All went generally well. Was a little irritated when the day they said they would try to have the car ready came and went with no explanation and i ended up picking the car up exactly 1 week later. A... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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All good, Daniel was awesome - very helpful and attentive. Highly recommend him to help you with your used or new motorcycle. The branch could do with answering their bloody phones and Ebay questions!... Leggi di più
Charlie, Charlie and Sara were all brilliant from the first phonecall. They were supportive with highly indecisive me and gave time, advice and information. The best car dealership I have ever set foo... Leggi di più
Having bought 2 cars from Dawn at Peugeot Letchworth before, it was an easy decision to use them for a third time. However, Dawn was day off, so Archie took care of us. He was friendly, put us at ease... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Autofficina
- Officina di autoriparazioni
- Negozio di ricambi per moto
- Negozio di motociclette
- Rivenditore di auto usate
Scritti dall'azienda
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Scritti dall'azienda
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Informazioni di contatto
Norton Way North, SG6 1BL, Letchworth Garden City, Regno Unito
- info@nortonway.com
- www.nortonway.com
4,5
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Dawn was excellent
Dawn was excellent. Talked me through each part of the process. She called to ensure the car was ok the day after I picked it up. I couldn't praise Dawn and the team enough.
5 ottobre 2025
Risposta di Norton Way Group
Good afternoon June Heath, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the service you received from Dawn was excellent. We will pass your compliments onto her and we hope you are enjoying your new 208. All the best – Norton Way Peugeot.
Risposta di Norton Way Group
Good afternoon Alan, thank you so much for the 4-stars! What could we have done to make it 5-stars. All the best – Norton Way Nissan.
Risposta di Norton Way Group
Good afternoon Amit Kotadia, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was great and that you would recommend us. - Take care GWR Kia.
Staff were knowledgeable and very…
Staff were knowledgeable and very helpful.
The show room was very welcoming.
5 ottobre 2025
Risposta di Norton Way Group
Good afternoon Richard Duncan, thank you for the 4-stars! Happy we could help and we are pleased to hear that the staff were knowledgeable and helpful. We will pass on your compliments to the team. - Take care GWR Kia.
Risposta di Norton Way Group
Good afternoon Jacqieline Simms, thank you so much for taking the time to leave us a review it's much appreciated!. We will pass your compliments onto the team. All the best – Norton Way Peugeot.
I’m into my 3rd Nissan from Norton Way…
I’m into my 3rd Nissan from Norton Way and Adam is a very professional salesman couldn’t do enough for me, I’m well satisfied with my latest car empower.Thank you all at Nissan Norton Way.
27 settembre 2025
Risposta di Norton Way Group
Good afternoon Leslie, thank you so much for taking the time to leave us a review it's much appreciated! We are always pleased to hear from returning customers. We will pass your compliments onto Adam. All the best – Norton Way Nissan.
adam was very helpful and friendly kept…
adam was very helpful and friendly kept me up todate the whole way through
27 settembre 2025
Risposta di Norton Way Group
Good afternoon SIMS, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that Adam was very helpful and kept you up to date all the way through your purchase . We will pass your compliments onto him and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.
Outstanding service by the team at GWR…
Outstanding service by the team at GWR Kia dealership—every step of the process was smooth and stress-free.
Harsh, the manager, was especially helpful and made me feel valued as a customer.
I love my new car and feel truly welcomed into the Kia family. Highly recommended!
3 ottobre 2025
Risposta di Norton Way Group
Good afternoon Valeman, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was outstanding. We will pass on your compliments to Harsh and the team. - Take care GWR Kia.
Remi at Honda Chiswick was a very…
Remi at Honda Chiswick was a very positive and polite and helped me acquire my dream motorbike at the correct price. Would highly recommend Honda Chiswick.
25 settembre 2025
Risposta di Norton Way Group
Good morning Leroy, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we will pass on your compliments to Remi. We hope you are enjoying your CRF1100 and we look forward to welcoming you back again soon. Take care - Chiswick Bikes.
