Nelson Alexander Recensioni 

6295
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We couldn’t be happier with Roland and the result he delivered. He was professional, knowledgeable and strategic throughout the sale of our home. Communication was excellent, the campaign was well run... Leggi di più

Valutata 5 stelle su 5

We had a great experience working with Jake Melchiorre as our rental agent. From the very beginning, he was professional, responsive, and genuinely helpful. He made the entire process smooth and stres... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

"My communication with Olguimar (Olgi) Delgado who is our manager at Nelson Alexander Commercial has always been positive. Olgi has always been professional and friendly and if she doesn't have an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had Hollie Reeves as my Rental Manager thru Nelson Alexander Niddrie Branch for a few years. I had found Hollie to be very well experienced in her line of work. Hollie ALWAYS acts upon my queri... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Agenti immobiliari
  3. Agenzia di affitti immobiliari

Informazioni su Nelson Alexander

Scritti dall'azienda

Committed To Service

Since 1971, Nelson Alexander has been delivering real estate services to homes across the north of Melbourne out of our multi office network and was awarded the REIA 2015 Large Residential Agency of the Year Award. Nelson Alexander is unlike many real estate businesses in Australia and this gives us our competitive edge and ensures we can continue to deliver exceptional levels of service and results to our clients.

Our Core Values

We believe that our high-quality service is driven by a commitment to being trustworthy, transparent, and always having a serious and genuine regard for "doing the right thing". Keeping our promises and acting with integrity are obligations we hold steadfast for our staff.

Our core values are based on unity and teamwork, and our unique structure allows us to work together to share ideas, knowledge and experience in order to deliver exceptional results.

Our connection with our local communities runs deep within our company’s culture, and we are proactive in delivering meaningful responses to the needs of worthwhile causes through the Nelson Alexander Charitable Foundation.

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Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

6K recensioni

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4,8

Tutte le recensioni

(6295)

13 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Friendly helpful communication and spot-on sales strategy

Mereoni and Matt facilitated the sale of our property with consideration and excellent advice. Their friendly helpful communication and spot-on sales strategy resulted in a remarkable level of buyer interest. We couldn't be happier about the ease of the process and the outcome.

12 giugno 2024
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Risposta di Nelson Alexander

Hi Richard and Robert,

We appreciate your kind words and are pleased to hear about your positive experience. It's wonderful to know that you found the process smooth and the outcome successful. We're proud of our team's dedication to providing exceptional service and achieving the best results for our clients.

Nelson Alexander

Valutata 5 stelle su 5

Katia

Katia, I really appreciate your professionalism throughout the leasing process. You've made everything so smooth and stress-free for me. Your prompt and clear communication has been fantastic. I always felt informed and in the loop at every stage. I’m impressed by your attention to detail, from the marketing materials to the tenant selection. It really made a difference. Your dedication and commitment to finding the right tenants for my property have been outstanding. I couldn't have asked for a better agent.

30 novembre 2023
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Risposta di Nelson Alexander

Hi Jessica,

Thank you for your kind words. We are so glad to hear that you had a positive experience with our services. We strive to provide our clients with the best possible service and are thrilled that you were satisfied with our professionalism, communication, and attention to detail.

Nelson Alexander

Valutata 5 stelle su 5

Fantastic communication, great result

Mereoni sold my apartment in Essendon. I thought it was going to take several months, but it was sold in under 2. Mereoni has very clear, consistent communication and always followed up. She gave great guidance on on how to get to the best outcome for me. I would definitely work with her again and I highly recommend her as an agent.

22 luglio 2024
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Risposta di Nelson Alexander

Hi Hannah,

Thank you for your kind words. We're delighted to hear that you had a positive experience with our agent. We appreciate your feedback and are glad to know that you were pleased with their communication, guidance, and the outcome of your sale.

