Norman Motors Recensioni 

1065
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We found our car on auto trader website from this garage. From our first enquiry to us buying the car, couldn’t have been any easier. Always helping, friendly and answering any questions promptly. Th... Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish When we test drove it the car for the second time, Louis stayed open for us another 45 mins and no pressure to buy. We collected the car today, Clyde ensured a... Leggi di più

Valutata 5 stelle su 5

A great car buying experience. Ben was friendly & knowledgeable without the pushy sales techniques used by a lot of car dealerships. A smooth transaction from viewing the car & test driving to the han... Leggi di più

Valutata 5 stelle su 5

This was the best car buying experience I've ever had. From the detailed pictures in the advert to the handover and aftercare, every step has been effortless and enjoyable. From someone who has had pl... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Servizio auto
  3. Rivenditore di auto usate

Scritti dall'azienda

Norman Motors – Trusted by Dorset Drivers Since 1953 As Dorset’s oldest family-run used car dealership, Norman Motors has proudly served the community for over 70 years. Built on honesty, integrity, and genuine customer care, we’re committed to building long-term relationships through trust and outstanding service. High-Quality Used Cars, Expertly Prepared With nearly 200 hand-picked vehicles across our Bournemouth and Poole sites, we offer something for everyone — from family SUVs to sporty coupes. Every car undergoes a thorough inspection by our expert technicians and is immaculately prepared by our in-house valeting team. A Friendly, Pressure-Free Experience At Norman Motors, you’ll never face pushy sales tactics. Our team is here to offer honest advice, helping you find the right car at your pace — for a relaxed and enjoyable experience from start to finish. Support That Goes the Extra Mile Your experience doesn’t end at handover. We offer industry-leading warranty packages — Optimum and Optimum Plus — for complete peace of mind, with extended coverage options tailored to your needs. On-Site Service Centre Our modern Service Centre features the latest diagnostic equipment and skilled technicians to keep your car performing at its best — long after you drive away. Flexible Finance Solutions In partnership with MotoNovo Finance, we provide flexible finance options from just 9.9% APR. Apply online for quick approval or speak to our team for personalised guidance. Why Choose Norman Motors? ✅ Trusted, family-run business for over 70 years ✅ Nearly 200 premium used cars in stock ✅ Expertly prepared and fully inspected vehicles ✅ No-pressure, customer-first approach ✅ Market-leading warranties and aftercare ✅ Competitive finance options Whether you’re buying your first car or your next, discover the Norman Motors difference — where quality, trust, and genuine care come as standard.

Established in 1953

Scritti dall'azienda

Rated 5* on Autotrader
"I was very pleased with the service I received from Norman Motors.From my initial enquiry, every call was answered efficiently, often by different team members but each equally proficient and professional. When I visited the garage, the sales person was very welcoming, and was totally up to speed with the specification of the car and its history. There was no pressure, and the warranty and finance packages were fully and clearly explained. It is reassuring to know that privately owned garages such as Norman Motors still exist and maintain good old fashioned service. I would not hesitate to use Norman Motors for my future motoring needs." John C

Norman Motors Warranty

Comprehensive cover with our Norman Motors warranty

Comprehensive cover with our Norman Motors warranty
When you purchase a quality used car from Norman Motors you will receive either the existing manufacturer’s warranty or our 3 months Norman Motors Optimum/Optimum Plus warranty backed by Driver First, Europe's leading warranty provider. For added peace of mind we do recommend that you extend your warranty period at the time of purchase and save money with our competitively priced cover. An extended Norman Motors Optimum warranty / Optimum Plus+ warranty will cover you for many eventualities. Our comprehensive warranties come with unlimited mileage and the maximum claim limit to the value of your car at the point of purchasing the policy.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1065)

271 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jonathan was excellent

Jonathan was excellent , made our experience really smooth and assuring. Would really recommend !!!

30 dicembre 2025
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Risposta di Norman Motors

Thank you very much for the great feedback. We’re really pleased to hear Jonathan made your experience smooth and reassuring , that’s exactly what we aim for. Your recommendation means a lot to us and we hope you enjoy your new car.

