Norman Motors Recensioni 1002

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We initially went to this garage to view a particular car. We were greeted by Johnathan who was really helpful and friendly, no pressure was put on us all. We ended up buying the car and I have to say... Leggi di più

Valutata 5 stelle su 5

Yet again Norman Motors have made buying & selling a car an uncomplicated experience. Giving me a fair trade in deal against a competitively priced vehicle. Neil has been both professional & friendly... Leggi di più

Valutata 5 stelle su 5

We purchased an Evoque from Norman Motors, but unfortunately experienced a few issues afterwards and ultimately decided to request a full refund. Despite this, the level of customer service we rec... Leggi di più

Valutata 5 stelle su 5

Just had my DS C7 delivered and over the moon. The DS C7 is a rare car and Normans motors actually had 3 on offer. Ben was a pleasure to deal with from my first enquiry to turning up at the office... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Servizio auto
  3. Rivenditore di auto usate

Scritti dall'azienda

Norman Motors – Trusted by Dorset Drivers Since 1953 As Dorset’s oldest family-run used car dealership, Norman Motors has proudly served the community for over 70 years. Built on honesty, integrity, and genuine customer care, we’re committed to building long-term relationships through trust and outstanding service. High-Quality Used Cars, Expertly Prepared With nearly 200 hand-picked vehicles across our Bournemouth and Poole sites, we offer something for everyone — from family SUVs to sporty coupes. Every car undergoes a thorough inspection by our expert technicians and is immaculately prepared by our in-house valeting team. A Friendly, Pressure-Free Experience At Norman Motors, you’ll never face pushy sales tactics. Our team is here to offer honest advice, helping you find the right car at your pace — for a relaxed and enjoyable experience from start to finish. Support That Goes the Extra Mile Your experience doesn’t end at handover. We offer industry-leading warranty packages — Optimum and Optimum Plus — for complete peace of mind, with extended coverage options tailored to your needs. On-Site Service Centre Our modern Service Centre features the latest diagnostic equipment and skilled technicians to keep your car performing at its best — long after you drive away. Flexible Finance Solutions In partnership with MotoNovo Finance, we provide flexible finance options from just 9.9% APR. Apply online for quick approval or speak to our team for personalised guidance. Why Choose Norman Motors? ✅ Trusted, family-run business for over 70 years ✅ Nearly 200 premium used cars in stock ✅ Expertly prepared and fully inspected vehicles ✅ No-pressure, customer-first approach ✅ Market-leading warranties and aftercare ✅ Competitive finance options Whether you’re buying your first car or your next, discover the Norman Motors difference — where quality, trust, and genuine care come as standard.

Established in 1953

Scritti dall'azienda

Rated 5* on Autotrader
"I was very pleased with the service I received from Norman Motors.From my initial enquiry, every call was answered efficiently, often by different team members but each equally proficient and professional. When I visited the garage, the sales person was very welcoming, and was totally up to speed with the specification of the car and its history. There was no pressure, and the warranty and finance packages were fully and clearly explained. It is reassuring to know that privately owned garages such as Norman Motors still exist and maintain good old fashioned service. I would not hesitate to use Norman Motors for my future motoring needs." John C

Norman Motors Warranty

Comprehensive cover with our Norman Motors warranty

Comprehensive cover with our Norman Motors warranty
When you purchase a quality used car from Norman Motors you will receive either the existing manufacturer’s warranty or our 3 months Norman Motors Optimum/Optimum Plus warranty backed by Driver First, Europe's leading warranty provider. For added peace of mind we do recommend that you extend your warranty period at the time of purchase and save money with our competitively priced cover. An extended Norman Motors Optimum warranty / Optimum Plus+ warranty will cover you for many eventualities. Our comprehensive warranties come with unlimited mileage and the maximum claim limit to the value of your car at the point of purchasing the policy.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Purchase of a KIA.

We initially went to this garage to view a particular car. We were greeted by Johnathan who was really helpful and friendly, no pressure was put on us all. We ended up buying the car and I have to say the service was absolutely brilliant. I can’t recommend this garage enough, it’s immaculate and professionally run. The transaction was easy and Johnathan couldn’t do enough for us. If we need a car in the future I will definitely be going back.

22 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

We recently purchased a car from Norman…

We recently purchased a car from Norman Motors and couldn’t be happier with both the car and the service we received.

Neil was extremely helpful throughout the entire process. He was knowledgeable about the vehicle, answered all of our questions clearly, and made everything straightforward and stress-free. What we particularly appreciated was that he never felt pushy at any stage, allowing us to make our decision comfortably and confidently.

Buying a car from Norman Motors was a genuinely pleasurable experience, and we are absolutely delighted with our new car. We wouldn’t hesitate to recommend Neil and the team at Norman Motors to anyone looking for a quality vehicle and excellent customer service.