Nelson Alexander

Valutata 5 stelle su 5

An Enjoyable sale process with David Mogford

My comments are related to David Mogford and Not with the company Nelson Alexander. I feel very lucky that I chose David to sell our property. As a real estate consultant, his services are above and beyond. He has always time to speak to me. Many of the times I contacted him after hours, like late in the evening or very early in the morning. After handing over the key, I found David takes care of the house better than me. He looks after the house like his own.
I don't have words to express my satisfaction in his dealing with the sale process. In simple words, he is the best sales consultant I have ever come across. I will not hesitate to recommend David to my family and friends. His calm and friendly nature combined with his industry experience makes him the best in the industry. David, thank you very much for all of your help. Best regards, Ajit

3 settembre 2024
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Risposta di Nelson Alexander

Hi Ajit,

We are so glad to hear that you had a positive experience with Nelson Alexander Real Estate.

Your kind words mean a lot to us and we will continue to work hard to provide the best service possible to all our customers.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Mereoni Robbins was great to deal with

Mereoni Robbins was great to deal with. We recently bought at auction and found her to be honest, friendly and genuine. She made a stressful process much easier.

4 settembre 2024
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Risposta di Nelson Alexander

Hi Sky & Jamie,

We appreciate the positive feedback on your experience with Nelson Alexander.

It is our goal to provide outstanding service to all our customers, and we are happy to hear that we met your expectations.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

From her first phone call to me…

From her first phone call to me Brittany Findlay has made the stressful task of moving a much easier experience. Extremely kind, helpful and always easy to get a hold of/quick to respond.

4 settembre 2024
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Risposta di Nelson Alexander

Hi Brandon,

We appreciate your kind words about Brittany. We are thrilled to hear that she made your moving experience easier and that you found her helpful and responsive.

We strive to provide excellent customer service, and we are glad that Brittany was able to meet your expectations.

Nelson Alexander

Valutata 5 stelle su 5

Mereoni Robbins

I had the pleasure of working with Mereoni to sell my home, and I couldn't be happier with the experience. From start to finish, she demonstrated unparalleled professionalism, market knowledge, and dedication. Mereoni took the time to understand my needs, provided valuable advice, and was always available to answer my questions.

31 agosto 2024
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Risposta di Nelson Alexander

Hi Glenn,

Thank you for your kind words. We are thrilled to hear that you had such a positive experience selling your home. We strive to provide our clients with the highest level of service and it's wonderful to know that Mereoni exceeded your expectations.

Nelson Alexander

Valutata 5 stelle su 5

Agency is about trust.

Agency is about entrusting responsibility and establishing a working relationship. Janine Ballantyne of Nelson Alexander was our choice of agent. She liked our house and encouraged us in preparing our home for presentation. Janine's knowledge of the current play in the local market was invaluable in focusing our expectations for our forthcoming sale. The quality of our campaign was excellent and resulted in good exposure to potential buyers. We listened carefully to Janine's grounded reports after inspections and felt thoroughly prepared on auction day after Auctioneer Tom Robert's briefing that outlined a variety of scenarios for the conduct of our big day. We achieved a solid result from a well contested competition at auction in a tricky market by following Janine's advice. We enjoyed the process and engagement with Janine who worked hard on our behalf to achieve our excellent result.

15 giugno 2024
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Risposta di Nelson Alexander

Hi Phillip,

We appreciate your kind words and are thrilled to hear about your positive experience with Janine. It's wonderful to know that you felt confident and well-prepared throughout the process, especially during the auction. We strive to provide our clients with the best possible service and support, and we're delighted that Janine was able to guide you to a successful outcome.

Nelson Alexander

Valutata 5 stelle su 5

Patrick Phu and Stephanie Fedelewere…

Patrick Phu and Stephanie Fedelewere great to deal with in purchasing our investment property! Their communication throughout the whole campaign was outstanding ensuring all our questions were answered prior to the auction day. The whole process ran so smoothly, and they worked together in tandem to ensure all our needs were met and that we felt confident in our decision.