Kind regards,
David Norman

Valutata 5 stelle su 5

Excellent service from Gus

Excellent service from Gus , and all the team at Norman motors

23 dicembre 2025
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Risposta di Norman Motors

Dear Mr Jewitt,

Thank you very much for the great feedback. Gus and the team will really appreciate your kind words. We’re glad we could provide excellent service and hope you enjoy your new car. Thanks again for choosing Norman Motors.

Kind Regards,

David Norman

Valutata 5 stelle su 5

It was great.

It was great experience. The team members are really helpful, polite and humble.

19 dicembre 2025
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Risposta di Norman Motors

Dear Jasneet,

Thank you for your kind words and taking the time to review us. We’re really pleased to hear you had a great experience and found the team helpful, polite and welcoming. Your feedback means a lot to us, and we hope you enjoy your car. Thanks again for choosing Norman Motors.

All the best,

David Norman

Valutata 5 stelle su 5

Brilliant customer service from start…

Brilliant customer service from start to finish. Neil was very helpful with the purchase of the car, made the whole process painless and smooth. Would definitely use again when looking for another car

17 dicembre 2025
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Risposta di Norman Motors

Dear Nick,

Thank you very much for taking the time to leave such a great review. We’re delighted to hear you had a smooth and painless experience and that Neil looked after you so well throughout the process. We’ll be sure to pass on your kind words to him.

Thank you again for choosing Norman Motors, we’d be delighted to help you again when the time comes for your next car.

All the best,

David Norman

Valutata 5 stelle su 5

Great experience

Gus was really helpful and made it a painless process to buy from test drive to collection.

12 dicembre 2025
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Risposta di Norman Motors

Dear Simon,

Thank you for your kind words! We’re delighted to hear that Gus made the whole process from test drive to collection smooth and painless. We really appreciate your feedback and hope you enjoy your new car.

Best regards,

David Norman

Valutata 5 stelle su 5

A Happy experience.

I have been using Norman Motors for a number of years now and I can honestly say that they are very friendly, professional and very helpful. I have just brought a new car which I am very happy with, Gus Bell helped me with everything without it being stressful but a really exciting experience. Thank you Gus.

18 dicembre 2025
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Risposta di Norman Motors

Dear Sonny,

Thank you for your kind words and loyalty over the years! We’re delighted to hear that Gus made your recent car purchase an exciting and stress-free experience. It’s fantastic to know you’re so happy with your new car, we really appreciate your continued trust in Norman Motors.

Best regards,

David Norman

Valutata 5 stelle su 5

Great experience

I seen the Mercedes i purchased on auto trader and decided to pop by without arranging as i was in the area. I was greeted by Gus who explained the car was at one of the workshops but kindly went of and brought the car to the showroom for me to look at and test drive. Gus made the sale very easy and was never pushy, he explained about the warranty and other options. They managed to get the cars mot and other bits done within a few days. Overall it was an easy and comfortable experience and i would highly recommend Norman motors

12 dicembre 2025
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Valutata 5 stelle su 5

Excellent Service from start to finish.

After saving long and hard to buy our first 'decent' car, we chose to buy a nice Ford Puma from Norman Motors at Wallisdown in Bournemouth, , we were a bit nervous about the whole thing but needn't of been as our salesman Jonathan was polite friendly informative and knowledgeable, putting us at ease and helping us through the process. The car was immaculate and even went through a rigorous checking system before we picked it up.
Jonathan also was kind enough to help sort out the road tax and the change over of our number plates , which was very helpful indeed.
I would highly recommend Norman Motors to anyone looking to buy there next car.
Donna Jenkins & Steve Whittingham
Dorset

12 dicembre 2025
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Valutata 5 stelle su 5

What a great company to deal with

What a great company to deal with. Nothing was too much trouble for them and they are so customer focused. A great selection of quality cars with no pressure from the sales team.Best car buying experience ever and would highly recommend Norman Motors . I wouldn't go anywhere else to choose a car now.
A massive thank you to Neil, you are such a asset to the company and such a nice, helpful person to deal with.