The staff are amazing
The staff are amazing, very efficient and friendly. They are always ready to help with any queries.
3 ottobre 2025
Risposta di Norton Way Group
Good morning Lola, thank you so much for taking the time to leave us a review - it's much appreciated! We will pass your comments onto the team and we hope you are enjoying your new Cx-30. All the best – Norton Way Mazda.
Broken promise on delivery of newll Honda…
Broken promise on delivery of new Honda Jazz. Should have been 5 September, delivered 27 September.
Liaison with sales usually very good but sometimes so busy could not speak to agent.
3 ottobre 2025
Risposta di Norton Way Group
Good morning Edward Martin, thank you for taking the time to leave us this review. We are sorry to hear that the delivery of your new Jazz was delayed. We have passed on your comments to our managers including our head of business Mark Morris whom you can contact at Mark.Morris@nortonway.com. We hope we can restore your faith in Norton Way Honda. Kind regards - Norton Way Honda.
My 5th car from Chiswick honda the the power of dreams
Well coming the customer, offering tea, coffee. Talk about your car and what you would like to do. They give you options and there is no pressure. If you want the same car or another model they are happy to discuss what would be good for me.
26 settembre 2025
Risposta di Norton Way Group
Good afternoon Farid Qureshi, thank you for the 5-stars and kind words! We are very happy we could help and we always like to hear from our customers especially returning ones. We hope you are enjoying your new Zr-v. We hope to welcome you back again soon. Take care - Chiswick Honda.
My salesman Rey was fantastic
My salesman Rey was fantastic. The quality of the car sold itself but the team were really helpful
3 ottobre 2025
Risposta di Norton Way Group
Good afternoon UKTourist21, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was fantastic. We will pass on your compliments to Rey and we hope you are enjoying your Sorento. - Take care GWR Kia.
Second time buying a car from them
Second time buying a car from them. Excellent service for the sales assistant.
26 settembre 2025
Risposta di Norton Way Group
Good afternoon Jitesh, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we are pleased to hear you are still receiving excellent service from us and we will pass on your compliments to the team. We hope you are enjoying your Hr-v and we look forward to welcoming you back again soon. Take care - Chiswick Honda.
Risposta di Norton Way Group
Good afternoon Roy Gill, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience was excellent. We will pass on your compliments to the team. Take care - Norton Way Honda.
Great service from Simon
Great service from Simon, honest and straight forward advice. On hand to support and the drinks and coffee are always welcome. A nice touch;
2 ottobre 2025
Risposta di Norton Way Group
Good morning, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was great. We will pass on your compliments to Simon and we hope you are enjoying your new Sportage. - Take care GWR Kia.
Risposta di Norton Way Group
Good morning Andrew, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we will pass on your compliments to the team. We hope you are enjoying your SH125 and we look forward to welcoming you back again soon. Take care - Chiswick Honda Bikes
The purchase of my car was easy and an excellent experience
The purchase of my car was more complicated than normal. Leedan was extremely helpful, patient meaning the purchase has been easy and stress free.
1 ottobre 2025
Risposta di Norton Way Group
Good morning Lauren Wilson, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience was easy and stress free. We will pass on your compliments to Leedan. Take care - Norton Way Honda.
Great customer service
David Mence sorted the small problem out that we had with our 2008.
This is the best customer service I have had in a long time when buying a car.
6 ottobre 2025
Risposta di Norton Way Group
Good morning Ian Sissons, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the small problem you had was sorted out. We will pass your comments onto David and we hope you are enjoying your new 2008. All the best – Norton Way Peugeot.
Risposta di Norton Way Group
Good morning Pietro, thank you so much for taking the time to leave us a review - it's much appreciated! We will pass your comments onto the team and we hope you are enjoying your new Cx-30. All the best – Norton Way Mazda.
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