Thank you again for making the whole experience such a positive one.

29 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Yet again Norman Motors have made…

Yet again Norman Motors have made buying & selling a car an uncomplicated experience. Giving me a fair trade in deal against a competitively priced vehicle.
Neil has been both professional & friendly keeping me in the loop throughout the whole process.

22 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Honest and helpful

We purchased an Evoque from Norman Motors, but unfortunately experienced a few issues afterwards and ultimately decided to request a full refund. Despite this, the level of customer service we received throughout was absolutely outstanding.

Nothing was ever too much trouble for the team. They went above and beyond to resolve the situation, including travelling over 2.5 hours to collect the car and even providing us with a courtesy vehicle in the meantime.

A special thank you to Ben, Nick and Mike for their professionalism, understanding and support throughout the process. Although the car itself didn’t work out for us, the way Norman Motors handled everything means we wouldn’t hesitate to buy from them again in the future.

28 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Just had my DS C7 delivered and over…

Just had my DS C7 delivered and over the moon.
The DS C7 is a rare car and Normans motors actually had 3 on offer.
Ben was a pleasure to deal with from my first enquiry to turning up at the office and offered a nice hot drink.
Fantastic service and I look forward to the next purchase.
Thanks Ben 🫡

27 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Car Purchase

Very courteous and helpful at all stages. Stuart provided very clear details and was able to answer all questions comprehensively.

One of the easiest car purchases (with trade-in) I have ever made.

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have brought 2 cars from Norman…

I have brought 2 cars from Norman motors, recently I brought a EQC mercedes and although I had a couple of small issues Richard dealt with them. Dealling with Richard was superb there is no pressure sales and they let you test drive the cars properly on your own. The stock is excellent and the cars well presented and normally with good specs.I would certainly recomend Norman motors.

18 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ben was brilliant and very easy to deal…

Ben was brilliant and very easy to deal with. Very happy with the car we got

12 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Mr Stephens,

Thank you for your fantastic review, we really appreciate your feedback.

We're pleased to hear Ben was so easy to deal with and helped make the whole experience a positive one. It’s great to know you’re very happy with your new car.

We’ll be sure to pass your kind comments on to Ben.

Thank you again for choosing Norman Motors and we hope to see you again in the future.

Best regards,

David Norman

Valutata 5 stelle su 5

The company was very polite,non…

The company was very polite,non pressurising,very helpful and all their cars were reasonably priced and of the highest standard.Would definitely buy from them again.

10 maggio 2026
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Risposta di Norman Motors

Dear Darren,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.

We're really pleased to hear you found the team helpful and non-pressurising, and that the quality and value of our vehicles stood out to you. Providing a relaxed and professional buying experience is something we work hard to achieve.

It’s great to know you would buy from us again in the future.

Thank you again for choosing Norman Motors and we look forward to seeing you again.

Best wishes,
David Norman

Valutata 5 stelle su 5

Top guys.

After looking at many car sales sites I knew I was going to buy a car from norman motors as soon as I walked in. The staff were friendly, helpful and relaxed. I'm sure all staff are of a similar attitude but I dealt with Ben and Neil at the ringwood road branch and they made my purchase as smooth as can be. The communication was excellent and they contacted me to check I was happy and enjoying my newish car. Norman motors provided a better service than I got at a main dealer showroom. From a mini to a Bentley you will get the same excellent service. I will only deal with these guys in future.

13 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Emma,

Thank you for such a fantastic review, we really appreciate you taking the time to share your experience.

We're really pleased to hear you felt comfortable with us from the moment you walked in and that Ben and Neil helped make the whole process smooth and straightforward. Providing a relaxed, friendly and professional experience for every customer is exactly what we aim for, regardless of the vehicle.

It’s also great to know the communication and follow-up after collection stood out to you, and we truly appreciate your comments comparing us to a main dealer experience.

Your support and future loyalty genuinely mean a lot to us. Thank you again for choosing Norman Motors and we look forward to helping you again in the future.

Best wishes,
David Norman

Valutata 5 stelle su 5

A good experience and seamless transaction.

When looking to purchase a new car it can often be stressful and time consuming. I then found Norman Motors! We stopped to look at a car that my wife said was lovely, unfortunately I didn't have the same feel, however I did see one that was more my kind of car. The young salesman Ben, was very helpful and kindly showed us both cars. As a car is a big expense I wanted time to think about it and Ben was comfortable with that, and not at all pushy, and appeared to give all his customer's excellent service. I returned a day or so later with fingers crossed that the car I liked/preferred hadn't been sold.
I took the car for a test drive and Ben went through all the car details etc with me. I took the plunge, and the sale was processed. It would take a few days for the car to be fully ready for me and as I had my older car with me I decided to have the car delivered. Ben kept in contact at all times and I received the car a few days later. All in all a good experience and a seamless transaction. At my mid seventies it may well be the last car I buy, however if my situation changes I would certainly go back to Norman Motors. Definitely a company to recommend.