13 dicembre 2025
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Risposta di Norman Motors

Thank you for such a wonderful review. I’m absolutely delighted to hear that you had your best car-buying experience with us and that our customer-focused, pressure-free approach made such a positive impression. Neil will be so pleased to read your kind words, he is a real asset to our team and takes great pride in looking after our customers. We truly appreciate your recommendation and loyalty, and we look forward to welcoming you back again in the future.

Kind Regards,

David Norman

Valutata 5 stelle su 5

Excellent service

Excellent service from Jonathan Stevens, who spent months seeking a 2022 BMW X1 matching our preferences. The result was the very car we wanted so could not wish for better. East Dorset is indeed fortunate in having such a long-standing, and trustworthy, car sales company on our doorstep. Well recommended.

9 dicembre 2025
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Risposta di Norman Motors

Dear James,

Thank you for such a kind and considered review. I’m delighted to hear that Jonathan’s dedication over several months resulted in exactly the BMW X1 you were looking for. Your comments about trust and our long-standing presence in East Dorset mean a great deal to us as a family business. We truly appreciate your recommendation and hope you enjoy many happy miles in your new car.

All the best

David Norman

Valutata 5 stelle su 5

Excellent care and attention to detail

Excellent care and attention to detail. Neil looked after us and helped throughout the buying process.

11 dicembre 2025
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Risposta di Norman Motors

Dear Simon,

Thank you for your kind feedback and taking the time to review ourselves. I’m delighted to hear that Neil looked after you so well and that you appreciated the care and attention to detail throughout the buying process. We truly value your trust and hope you enjoy many happy miles in your new car.

All the best,

David Norman

Valutata 4 stelle su 5

Car buying was easy

Car buying was easy - website is clear and accurate - Norman Motors come across as honest and trustworthy and aware and therefore careful to maintain their good reputation. Gus was a good salesperson - not pushy, did what he said he would do and was pleasant to deal with. FWIW a 4 star review is very good from me!

5 dicembre 2025
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Risposta di Norman Motors

Dear Steve,

Thank you for taking the time to leave such a considered review. I’m really pleased to hear that you found our website clear, accurate and that we came across as honest and trustworthy, maintaining our reputation is something we take very seriously. It’s also great to know that Gus delivered the kind of straightforward, pressure-free service we aim for and did exactly what he said he would do. We genuinely appreciate your feedback and a 4-star review from you means a great deal to us.

All the best,

David Norman

Valutata 5 stelle su 5

Purchased Golf R from pictures only

Purchased Golf R from pictures only, delivery made within 4 days of purchase, very friendly and reliable from start to finish, very helpful upon delivery too, explained all about the car.

5 dicembre 2025
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Risposta di Norman Motors

Dear Steve,

Thank you for your kind review. I’m delighted to hear that buying your Golf R remotely was such a positive experience and that everything from purchase through to delivery went smoothly and on time. It’s great to know our team were friendly, reliable and took the time to go through the car properly with you on delivery. We truly appreciate your feedback and hope you enjoy every mile in your Golf R.

Kind Regards,

David Norman

Valutata 5 stelle su 5

Jonathan was fantastic

Jonathan was fantastic. Very knowledgeable, very patient and an absolute pleasure to deal with. Nothing was too much trouble for him and the service he provided exceeded my expectations. If anyone is in the market for a car, then I highly recommend Jonathan and Norman Motors in Bournemouth.

10 dicembre 2025
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Risposta di Norman Motors

Dear Paul,

Thank you for such a wonderful review. I’m delighted to hear that Jonathan looked after you so well and that his knowledge, patience and attention to detail exceeded your expectations. It’s great to know nothing was too much trouble and that you’d recommend both Jonathan and our Bournemouth team so highly. We truly appreciate your kind words and hope you enjoy many happy miles ahead.

