All went generally well. Was a little irritated when the day they said they would try to have the car ready came and went with no explanation and i ended up picking the car up exactly 1 week later. A... Leggi di più
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All good, Daniel was awesome - very helpful and attentive. Highly recommend him to help you with your used or new motorcycle. The branch could do with answering their bloody phones and Ebay questions!... Leggi di più
Charlie, Charlie and Sara were all brilliant from the first phonecall. They were supportive with highly indecisive me and gave time, advice and information. The best car dealership I have ever set foo... Leggi di più
Having bought 2 cars from Dawn at Peugeot Letchworth before, it was an easy decision to use them for a third time. However, Dawn was day off, so Archie took care of us. He was friendly, put us at ease... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Autofficina
- Officina di autoriparazioni
- Negozio di ricambi per moto
- Negozio di motociclette
- Rivenditore di auto usate
Scritti dall'azienda
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Scritti dall'azienda
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Informazioni di contatto
Norton Way North, SG6 1BL, Letchworth Garden City, Regno Unito
- info@nortonway.com
- www.nortonway.com
4,5
Eccellente
6K recensioni
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nice friendly welcome
Nice friendly welcome, no pushy salesman, was made to feel at ease. Answered all my questions, with witch I bought a car
23 settembre 2025
Risposta di Norton Way Group
Good morning Adrian Cracknell, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that you were made to feel at ease. We will pass on your compliments to the team and we hope you are enjoying your Cr-v. Take care - Norton Way Honda.
Risposta di Norton Way Group
Good morning Igor, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we will pass on your compliments to Ven. We hope you are enjoying your Sportage and we look forward to welcoming you back again soon. Take care - GWR Kia.
Honest & Friendly
Adam was brilliant. He explained everything in detail and kept me informed of every development along the way.
I would highly recommend Norton Way Nissan. One of the best car buying experiences I've had in over 20 years. Highly recommend!
29 settembre 2025
Risposta di Norton Way Group
Good afternoon Andrew Porter, thank you for the 5-stars and kind words! We are very happy we could help and that your experience was brilliant. We will pass on your compliments to Adam and we hope you are enjoying your Nissan Ariya. Take care - Norton Way Nissan.
Risposta di Norton Way Group
Good morning CH Khuramali, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Good selection of vehicles
Good selection of vehicles. We were greeted immediately and offered a test drive without booking. Every time I telephoned there was no long wait for a response and the sales person if not available at the time, always got back to me. Very happy with the service we were offered
27 settembre 2025
Risposta di Norton Way Group
Good morning Kathryn Butlin, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Nissan.
Positive Feedback – Excellent Service from Chandan Senghani
After my previous bad experience, I would like to take the opportunity to share a positive one.
This time, I had the pleasure of dealing with Chandan Senghani, the Workshop Manager, and I must say it was an excellent experience.
Chandan was very helpful and attentive, carefully listening to the issues I had with my car and taking them into consideration. He offered practical solutions and made sure that my car was properly fixed this time. He also understood the seriousness of my previous situation with the missing wheel nuts and did everything possible to restore my trust in the service.
If Kia Belford had more staff members like Chandan, I am certain the company would receive only positive feedback and five-star reviews.
6 ottobre 2025
Non scritta su invito
Risposta di Norton Way Group
Good morning Diana, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that you experience this time was excellent. We will pass on your compliments to Chandan. We hope to welcome you back again soon. Take care - GWR Kia
Good sales team
Easy going from the sales team. Shame about the damage when picking up the new car.
19 settembre 2025
Risposta di Norton Way Group
Good morning Mr Malcolm Jones, thank you for the 4-stars. We are very sorry to hear that your new car was damaged when you came to pick it up. We hope you are enjoying your new 308. Take care - Norton Way Peugeot.
Firstly the team are very helpful
Firstly the team are very helpful, as i was nervous driving a auto car, i was taken fir another test drive, and felt at ease ,
18 settembre 2025
Risposta di Norton Way Group
Good afternoon Mrs Skinner, thank you for the 5-stars and kind words! We are very happy we could help and we hope you are enjoying your new 5008. We hope to welcome you back again soon. Take care - Norton Way Peugeot.
Great customer service
25 settembre 2025
Risposta di Norton Way Group
Good afternoon Mr Mills, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
The team were very helpful in putting…
The team were very helpful in putting together a good deal.
David paid close attention to my needs and was polite, professional and responsive.
Peugeot would have got 5 stars if they had offers/concessions for EV home chargers
25 settembre 2025
Risposta di Norton Way Group
Good afternoon Guy Denis, thank you for the 4-stars and kind words! What could we have done to get the extra star. We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Risposta di Norton Way Group
Good afternoon Maureen Ali Nassar, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
got the car I wanted at the price I…
got the car I wanted at the price I wanted quickly and painlessly.
24 settembre 2025
Risposta di Norton Way Group
Good afternoon Philip Stephenson, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Mazda.
Excellent service by salesman.
Our salesman Daniel was very keen and willing to help, informing us about all the options for our purchase of a n EV3. He worked really hard to get us a deal that worked for us.
17 settembre 2025
Risposta di Norton Way Group
Good afternoon Jane F, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that you received excellent service from Daniel. We will pass on your compliments to him and we hope you are enjoying your Ev3. We hope to welcome you back again soon. Take care - GWR Kia
Close by and good service.
16 settembre 2025
Risposta di Norton Way Group
Good afternoon MD, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Risposta di Norton Way Group
Good afternoon Victor Arias, thank you for the 5-stars and taking the time to leave us this review. It is much appreciated and we are pleased your experience with us was excellent. All the best - Chiswick Honda Bikes.
My amazing new Jazz Hybrid
They were efficient, polite and communicated very well.
A good experience all round ☺️
23 settembre 2025
Risposta di Norton Way Group
Good afternoon Trevor Aird, thank you for the 5-stars and kind words! We are very happy we could help and we hope you are enjoying your new Jazz. We hope to welcome you back again soon. Take care - Chiswick Honda.
Good service excellent sales person
Good service excellent sales person. No problems at all.
21 settembre 2025
Risposta di Norton Way Group
Good afternoon Chris Turner, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Alexandra-Lavinia Sandu
Alexandra-Lavinia Sandu, who sold us the car, was approachable, helpful and didn't pressurise us to make a decision there and then. As a result we came home thought about the car and phoned next day to confirm we wanted to buy it. My husband and I both thought she is extremely good at her job.
6 settembre 2025
Risposta di Norton Way Group
Good morning I. Amyes, thank you for the 5-stars and kind words! We are very happy we could help and will be sure to pass your compliments on to the team. Take care - Chiswick Honda
Risposta di Norton Way Group
Good morning Mrs E M Croft, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Great Car just a little disappointed
Sales person was very polite and the transaction was very smooth. During the selling process I was told that the service history was digital and was currently being requested. I took this as meaning full service history however it transpired that it was only the history from the last owner and not the original owner, by this time I had taken ownership of the car, I did pay the current market value for the car and am now disappointed that I don't have any service history from the first two years. I have to accept that it was my fault as I should have insisted on seeing all history before parting with the money. as I paid the market value price i'm now concerned the car is worth less without this history.
3 settembre 2025
Risposta di Norton Way Group
Good morning David Clark, thank you for taking the time to leave us this review. We are glad your sales person was polite and that your experience was smooth. We have passed on your comments concerning the service history and hope we can resolve this for you.
Kind regards - Norton Way Honda.
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