25 aprile 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Roy,

Thank you for such a thoughtful review, we really appreciate you taking the time to share your experience.

Buying a car is a big decision, so it’s great to hear Ben helped make the process feel relaxed and comfortable without any pressure. We’re pleased you were given the time and space to make the right choice and that everything from the test drive through to delivery went smoothly.

It’s also wonderful to hear the communication throughout the process helped make everything seamless for you. We’ll be sure to pass your kind comments on to Ben.

Your recommendation genuinely means a lot to us and we’re very grateful you chose Norman Motors for your purchase.

Best wishes,
David Norman

Valutata 5 stelle su 5

Great company and easy process

Great company and easy process, Stuart was very helpful and will recommend to friends and family.

14 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Lee,

Thank you for your fantastic review, we really appreciate your feedback.

We're pleased to hear you found the whole process easy and straightforward, and that Stuart was so helpful throughout. We’ll be sure to pass your kind comments on to him.

Thank you as well for your recommendation to friends and family, it really means a lot to us.

Best wishes,
David Norman

Valutata 5 stelle su 5

Long time since I changed a car..

Long time since I changed a car and Norman Motors made the process a pleasure. I went to 3 sites as they had different offerings. All 3 were polite, helpful and not pushy. Test drive was straightforward to arrange and the purchase and part exchange was OK. Not the cheapest but great service overall.

30 aprile 2026
Non scritta su invito
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Risposta di Norman Motors

Thank you for your fantastic review, we really appreciate you taking the time to share your experience.

We’re really pleased to hear the process felt enjoyable and straightforward, especially after such a long time since changing your car. It’s great to know you received the same helpful and relaxed experience across all three of our sites.

We always aim to provide quality vehicles alongside a professional and non-pushy approach, so your comments mean a lot to us.

Thank you again for choosing Norman Motors and we hope you enjoy your new car.

Best wishes,
David Norman

Valutata 4 stelle su 5

Nice experience and Ben was very…

Nice experience and Ben was very helpful with dealing with car and relevant paperwork.
Many thanks.

1 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Irene,

Thank you for your fantastic review, we really appreciate your feedback.

We're pleased to hear you had a positive experience and that Ben was so helpful throughout the process, including sorting everything with the car and paperwork. We’ll be sure to pass your kind comments on to him.

Thank you again for choosing Norman Motors and we hope you enjoy your new car.

Best wishes,
David Norman

Valutata 5 stelle su 5

I recently purchased a car from Neil at…

I recently purchased a car from Neil at Norman Motors after seeing it online. Neil was very helpful and I was not at all pressured into purchasing there and then. I went home and later phoned to purchase the car.
Excellent company and excellent service I would happily recommend them to anyone.

30 aprile 2026
Non scritta su invito
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Risposta di Norman Motors

Dear, Julian,

Thank you for your fantastic review, we really appreciate you taking the time to share your experience.

We're pleased to hear Neil was so helpful throughout the process and that you felt comfortable taking the time to make the right decision without any pressure. That’s exactly the kind of experience we aim to provide for all our customers.

We’ll be sure to pass your kind comments on to Neil. Thank you as well for your recommendation, it really means a lot to us.

Best wishes,
David Norman

Valutata 5 stelle su 5

Excellent from start to finish

Excellent from start to finish. Very pleased with the service provided and Stuart very helpful throughout.

8 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Thank you for your fantastic review, we really appreciate your feedback.

We're pleased to hear you were happy with the service from start to finish and that Stuart was so helpful throughout the process. We’ll be sure to pass your kind comments on to him.

Best wishes,
David Norman

Valutata 5 stelle su 5

A Great Car Buying Experience

The showroom was clean and well organised, housing a large selection of quality vehicles.
The staff were friendly, polite and professional with good product knowledge.
The whole process of buying a car was seamless. Being able to go on an unaccompanied test drive was refreshing.

3 maggio 2026
Non scritta su invito
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Risposta di Norman Motors

Dear Sonja,

Thank you for your fantastic review, we really appreciate you taking the time to share your experience.

We're delighted to hear you were impressed with both our showroom and the range of vehicles available, and that the team provided a friendly and professional service throughout.

It’s great to know the buying process felt seamless and that the unaccompanied test drive helped make the experience more relaxed and enjoyable.

Thank you again for choosing Norman Motors, and we hope to see you again in the future.

All the best,

David

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