All the best,

David Norman

Valutata 5 stelle su 5

Helpful from the start

Helpful from the start, making the purchase and px of a the new car simple, painless and very efficient. Excellent communication throughout, so I'm very happy to recommend Stuart and the team.

9 dicembre 2025
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Risposta di Norman Motors

Dear Clive,

Thank you for your kind review. I’m delighted to hear that Stuart and the team made the purchase and part exchange process so simple, painless and efficient. Excellent communication is something we place great importance on, so it’s lovely to know that stood out throughout your experience. We really appreciate your recommendation and hope you enjoy many happy miles ahead.

All the best,

David Norman

Valutata 5 stelle su 5

Honest kind and trustworthy

When I first spoke to Norman motors enquiring about the black sparkly Jeep Gus was friendly and informative .. he had already spoken to my son Ben enquiring on my behalf of which I hadn’t realised .. I was SO delighted to have at last found this two year old Jeep not too far away . I went along the following week to look and test drive this automatic vehicle and loved it immediately .. Ben was very helpful and patient on my test drive as it was 30 years since driving an auto .. he said I did very well ! I sat with Gus who explained everything beautifully and clearly with a warm cheery smile ( love that ) and decided to buy it there and then .. also paying for some extras . It needed a couple of bits doing of which Gus explained and it took a bit longer than expected so Norman Motors very kindly delivered it to my home in Southsea by a delightful guy called Tim . Gus you were a gem and delightful and being very patient with my following phone calls !! Bless you all at Norman Motors .. really trustworthy and will heartily and happily recommend ✨ Thank you Trixie Humphrey ✨

18 novembre 2025
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Risposta di Norman Motors

Dear Trixie,

Thank you for such a wonderful and heartfelt review. I’m delighted to hear that your experience with Norman Motors was so positive, from your first conversation with Gus right through to the delivery of your Jeep. It’s lovely to know that finding the perfect car meant so much to you, and I’m pleased the team were able to make the process enjoyable, reassuring and stress-free.

Gus and Ben will be thrilled to hear your kind words about their friendliness, patience and clear explanations — especially during your first automatic test drive in many years. I’m also glad Tim was able to deliver your new Jeep to Southsea and round off the experience so nicely.

We truly appreciate your generous recommendation and your trust in us. Enjoy your fantastic Jeep, and please don’t hesitate to get in touch if we can help with anything in the future.

All the best,
David Norman

Valutata 5 stelle su 5

EXEMPLARY SEVICE 10 OUT OF 10

JUST PICKED UP MY NEW CAR FROM NORMAN MOTORS AND IT WAS AN ABSOLUTE PLEASURE FROM START TO FINISH AND A BIG THANK YOU TO ANDREW HOBBINS WHO MADE IT SO EASY AND SEAMLESS , I CAN NOT SAY JUST HOW PLEASED I AM , WHAT A BREATH OF FRESH AIR .

3 dicembre 2025
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Risposta di Norman Motors

Dear James

Thank you for your fantastic review. I’m delighted to hear that picking up your new car was such a pleasure from start to finish, and that the whole experience felt easy and seamless. Andrew will be so pleased to know his support made such a positive impression — he really is a breath of fresh air to many of our customers.

We truly appreciate your kind words and are thrilled that you’re so pleased with your new car. If there’s anything you need going forward, we’re always here to help.

All the best,
David Norman

Valutata 5 stelle su 5

I had a great experience with Clyde…

I had a great experience with Clyde from Norman Motors. Everything was so simple and smooth, I was made to feel welcome and at ease.
I would highly recommend 👍

3 dicembre 2025
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Risposta di Norman Motors

Jason,

Thank you for your lovely review. I’m delighted to hear that Clyde made your experience so simple and smooth, and that you felt welcome and at ease throughout your visit. He’ll be very pleased to know his friendly approach left such a positive impression.

We truly appreciate your recommendation and are so glad you had a great experience with us. If there’s anything you need in the future, we’ll be more than happy to help.

All the best,
David Norman

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