Neptune - Wimbledon Recensioni 

116
TrustScore 5 su 5

4,8

168-178 The Broadway, SW19 1RX Wimbledon, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Neptune make great quality furniture and they employ top quality people. Once again we were helped by Debbie at their Wimbledon store and, once again, she was incredibly helpful. It’s such a pleasure... Leggi di più

Valutata 5 stelle su 5

Absolutely amazing experience from start to finish. Our requirements were very unique, refurbishing our old Neptune kitchen as well as adding new units too! Went above and beyond expectations designin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What an amazing first impression. I visited the Wimbledon showroom and it was such an amazing place for inspiration, Gianni was extremely helpful and was able to relate with me when I spoke about what... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff in shop who put up with our many visits to help decide on the piece of furniture we chose, Delivery was effecient,the team arrived within the times they said,respected our newly de... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di arredamento da giardino
  4. Arredatore d'interni
  5. Negozio di articoli da cucina
  6. Negozio di arredamenti per salotti

Informazioni su Neptune - Wimbledon

Scritti dall'azienda

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Informazioni di contatto

  • 168-178 The Broadway, SW19 1RX, Wimbledon, Surrey, Regno Unito

  • 020 3362 8240

4,8

Eccellente

TrustScore 5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(116)

2280 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Experience!

A hugely enjoyable experience thanks to the expert care of Gianni whose knowledge, recommendations and taste where spot on. Highly recommend!

3 aprile 2023
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Risposta di Neptune - Wimbledon

Thank you ever so much for your positive feedback. We're delighted that you had a good experience with us here (and with the marvellous Gianni) and we look forward to seeing you in store again soon. Simon

Valutata 5 stelle su 5

A massive thanks to Gianni

A massive thanks to Gianni! He gave great advice and was so reassuring. I was nervous about picking paint colours for my new home and Amazingly Gianni was able to make the whole process enjoyable.

18 marzo 2023
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Risposta di Neptune - Wimbledon

Dear Mr. Millard, thank you so much for your positive review. We're delighted that you had such a positive experience here in Wimbledon with the marvellous Gianni. I hope you love your new paint colours, and we look forward to hosting you again instore soon. Best, Simon

Valutata 5 stelle su 5

Really great talk abou colors

Really great talk abou colors. i enjoyed it very much and also I found it very useful and interesting

14 marzo 2023
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Risposta di Neptune - Wimbledon

Dear Gloria, thank you so much for your positive feedback. We're delighted you had an enjoyable and useful time here at our event, and look forward to hosting you again soon. Simon

Valutata 5 stelle su 5

Gianni a Real Star

What a star you have with Gianni ,despite not spending thousands in your store -Yet - Gianni gives every customer his full attention and enthusiasm.Goes that extra mile & gives his fullest attention to every detail of your purchase. What an Oasis of Peace and quiet time in a frenetic London suberb !

3 marzo 2023
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Risposta di Neptune - Wimbledon

Dear John, thank you very much for your positive feedback. It means a great deal to us, and Gianni. We're delighted you had such a positive experience, and look forward to hosting you again in-store soon. Simon

Valutata 5 stelle su 5

Fantastic aftercare for a beautiful kitchen.

I bought a kitchen from Neptune Wimbledon a year ago. Designed and fitted to perfection. I am so happy. What is more amazing is the aftercare. Under the guidance of Richard Wilkins, the HQ Customer Service team technician Luke Howard came and fixed, adjusted any details that I had asked for. Not only do you buy a wonderful kitchen from Neptune but the aftercare and professionalism is really incredible. Thank you Richard, Thank you Luke. I would recommend Neptune to everyone who would like to make their house a beautiful home knowing that their service is incredible.

21 febbraio 2023
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Risposta di Neptune - Wimbledon

Hi Esther, thank you so much for your positive review and feedback. We're delighted that you feel this way, as it is what we always aim for. We look forward to hosting you in store again soon. Kind regards, Simon

Valutata 5 stelle su 5
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Risposta di Neptune - Wimbledon

Dear Peter,
Thank you ever so much for your positive review. We're delighted that you have had a good experience with us. We look forward to hosting you in our showroom again soon. Simon

Valutata 5 stelle su 5

Excellent veggie food demo in the shop

Beautifully furnished store full of gorgeous furniture. I came for a cookery presentation which was such a good idea and very well presented and enjoyed by all.
Thanks,
Lynn

17 febbraio 2023
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Risposta di Neptune - Wimbledon

Hi Lynn, Thank you so much for your positive feedback. We're delighted that you had a great experience here with us and with Becky. We look forward to hosting you again soon. Simon

Valutata 5 stelle su 5

Incredible staff experience!!

We visited the Wimbledon store today looking for a specific product. Gianni who helped us was incredible!! He was knowledgeable, friendly, answered all our queries and ordered products for delivery. Also neatly packaged goods for us that we purchase in store and gave great advice. It was such great customer service that we felt compelled to leave a review for Gianni! Extremely satisfied customers!