30 agosto 2024
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Risposta di Nelson Alexander

Hi Thomas,

Thank you for your kind words. We're thrilled to hear that you had a positive experience working with our team.

We strive to provide exceptional service and are happy to know that Patrick and Stephanie were able to meet your needs and help you achieve your goals.

Nelson Alexander

Valutata 5 stelle su 5

Katia is the only person I would trust…

Katia is the only person I would trust to rent out my house.
She immediately put us at ease after previous bad experiences with property managers, her knowledge of the market was unsurpassed & the entire time she managed my property we never had an issue I knew she couldn’t resolve.
She was on top of everything, thorough in all aspects & worked quickly to resolve any issue to ensure the best outcome for all parties.
I have since moved interstate & recently sold the property but if I ever invested ANYWHERE in Victoria again she would definitely be my first call.
I wish her nothing but the best for the future and strongly encourage everyone even considering leasing their property to choose her as their property manager.
You won’t regret it!

28 agosto 2024
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Risposta di Nelson Alexander

Hi Brad,

Thank you for your kind words. We are so pleased to hear that you had such a positive experience with our team.

We strive to provide exceptional service to all of our clients and are thrilled to know that we met your expectations.

We appreciate your recommendation and are committed to continuing to provide the highest level of service.

Nelson Alexander

Valutata 5 stelle su 5

Review on Mereoni

Had a great experience with Mereoni. She was very easy to deal with and she understood what I was after which is why she offered another property that was available in my price range that I ended buying.

26 agosto 2024
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Risposta di Nelson Alexander

Hi Tonia,

We are thrilled to hear that you had such a great experience with our team.

Thank you for choosing Nelson Alexander and we look forward to working with you again in the future.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

We reached out to Paul Spirli when we…

We reached out to Paul Spirli when we were looking for our new home. Right from the start, Paul's direct and honest communication style and enthusiasm for the property market made him a joy to partner with to buy a new home.

After speaking with us and getting a thorough understanding of the type of home we were after, within days Paul showed us through three homes (two of which hadn't yet reached market).

During the negotiations Paul was responsive, direct and honest. We were able to secure the home he showed us within a fortnight.

I could not recommend Paul highly enough.

26 agosto 2024
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Risposta di Nelson Alexander

Hi Casey,

We are so happy to hear that you had a positive experience with Nelson Alexander.

We strive to provide excellent service to all our customers and it's pleasing to know we've succeeded in your case. Thank you for the feedback.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

We chose Matthew Febey to be our agent…

We chose Matthew Febey to be our agent when we were selling our property, on the recommendation of friends and after having known him for several years
We found Matthew to be professional, reliable and honest
He kept us regularly informed and we valued his considered opinion
Our property sold and exceeded our expectations within ten days of first advertising and before auction which pleased us greatly
We are extremely grateful to Matthew for making what could have been a very stressful time flow smoothly and simply and highly recommend him to anyone considering selling their property in the future
Ron

14 agosto 2024
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Risposta di Nelson Alexander

Hi Ron,

Thank you for taking the time to leave a review.

We are thrilled to hear that your experience with Nelson Alexander and the team was a positive one. We will continue to strive for excellence in all that we do.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Brittany had been an amazing agent

Brittany had been an amazing agent! She was always on top of things! Any question or request she often responded asap. Thank so much for your assistance!

21 agosto 2024
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Risposta di Nelson Alexander

Hi Mi,

We appreciate the positive feedback on your experience with Nelson Alexander.

It is our goal to provide outstanding service to all our customers, and we are happy to hear that we met your expectations.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Property purchase in Fitzroy

I just purchased a property in Fitzroy and was extremely fortunate to have had Isabelle McEwan-Marion from Nelson guide me through every step of the process. Nothing was too difficult, and her responsiveness and professionalism gave me a sense of ease and comfort from pre-auction to settlement. I can't speak for other Nelson agents - but if you reach out to Isabelle I can say with certainty you are in excellent hands.

