount I have sent this email but no reply !!

How do I reset up the payment plan again please to start on the 8th June ?

I am classed as disabled and hold a blue badge plus receive PIP for my injuries so this pressure is making me physically ill now with the threat of you forcing me to sell my property!!

I will be able to start paying on this date and recently things have been very hard as I have had 2 bereavements within the last few months and now this charging order is making me feel that my life is not worth living anymore !!

Please can you help me with this and start the repayments in July ?

28 maggio 2025
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Risposta di Overdales

Hi Sarah,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Valutata 1 stelle su 5

Incorrect balances

Incorrect balances, incorrect information, failed promises, lies, poor telephone manor. Complained about all of the above. My complaint was UPHELD and still their atrocious service continued.

19 maggio 2025
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Risposta di Overdales

Hi Christopher,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

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