Now Travel Insurance Recensioni 

3713
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I chose this travel insurance due to its level of cover (Defaqto ☆☆☆☆☆) at a very competitive price. I would give it a Trustpilot score of ☆☆☆☆☆ based upon this and the ease of purchase. However, I ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The online application was easy, but I made a mistake after paying for the policy. I called the number and a lady immediately corrected my error and emailed me a new Insurance Certificate. I was reall... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Phone to renew my cover, had a detail to alter. The call-handler took me through the fine detail in a very professional and efficient manner. Is it too “woke” to say that she was charming and polite.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lady that I spoke to was very easy to talk to and clearly spoke with knowledge and experience and was able to help me choose my travel insurance. I would just say here, that as with any insuranc... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

Here at NOW Travel Insurance Services, we endeavour to make the buying of travel insurance as quick and as stress-free as possible. We believe that travel insurance should be available to as many people as possible. People up to the age of 75 can be covered (70 on Annual policies), all pre-existing medical conditions are considered with many covered free. Over 100 sports and activities are already covered on all of our travel insurance policies with additional activity packs available if required.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

4K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(3713)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Don’t trust them with your money

Waste of money!!!!
Went on holiday in August and been trying to process a claim since. Took 6 weeks to hear back when asked for proof of insurance - surely they have this already??? So sent proof straight away and now been waiting for a further response since 3rd October.

Will be contacting ombudsman.

23 novembre 2022
Non scritta su invito
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Risposta di Now Travel Insurance

Hi Georgia, thank you for providing further information.

I have passed this onto our team who will be in contact asap.

Valutata 4 stelle su 5

Rating the purchase only

Bearing in mind that I've only just taken out the policy and may never have to find out how effective it is...!!...
After comparing several policies, specifically in view of travelling to the Channel Islands, I found the NOW policies to provide the greatest level of cover. For example:
- "UK" does NOT include Channel Islands, so the policy fully cover travel to CI. Some providers say "UK" includes Channel Islands and then state that several policy sections (including Delay, Abandonment, etc) do not apply to UK holidays!
- Basic cover still includes Personal Accident benefit.
- Abandoning trip Basic cover is £1000, compared to £500 with some other providers' Basic policies.
- It includes Covid-19 cover as standard - at least, I assume that is what is meant by "Coronavirus" which is the term used throughout the policy, even though the common cold is a coronavirus and 'Covid-19' should be the term used if that is what is being referred to?!
- There are lots of additional cover options.

It was very easy to complete the application online, including the medical screening - minimal button clicking. The policy documents were all emailed immediately on payment, and are clear to read, with a separate certificate of insurance.
Hoping I don't have to find out how easy it is to make a claim...

17 novembre 2022
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Risposta di Now Travel Insurance

I'm glad we could help Jenny, thank you for taking the time to leave a review

Valutata 5 stelle su 5

obtaining a quote

The steps to obtaining a quote were very easy to follow.

15 novembre 2022
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Risposta di Now Travel Insurance

Hi Carol, we're pleased to hear how easy it was to set up your policy with us.

Valutata 5 stelle su 5

Easy site to navigate and complete even…

Easy site to navigate and complete even with pre existing medical conditions. Very competitive price

14 novembre 2022
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Risposta di Now Travel Insurance

Hi Vince, thank you for taking the time to leave a review - we really do appreciate it and hope that you have a safe trip!

Valutata 5 stelle su 5

Simplicity

This is my second year of insuring with NOW. The process was simple, completed in a professional way with no hassle. Thanks

11 novembre 2022
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Risposta di Now Travel Insurance

Hi Stuart, you are more than welcome!

Valutata 1 stelle su 5

AVOID this insurance if you can.

This insurance does everything not to cover your claim. Here is my claim number call me and I can justify every single word I say below CIC/263141
First of all no human touch when handling the claims feels like you are dealing with a computer.
Explained my situation proved 100% that I been treated unfairly by the Polish Government and proved that the documents they been asking me in the airport should not been asked with all the given evidence which they agreed with.
Cutting long story short, even tough I wasn’t able to travel with my family but my wife made a brave decision to travel with 6y old and 1.5year old on her own overnight with connection flight. She checked in passed the security and in the departures lounge she find out that her plain has delayed and she might not be able to catch her connection flight and she will end up staying in Poland 24 hours before she can catch another plain to her final destination. This fact has caused her massive anxiety and before boarding the plain she had a panic attack and was physically unwell to board on plain with 2 young children.

Insurance is replying that the stress and anxiety was caused from me not having the right document/transit visa to travel and it was her decision not board on plane.
How they can write this when we find out that I cannot travel on the check in description yet she still made a decision that she will check in and borax on the plane with 2 young children. Clearly anxiety and panic attacks was caused by the plain delays and her having worries that she would be in big trouble if she can’t catch her connection flight. (Not enough spares of cloths sanitary product etc you name it.)

Even tough I didn’t agree with insurance decision concerning my matter alone and I ended up accepting the fact that I am leaving in cruel world and government can do what they want to do and don’t take any responsibilities. But what concerns to my wife and 2 children they should be covered under the policy however, this particular insurance doesn’t care about their customers all they care is receiving your money.
Avid this guys don’t buy their insurance policy.

7 agosto 2022
Non scritta su invito
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Risposta di Now Travel Insurance

Hi Davit, I am sorry to hear of the stressful time that you and your family have had.

I can confirm that your details have been passed to our Complaints Department who will investigate your concerns. Please expect to receive a formal acknowledgement in due course.

Valutata 1 stelle su 5

I'm still waiting for a confirmation…

I'm still waiting for a confirmation e-mail from you to confirm the insurance, the link from moneysupermarket does not appear to work

6 novembre 2022
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Risposta di Now Travel Insurance

Good Morning Mr Stewart, I have passed your details across to our team who will arrange for your documents to be sent to you via email asap.

Valutata 5 stelle su 5

Excellent service

4 novembre 2022
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Risposta di Now Travel Insurance

Hi Bob, we're delighted to hear how happy you are with the service received!

Valutata 4 stelle su 5

Got cover on comparison site

Got cover on comparison site. Best value so went with it.

3 novembre 2022
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Risposta di Now Travel Insurance

Good Morning Victoria, thank you for taking the time to leave a review - we really do appreciate it.

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