19 agosto 2024
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Risposta di Nelson Alexander

Hi Jarrod,

Thank you for taking the time to leave a review.

We are thrilled to hear that your experience with Nelson Alexander and the team was a positive one. We will continue to strive for excellence in all that we do.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Another outstanding sales result

This is the second time Nelson Alexander has sold a property of mine. Once again they exceeded in all expectations, with once again in obtaining a higher sale price over my reserve. This was private sale, not an auction. Janine was my sales agent and honestly I would not hesitate to recommend Janine to sell your next property.

17 agosto 2024
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Risposta di Nelson Alexander

Hi Cory,

We are so glad to hear that you had a positive experience with Nelson Alexander Real Estate.

Your kind words mean a lot to us and we will continue to work hard to provide the best service possible to all our customers.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Communication and Transparency A+

We had a fantastic experience working with Rob. His communication was clear, timely, and consistent throughout the entire process, making everything smooth and stress-free. He was transparent about every detail, always keeping us informed and answering all our questions. I highly recommend Rob for anyone looking for a trustworthy and professional real estate agent!

15 agosto 2024
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Risposta di Nelson Alexander

Hi Kristie,

We are so happy to hear that you had a positive experience with Nelson Alexander.

We strive to provide excellent service to all our customers and it's pleasing to know we've succeeded in your case.

Thank you for the feedback.

Kind Regards, Nelson Alexander

Valutata 1 stelle su 5

INCOMPETENT PROPERTY MANAGER

INCOMPETENT PROPERTY MANAGER, DO NOT RENT OUT YOUR PROPERTY THROUGH THIS AGENT.

Absolutely no regards for the property, over the period from December 2021 to July 2024, they have only conducted 1 single "routine" rental inspection. Extremely poor communication where it takes multiple emails and phone calls to get a hold of the property manager. For the repair and maintenance requests, I did not receive any invoice or completion photos on the monthly statements which made it very easy to lose traceability.

Absolutely zero organisation skills on basic administrative tasks. One particular instance where the plumber was called out in August 2023 for repair works and the invoice was not paid until July 2024! When the property manager was questioned they had zero idea, no completion photos can be given as back up when requested multiple times.

Be aware that you will have to manage your property manager, you won't get any "service" from this agency.

Got a call from the head of department asking if this review can be removed, pretty pathetic that they rather see a review removed than seek improvement. Shows how much they really care about their "service."

31 luglio 2024
Non scritta su invito
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Risposta di Nelson Alexander

Hi,

We understand your frustration with the property management experience you've had. We value your feedback and will use it to improve our services.

Nelson Alexander

Valutata 5 stelle su 5

Convenient and Easy Experience

I worked with Yvette and Shona for a recent property, both were incredibly responsive and easy to work with. I would suggest them to anyone looking for places in Melbourne.

9 agosto 2024
Non scritta su invito
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Risposta di Nelson Alexander

Hi Cory,

Thank you for taking the time to leave a review.

We are thrilled to hear that your experience with Nelson Alexander and the team was a positive one. We will continue to strive for excellence in all that we do.

Kind Regards, Nelson Alexander

Valutata 5 stelle su 5

Monique from Nelson Alexander is amazing

I cannot recommend Monique Verga highly enough for anyone looking to sell their home. Monique recently sold my house off-market in 2 weeks, and the entire process was smooth and stress-free. Monique’s communication was excellent - keeping me informed every step of the way. She was always reliable, calm under pressure, and extremely professional. What impressed me most was Monique's ability to market my home effectively through her network to find a qualified buyer off-market. Thanks Monique!

8 agosto 2024
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Risposta di Nelson Alexander

Hi Tim,

We are so happy to hear that you had a positive experience with Nelson Alexander.

We strive to provide excellent service to all our customers and it's pleasing to know we've succeeded in your case. Thank you for the feedback.

Kind Regards, Nelson Alexander

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