22 gennaio 2023
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Risposta di Neptune - Wimbledon

Dear Liezl, Thank you so much for your positive feedback. We're absolutely delighted that you had such a positive experience, and look forward to hosting you again soon.
Best regards, Simon and team

Valutata 4 stelle su 5

We are very happy with our kitchen

We are very happy with our kitchen. We had a good experience with the Wimbledon branch. There were a few hiccups which took some time to resolve but we got there in the end.

1 dicembre 2022
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Risposta di Neptune - Wimbledon

Dear Lucy, thank you ever so much for your feedback. We are delighted that you're happy with your kitchen, and that you had a good experience with us in Wimbledon. We look forward to hosting you again soon.
Warm regards,
Simon and team

Valutata 5 stelle su 5

Very happy. Came when expected

Came when expected. Great quality. The guys who delivered and talked us through the dining table were brilliant. Great care and attention to detail.

15 dicembre 2022
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Risposta di Neptune - Wimbledon

Hi Gemma, we're delighted that you had a positive experience. Thank you so much for taking the time to feed this back. We hope that you love your table, and we look forward to welcoming you back in store. Simon

Valutata 5 stelle su 5

What an amazing first impression

What an amazing first impression. I visited the Wimbledon showroom and it was such an amazing place for inspiration, Gianni was extremely helpful and was able to relate with me when I spoke about what colours and style I was going for. I would most definitely recommend asking for Gianni!

16 dicembre 2022
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Risposta di Neptune - Wimbledon

Hi Suzanne,
Thank you ever so much for your positive feedback. It means a great deal to us. We're delighted that you had a good time with us and Gianni, and look forward to hosting you again here soon. Simon

Valutata 5 stelle su 5

Lovely interior design shop.

Lovely interior design shop.

The customer service is amazing, the staff are friendly,polite and make you feel very welcome.

11 dicembre 2022
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Risposta di Neptune - Wimbledon

Hi Billy,
Thank you very much indeed for your feedback and review. We're delighted you had a good experience with us, and we look forward to welcoming you back in store soon. Simon

Valutata 5 stelle su 5

My partner and I had such a lovely time…

My partner and I had such a lovely time in the shop. We were being very indecisive and Gianni was so patient and helpful without being pushy at all. Very refreshing. Thanks!

26 novembre 2022
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Risposta di Neptune - Wimbledon

Hi Emily, thank you so much for your lovely feedback. We're delighted that you have had such positive experiences. We look forward to seeing you again in store. Jen

Valutata 5 stelle su 5

Sumptuous experience all round

Sumptuous experience all round. The shop is beautiful, and the staff there were all really kind and knowledgeable. I even got a cup of tea!
Happy to recommend.

24 novembre 2022
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Risposta di Neptune - Wimbledon

Dear Sophie, thank you very much for your review. We're delighted that you had such a positive experience, and look forward to welcoming you back again soon. Simon

Valutata 5 stelle su 5

I could spend all day here

I could spend all day here! I regularly come for inspiration, and for a chat with the helpful staff.

29 novembre 2022
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Risposta di Neptune - Wimbledon

Dear Lena, Thank you very much for your positive feedback. We're delighted that you have such positive experiences, and look forward to welcoming you back soon. Simon

Valutata 5 stelle su 5

So welcoming!

Came by with a few friends, and was made to feel so welcome. Only came in for a candle, but ended up leaving with a lot more! Lovely staff and store. Thanks!

17 novembre 2022
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Risposta di Neptune - Wimbledon

Dear Steph, thank you so much for your lovely feedback. We're delighted that you had a great time here in Wimbledon, and we look forward to seeing you again soon. Simon

Valutata 5 stelle su 5

Just a lovely experience

Just a lovely experience. Mavis was extremely knowledgeable and helpful. My new favourite shop!

12 novembre 2022
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Risposta di Neptune - Wimbledon

Dear Emilia, thank you so much for your lovely feedback. We're delighted that you had such a positive experience with us and look forward to hosting you again. Simon

Valutata 5 stelle su 5

Staff there were so helpful and nice

Staff there were so helpful and nice. Being able to sit down with a freshly made coffee they offered really made my day! Will definitely be coming back.

4 novembre 2022
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Risposta di Neptune - Wimbledon

Hi Jessica, thank you so much for your kind and positive response. We're delighted that you had a lovely time with us, and look forward to hosting you again. Simon

Valutata 4 stelle su 5

High quality

As always, great furniture. Neptune quickly resolved one of the issues we had and proving to be very flexible with deliveries.

15 settembre 2022
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Risposta di Neptune - Wimbledon

Dear Chris, thank you very much for your positive feedback. We aim to always provide the best we can. We hope that you're thoroughly enjoying your furniture, and look forward to seeing you again.
Simon

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